UL_優力國際安全認證有限公司

在UL Solutions，我們的科學即是您的優勢。 作為近130年歷史的全球應用安全科學專家，我們服務全球100多個國家和地區的客戶，將產品安全、資訊安全和永續性挑戰轉化為客戶的機遇。 我們提供測試、檢驗、認證（TIC），以及軟體產品和諮詢服務，以支援客戶的產品創新和業務增長。有關更多公司介紹，歡迎參閱: • UL Solutions website https://www.ul.com/ • UL Solutions Taiwan官方網站: https://taiwan.ul.com • UL Solutions Taiwan 粉絲專頁: https://www.facebook.com/ULSolutionsTaiwan • 相關產業資料: Functional Safety: https://www.ul.com/services/portfolios/functional-safety Cybersecurity: https://www.ul.com/services/portfolios/cybersecurity ■ 職務內容： • 負責工業用類型產品, 儲能類電池管理系統及整車相關開發之功能安全評估, 包括: 系統開發流程評估, 硬體及軟體評估. • 進行相關產品之危害定義及風險分析¸ 並熟悉使用相關工具(FTA, FMEA, FMEDA) 進行失效分析. • 負責管理從確定項目範圍到文件和測試的風險為基礎的安全評估的執行。包括確定項目規格，分析失敗緩解策略，評估軟體和硬體系統的安全性，分析電氣原理圖和失效模式與影響分析（FMEA）文件，建立產品調查的測試計劃，分析測試計劃的充分性和順序，檢查樣品是否符合相對應的標準要求，並建立評估報告。 • 研讀安規標準及測試方法、撰寫產品報告. 相關法規包含UL991, UL1998, ISO13849-1/2, IEC61508, ISO26262…etc. • 支援業務及客戶端之技術問題，提供安全技術諮詢. • 其他交辦事項 (提供相關訓練) • Analyze project scope and determine project specification, including hardware & software. • Establish test programs for product investigations; analyze test programs for adequacy and sequence. • Examine samples for compliance with UL requirements. • Communicates project status and results to clients through frequent contact and by preparing reports. • Work with the lab staff in the test specification and coordinate administrative aspects of project management. • Resolve engineering issues by analyzing and reporting on the acceptability of the variations • Performs other duties as directed. ＜提供相關工程訓練及實作＞

In the renewable energy sector, UL has more than 35 years of experience and more than 500 experts worldwide. We are active throughout the entire life cycle of a project, from the upstream development phases to the analysis of the extension of the life span of the parks. Our technical consulting services help stakeholders plan, design, finance, build, invest, operate, maintain, and manage renewable energy projects through a wide range of services such as measurement, production analysis, risk assessment, inspections, performance analysis and certification of materials, components, products, and systems. This role has flexibility to be based in one of the following UL Solutions offices: Singapore, Australia, Taiwan, and China. The Senior Project Engineer will lead the Energy Storage advisory service unit within the APAC region, under the overall direction of the ESS Team Leader, and in coordination with other service area teams, business development, regional and country managers, and support staff. • Ensure efficient and timely execution of quality work product by ESS teams. Coordinate work with other service areas and regions as needed. • Ensure conformance to established company methods and procedures. Support methods and procedures development and communities of practice. • Meet revenue goals. Manage contacts with ESS customers, ensure effective response to opportunities, and close sales. • Build and maintain positive relationships with customers to ensure repeat business, and support business development staff in acquiring new customers. Promote and coordinate team leaders and staff to support customer relationships and sales. • Manage staff assigned to ESS team to achieve a high level of motivation and performance, and recruit and train qualified staff to fill open positions. Prepare and execute staffing plans to meet expected workflow. Prepare and execute training plans for staff assigned to ESS team. Follow up and track progress. • Manage projects as needed. Lead or support the preparation of proposals detailing scope of work, team, budget, and schedule for completion. Identify project risks, barriers, and issues and propose possible solutions and mitigation strategies. Ensure timely completion to quality standards. • Manage costs to budget and identify and exploit potential cost savings and efficiency improvements. Track key performance indicators including project profitability, staff utilization, and staff retention, and report results monthly, quarterly, and annually. Identify and address any performance concerns. Select and manage sub-consultants, if required. • Coordinate with other services and regions on inter-departmental initiatives to include procedural development, protocol development, cross-training opportunities, and sharing of resources. • Represent UL and ESS team at tradeshows, technical conferences and workshops, and business development meetings, as needed.

1. 負責控制器及大型家電之安規案件 2. 研讀安規標準及熟知測試方法、撰寫產品報告 3. 支援業務及客戶端之技術問題，提供安全技術諮詢. 4. 其他交辦事項 (提供相關訓練) ‧Analyze project scope and determine project specification Establish test programs for product investigations; analyze test programs for adequacy and sequence ‧Examine samples for compliance with UL requirements ‧Communicates project status and results to clients through frequent contact and by preparing reports. ‧Work with the lab staff in the test specification and coordinate administrative aspects of project management ‧Resolve engineering issues by analyzing and reporting on the acceptability of the variations ‧Performs other duties as directed.

======================================== We are looking for a Customer Service Professional. If you like to help customers and resolve issues, this is for you. ======================================== 【Job Function】 Manages the customer relationship by coordinating all customer service processes relating to Invoice and Billing. Uses skills and knowledge to resolve Invoice and Billing requests that are received from internal and external customers. * Receives inquiries from customers from various sources (phone and email), answers questions and/or resolves individual requests promptly. * Coordinates and develops customer relationships by handling customer Invoice and Billing inquiries and supporting a smooth communication between customers and UL teams * Provides support for non-technical customer requests, including questions/issues such as billing inquiries, service requests and general UL information. * Actively participates in project teams to continuously improve service to the customer and increase automation * Dispute Management skills * Collection skills a plus Performs other duties as required.

【Job Function】 1. 開發資訊類產品 & power supply之客戶, 維護客戶關係 2. 提供客戶服務與諮詢, 制作報價, 達成業績目標 3. 蒐集客戶和市場訊息, 制定銷售計劃, 並及時跟進 4. 根據市場與銷售宣傳工作計劃的分工, 協助各項參展, 活動及研討會等 5. 其他交辦事項 資訊類產品認證及測試相關產業資料: https://ctech.ul.com/ • Maintains a detailed knowledge of UL’s services, policies and procedures in order to better serve prospective customers in identifying the UL service to fit the customers need. • Assesses account potential and develops account plans for key/high value or more complex prospects or customers. Identifies, develops and manages relationships with decision-makers for assigned key/high value prospects or customers. • Uses knowledge of UL’s offerings and customer needs to develop solutions to issues of strategic importance. Writes proposals that focus on customer’s needs and prepares complex quotes. • Researches industries within account base and it’s supply chain to identify business opportunities. • With knowledge of customer issues and competitive tactics, presents benefits, handles objections and closes sales to key/high value and/or more complex prospects. • Maintains a relationship with the customer to increase the sales of the organization’s services. • Cross-sells UL services within established account base. • Completes sales reports and market research projects assigned by manger. • Reporting out with logical structured reports on seasonal basis to management level. • Performs other duties as directed.

【Job Function】 1. 開發資訊類產品之客戶, 維護客戶關係 2. 提供客戶服務與諮詢, 制作報價, 達成業績目標 3. 蒐集客戶和市場訊息, 制定銷售計劃, 並及時跟進 4. 根據市場與銷售宣傳工作計劃的分工, 協助各項參展, 活動及研討會等 5. 其他交辦事項 資訊類產品認證及測試相關產業資料: https://ctech.ul.com/ • Maintains a detailed knowledge of UL’s services, policies and procedures in order to better serve prospective customers in identifying the UL service to fit the customers need. • Assesses account potential and develops account plans for key/high value or more complex prospects or customers. Identifies, develops and manages relationships with decision-makers for assigned key/high value prospects or customers. • Uses knowledge of UL’s offerings and customer needs to develop solutions to issues of strategic importance. Writes proposals that focus on customer’s needs and prepares complex quotes. • Researches industries within account base and it’s supply chain to identify business opportunities. • With knowledge of customer issues and competitive tactics, presents benefits, handles objections and closes sales to key/high value and/or more complex prospects. • Maintains a relationship with the customer to increase the sales of the organization’s services. • Cross-sells UL services within established account base. • Completes sales reports and market research projects assigned by manger. • Reporting out with logical structured reports on seasonal basis to management level. • Performs other duties as directed.

80％ • 初步審核國內/國際認證測試報告 (文件語言 : 英文) • 使用excel管理案件 (登入報告代碼、送件人資料等) • 使用內部系統建立工作專案，提供同事後續作業 20％ • 與工作夥伴溝通文件正確性 • 其他交辦事項 本工作因應短期人力需求，故採約聘制，約聘時間約11 個月

1. 執行認證核發行政作業 ◆ 依照SOP審核文件是否符合發證規則 ◆ 操作系統 (全英文介面)，並完成發證流程 ◆ 客戶問題諮詢與回覆 2. 執行市場抽測專案 ◆ 依照SOP執行市場抽測專案 ◆ 進行跨部門溝通與合作 ◆ 客戶問題諮詢與回覆 3. 其他交辦事項

Job Responsibilities: • FCC/IC/CE/NCC 強制性EMC法規認證評估Test mode • 測試過程中排除問題 • 測試完畢確認Data/Report正確性 • 送審過程中協助排除Comment回覆 • 協助回覆客戶問題 • 其他交辦事項

Job Responsibilities: • EMC - Automotive法規驗證評估Test mode • 測試過程中排除問題 • 測試完畢確認Data/Report正確性 • 協助回覆客戶問題 • 其他交辦事項