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花旗(台灣) 商業銀行股份有限公司(花旗銀行)

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公司介紹

公司名稱:
花旗(台灣) 商業銀行股份有限公司(花旗銀行) 商業登記
聯絡地址:
台北市信義區松智路1號12樓
行業
銀行
員工人數:
5000 人
公司電話:
暫不提供電話
公司傳真:
網站位址:
http://www.citibank.com.tw

公司簡介

花旗是全球金融服務的領導品牌,在超過一百六十個國家擁有約兩億客戶。透過花旗銀行以及花旗控股二個營運事業體,為消費者、企業、政府及其他機構客戶提供各種金融產品和服務。業務範圍包括:消費金融與信用卡、企業金融和投資銀行、證券經紀服務和財富管理。台灣方面,花旗銀行於民國54年成立台北分行,在企業及機構客戶業務、消費金融等領域成為市場領導者,花旗銀行在台灣卓越的表現,除連續多年獲得FinanceAsia雜誌「最佳外商銀行」的肯定外,更連續二十年榮獲天下雜誌頒發「最佳聲望標竿企業」;在人才培育上的投資與努力更獲得行政院頒發「人力創新獎」以及金融研訓院頒發「最佳人力發展獎」。為了持續深耕台灣市場,花旗於2007年成立外國金融控股公司,並透過旗下新成立的花旗(台灣)商業銀行正式購併華僑銀行,使得花旗在台據點增加到60家,員工人數也增加到5,000多人,邁入在台發展的新階段,持續力行花旗深耕台灣市場的承諾。花旗持續致力於創新商品與服務、引進制度與觀念、培育金融人才的努力,連續兩屆獲得經濟部「投資台灣最佳夥伴獎」的榮耀,今年更入選Cheers雜誌「2015新世代最嚮往企業Top 100」。
歡迎金融菁英加入花旗,創造無限可能!

產品簡介

消費金融方面,花旗銀行持續引進創新的產品及豐富的資源,不僅成為台灣金融業的標竿,更讓客戶享受到最佳的金融理財服務;包括率多元化的信用卡產品、代理各種保險商品以及領先市場推出「財富管理」,引進優利組合帳戶、黃金帳戶等最先進的金融商品,創新市場推出「花旗行動生活家」,並在國內首創電話理財中心、二十四小時無人銀行、便利商店代收信用卡帳款等服務。
企業及機構客戶業務部分,花旗針對大型企業、跨國企業、中小企業、金融同業以及外資等不同客戶的需求,提供全方位的服務與解決方案,以及跨國界的產品。主要的業務範圍包括了外匯交易、承銷、融資、環球交易服務、全方位財務顧問等。

福利制度

公司制度:
勞保、健保、員工在職教育訓練、週休二日
獎金福利:
年終獎金
休假福利:
男性員工陪產假、育嬰假、生理假、年假
保險福利:
意外險、壽險、員工/眷屬團保、員工體檢、勞退提撥金
其他福利:
花旗銀行的薪資制度是建立在公平及具市場競爭力的基礎上。透過各種不同的報酬組合(底薪、津貼、績效獎金等)與員工分享公司的營運成果,以吸引優秀人才及激勵內部員工,員工的薪資是由個人的工作表現、對公司的貢獻及公司的經營表現來決定。
我們提供極具競爭力的薪酬水準 :
底薪保障年薪制度,優渥個人績效獎金,此外,花旗更提供了貼心的員工福利及活動,讓員工及其家庭享有更舒適與愉悅的生活,並讓員工能感受到現在及未來的保障。
我們提供以下人性化完善的福利制度 :
優於勞基法規定之休假制度,最優的團保內容 (壽險、意外險、醫療險、癌症險、因公出差意外險、旅遊健康援助計劃),眷屬醫療險 (公司部份負擔),父母險 (員工可以特惠價格參加),員工免費定期健康檢查,退休金福利,員工優惠利率(房貸及消費性貸款),服務年資賀禮,多項銀行優質服務與手續費減免(買賣外幣免手續費並享中價匯率、匯款免手續費、共同基金申購手續費全免等等),職工福利。

公司職缺列表

  • 工作條件篩選:
  • 收合 │ 展開,每頁
  • Personal Loan Channel Manager__信用卡通路經理
  • 行銷企劃人員
  • 大學
  • 5年以上
  • 台北市信義區
  • 8/29
  • 1. Responsible for un-secured lending product development & management to achieve business goal 2. Perform target segment analysis and work closely with Technology, Decision Management, Legal & compliance and Risk Management to roll out new initiatives 3. Responsible system & process design and implementation. 4. Work with sales team to develop best selling practice across all distribution channels, includes script, leads management, resource allocation and SOP..etc 5. Manage channels’ productivity, Expand loan selling channels and explore selling opportunities via increasing contact points or targeting potential segments

  • Teller 存匯櫃員 中山分行
  • 銀行辦事人員
  • 專科
  • 1年以上
  • 台北市中山區
  • 8/26
  • 1.Cash Teller related transaction 2.Account maintenance, follow up and coordination. 3.Handle customer dispute/issues. 4.Support business goal - Teller referral

  • Risk Analyst_授信風險管理專員_消金風險管理中心_約聘
  • 財務分析人員
  • 大學
  • 1年以上
  • 台北市信義區
  • 8/26
  • 1. Focus on monthly PQR Reporting and coordinate with related parties for any new requirements 2. Focus on Risk Mitigation program performance tracking and all types of MIS requirements 3. Focus on regular reporting related to regulatory bureau reporting, CCAR and Basel 4. Manage all types of system modification and implementation related to unsecured lending product

  • Auditor_花旗環球證券股份有限公司
  • 金融專業主管
  • 大學
  • 3年以上
  • 台北市中山區
  • 8/26
  • 1. Assist in execution of the CGMTS audit plan through planning, fieldwork and reporting. 2. Keep abreast of changes to the regulatory or emerging risk landscape which may need to be factored into Taiwan audit coverage. 3. Participate in other audits, as may be required outside of Taiwan. 4. Monitor the risk environment and assess the risks of selected business entities through the Business Monitoring process as well as reporting findings and recommending appropriate solutions between review cycles. 5. Act as a resource to the business in recommending appropriate and pragmatic solutions to risk and control issues. 6. Be a subject matter expert in one of the key product or related area of the CGMTS/Markets business. 7. Develop effective working relationships within IA and key stakeholders within the Business to demonstrate sufficient understanding of the business’ current and emerging risks. 8. Have ability to identify key emerging business risks and be able to develop a risk based audit approach.

  • Global Investor Services Client Executive_證券暨基金服務事業群_SFS_ICG
  • 銀行辦事人員
  • 大學
  • 5年以上
  • 台北市信義區
  • 8/27
  • *Builds Client Relationships - Build & maintain positive working relationships with assigned clients through an active calling program that ensures optimal service. - Cross Sell Products to existing clients - Identify and understand client requirements across the entire Markets and Securities Services value chain in order to proactively recommend process improvements and enhancements and solutions to meet clients’ needs. - Utilize early warning process to identify and resolve client service issues before they are escalated to Client at Risk. - Become an expert on the customer’s operating business. - Monitor client satisfaction. *Drive the service quality process at the client level - Perform regular service reviews & develop actions plans to address issues, deliver solutions and improve client satisfaction. - Perform regular face-to-face client meetings to confirm our commitment to delivering the highest level of client satisfaction. - Manage the delivery of Touchpoint surveys to all clients with the necessary follow-up to maintain a frequent pulse check on the client’s satisfaction levels. - Act as a central point of contact for all key issues impacting client satisfaction. - Take ownership for client issues and drive resolution through the rest of the service and operational organization. - Coordinate and ensure client participation in external surveys & incorporate survey results into driving up client satisfaction. - Utilize client metrics and executive reporting to analyze, understand and present operating trends to the client, in a way that creates efficiencies for the group and the client, reduces cost of repair and exception and positions the group as a superior provider against the competition. *Act as the single point of contact for the client - Build virtual service teams that are capable and nimble to respond quickly to the needs of our clients, creating a team sense of collective responsibility and ‘client first’ mentality - Develop/ maintain network of contacts within the group (SCMs, Product, CSMs, Network Management, Credit, Legal, Client Delivery, Operations, Technology, etc) in order to effectively deliver results for clients in a timely manner. - Coordinate customer testing and post-implementation reviews. - Maintain industry knowledge, and inform clients of ongoing market initiatives. Drive client events, roundtables and other client-visible communication initiatives to ensure enhanced perception and positioning of group amongst the target market. *Manage the client relationship on a regional level basis (when applicable) - Ensure prompt account opening and implementation for new and incremental business. - Work with Client Sales Manager to ensure new business is correctly reported via Deal Review. - Ensure new accounts properly linked to parent relationship. - Co-ordinate completion of MIFT, Appointment Letters, SMDF and SMAF documents to adhere the policies and procedures. - Coordinate system entitlements - Manage client entitlements to Market and Service Watches. - Provide input to Client Sales Manager to assist in completion of Account Plans. - Lead development of Client Service Level Agreement (SLA’s) with assistance of Client Sales Managers & Product partners. - Manage and recommend solution to approve claims and AP debit/credit adjustments. - Manage the collection of aged receivables and coordinate the billing issues. - Maintain COB client list.

  • Business Support Unit Case Manager_企業金融暨投資銀行事業群_ICG_(長期約聘)
  • 融資/信用業務人員
  • 大學
  • 不拘
  • 台北市松山區
  • 8/27
  • Operational - Develop strong working relationships with the RMs - Provide feedback to RMs on changes/updates to CADDs - Understand compliance defined standards for applicable client types and any country specific requirements - Perform comprehensive review of CADDs as per defined policies, requirements and process steps - Help identify process improvements - Maintain visibility of CADDs through end to end process - Manage CADD status updates and rejection reasons if any through tracking tool - Escalate CADDs to TLs as per the expediter process when there is delay in response from RMs – submission and action on rejected CADDs - Help identify training areas for RM/ RM Support - Organize periodic trainings for RMs/RM Support to help improve CADD making quality (incl. on major rejection reasons) Communication - Promptly escalate issues, concerns to respective team leads - Actively participate in daily team huddles; be prepared with day-to-day planning - Track individual performance and operational metrics on a daily basis - Keep Workflow Tool updated on the status of checking of their respective CCB CADDs at all times

  • Teller_存匯櫃員_羅東分行
  • 銀行辦事人員
  • 專科
  • 1年以上
  • 宜蘭縣羅東鎮
  • 8/28
  • 1.Cash Teller related transaction2.Account maintenance, follow up and coordination.3.Handle customer dispute/issues.4.Support business goal–- Teller referral

  • Project Management & System Operation Specialist
  • 軟體工程師
  • 專科
  • 2年以上
  • 台北市中山區
  • 8/28
  • This position seeks a project management specialist to work within a dynamic team to work with Marketing/Vendor and IT to support sales, leader and department. Candidate should have strong knowledge in Project Management、System Operation and Microsoft Office, solid communication skills, a good work ethic and willingness to team work and learn. · Project management on system enhancement project across department (perform user requirement、UAT、PAT and go live) to meet Biz needs. · System maintenance、troubleshooting and user support. · Generate tracking report and MIS to Biz to ensure system utilization and stability. · Develop and improve processes to meet Business/Marketing and department needs.

  • Financial Planning & Analyst _Country & GCB_財務企劃中心
  • 財務分析人員
  • 大學
  • 5年以上
  • 台北市信義區
  • 8/28
  • - Conduct variance analysis on product driver/revenue/expense performance - Identify key opportunities and risks and works with business on initiatives to mitigate the risks - Initiate strategic discussion with business head and provide financial insight - Conduct short-term and long-term financial forecasting - Monitor closely key business performance indicators and correlate to P&L impact - Drive financial result by providing deep dive analysis as required - Provide analysis with strategic view on the formation of review deck - Manage multiple country/regional/global projects

  • Electronic Banking Service Specialist_電子商務服務專員_TTS_ICG
  • 銀行辦事人員
  • 碩士
  • 1年以上
  • 台北市信義區
  • 8/28
  • - Documentation process for electronic banking platforms. - Document custodian, record and file management - Client training for electronic banking platforms. - Work closely with relationship manager, sales team, product team as well as external clients for document clarification and execution. - Electronic banking platform system setup, client profile and user profile creation and maintenance.

  • ADR Account Officer_證券暨基金服務事業群_SFS_ICG
  • 銀行辦事人員
  • 大學
  • 5年以上
  • 台北市信義區
  • 8/28
  • 1) Develop and maintain relationship with DR clients in Taiwan to facilitate the DR programs 2) Manage the DR programs by coordinating all corporate actions and developing strategic plan to support the issuers 3) Coordinate with the teams in HKG and NY to work on client deliverables and services 4) Assist and support the Sales in their pitches and implementation of the programs 5) Provide updates of local Taiwan financial market regulations and requirements to DR management

  • IT資訊工程師 (約聘)
  • 系統維護員/操作員
  • 專科
  • 1年以上
  • 台北市松山區
  • 8/26
  • - Major responsibility is to support all production issues and support system implementation within strict timeline and effectively communicating with clients and outsourced vendors.

  • Cards EPP Senior Product Manager_信用卡行銷企劃經理
  • 行銷企劃人員
  • 大學
  • 5年以上
  • 台北市信義區
  • 8/26
  • 1. Lead Cards EPP Usage team 2. Develop Cards EPP usage strategies and actions 3. Manage Cards EPP usage campaigns, including baseline and target usage programs. 4. Strategic EPP merchant alliances planning, development and relationship management 6. Responsible for EPP market and competitor updates, consumer insight, program performance tracking and related system enhancement 7. Manage marketing budget and control campaign effectiveness and cost efficiency 8. Ad-hoc project management

  • Assistant_業務助理_商業金融事業群_約聘
  • 融資/信用業務人員
  • 大學
  • 1年以上
  • 台北市信義區
  • 8/26
  • -Assist team to key-In and maintain the database in client relationship system. -Documentation preparation -Perform manager assigned duties

  • Sales Team Head_Citi Commercial Bank_商業金融事業群
  • 融資/信用業務人員
  • 大學
  • 3年以上
  • 台北市信義區
  • 8/26
  • -To identify and covert target customers leveraging on different channels -To establish, maintain and develop strong relationship with target customers and deliver high quality service -To actively explore clients‘ banking needs and proactively sell a full range of bank products including Trade, Cash, FX, and Loans and corporate finance. -To strictly abide by the requirements of compliance and internal control on sales activities -To perform credit analyses and prepare credit reviews for customers

  • Product Manager-產品經理_Wealth Management
  • 活動企劃人員
  • 大學
  • 1年以上
  • 台北市信義區
  • 8/26
  • -Design and implement marketing programs and segment events to drive remarkable client experiences and enhance customer satisfaction and loyalty. -Manage marketing budget and control program effectiveness and cost efficiency. -Perform regular and ad-hoc wealth management segment analyses -Conduct end-to-end process to ensure product features/sales process adhere to both regional guidelines and country regulations. -Manage multiple insurance companies for service and product maintenance.

  • Manager of Client Metrics & Insights Management_客戶關係暨品質管理人員
  • 客服人員
  • 大學
  • 3年以上
  • 台北市信義區
  • 8/26
  • -Coordinate/execute customer surveys (including satisfaction and recommendation willingness) with regional windows, Taiwan business partners and vendors -Perform survey leads selection / check / compiling / uploading -Consolidate customer verbatim analysis and internal follow- through response -Prepare survey KPIs and report/presentation deck by locating findings, insights, and action lines -Track action plan/improvement actions with Taiwan business partners -Monitor vendor execution quality and controls -Launch internal programs/customer engagement programs to lift up customer satisfaction and loyalty level