目前位置:1111人力銀行找工作ISS Facility Services_歐艾斯保全股份有限公司APAC REGIONAL SECURITY OPERATIONS CENTER (RSOC) OPERATOR檢舉/反應不實
APAC REGIONAL SECURITY OPERATIONS CENTER (RSOC) OPERATOR

工作內容更新日期:2018/8/13
更新日期

廠商在此日期曾更新過職缺內容

  • • Treat all company’s, guests, and visitors with personal, human-to-human 

    interaction, and dignity. 

    • Think differently about operations center services and how they impact the  

    customer experience. The Operator will have an impact on systems, processes,  

    and quality standards which will enhance our exceptional service strategy. 

    • Responsible for viewing and monitoring the video surveillance television.  

    monitors for unauthorized and/or unsafe actions. 

    • Responsible for monitoring the access control system computer for visible  

    and audible alarms. 

    • Responsible for the proper operation and monitoring of all life safety, gas  

    storage, access control and loss prevention systems and related subsystems.  

    Must be able to prioritize alarm criticality and utilize available resources  

    effectively. 

    • Dispatch security personnel as required in the event of security or safety  

    alarms, security systems service calls and emergency response dispatches. 

    • Interact with a variety of persons including: companys, visitors, public safety  

    officials, employees and the general public. 

    • Enforce and company policies and procedures. 

    • Maintain Key control. 

    • Notify, assist and direct emergency personnel as necessary. 

    • Dispatch patrol as needed. 

    • Complete job related forms and/or logs and incident reports as needed. 

    • Participate in testing of security system on regular maintenance schedule. 

    • Observe and report all unusual activity. 

    • Report all building utility and service issues as observed and instructed to  

    facilities. 

    • Monitor the movements and locations of all account security personnel in order  

    to expedite service requests, and emergency response and to ensure employee  

    safety. 

    • Pesponsible for proper operation and monitoring of all security telephone,  

    paging, radio and intercom communication systems. 

    • As required provide training for new security operations center personnel. 

    • Manage employee, guest, and visitor comments and complaints with one-touch  

    service. One-touch service means an Operator has the autonomy and  

    authority to handle any customer needs. 

    • Create a positive emotional connection with company’s, guests, and visitors 

    • Consistently deliver exceptional world-class security experience . 

    • Shall be discreet and maintain strict confidentiality. 

    • Must maintain composure in handling or diffusing difficult situations .

  • 工作地點:
    台北市內湖區 基湖路地圖
  • 工作時間:
    輪班
    7:00-19:00、19:00-7:00
  • 休假制度:
    排休, 輪休
  • 工作待遇:
    月薪 44,000元 至 46,000元  薪資公秤
  • 工作性質:
    全職
  • 職務類別:
  • 需求人數:
    1 人
  • 到職日期:
    一個月內

要求條件

  • 身份類別:
    不拘
  • 學歷限制:
    大學 以上
  • 科系限制:
  • 工作經驗:
    2年以上工作經驗
  • 語言能力:
    英文 聽:中等 說:中等 讀:精通 寫:精通
  • 附加條件:

    • Required strong computer skills 

    • Required experience in the use of access control, CCTV, Life Safety and Fire Life  Safety systems and radio enabled dispatch operations 

    • Required, superior customer service skills 

    • Required, courteous and professional telephone manners 

    • Required to maintain composure in dealing with company and staff,  

    occasionally under conditions of urgency and in pressure situations 

    • Must have ability to multi-task 

    • Must have excellent oral and written communication skills in both local l 

    anguage and in English.

應徵方式

  • 聯絡人員:
    洪小姐
  • 電子郵件:
    
  • 其它方式:
    Only provide both Chinese and English Resume will be processed
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