阿里山英迪格酒店_霖雲國際開發股份有限公司阿里山營業處

應徵人數：0-10 人

分析

• 排休
• 日班、晚班、假日班、輪班、中班
• 1年工作經驗以上
• 學歷不拘

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction. 清潔酒店各房型，並確保符合賓客期待。 DUTIES AND RESPONSIBILITIES 工作職責 • 執行房務部各項標準和工作程序： • Public Area Cleanliness • 公共區域整潔度 • Recommended changes to these standards and training needs on an ongoing basis • 就流程及培訓需求提供持續性的建議 • Maintain a current and thorough knowledge of all housekeeping chemicals • 對房務部相關之藥劑有孰悉的使用知識 • Effective shift hand over • 交接流程有效率 • Window and carpet cleaning • 窗戶/地毯清潔 • Delivery all special requests made by guests • 傳達房客需求 • Manage Public storage areas • 公共區域備品倉庫管理 • Maintain adequate stock levels and complete stock takes • 控管備品庫存及盤點 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 進行交接班說明，確保同仁了解酒店各項重要措施

應徵人數：0-10 人

• 日班、晚班、大夜班、假日班、輪班
• 1年工作經驗以上
• 高中職、專科、大學

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Supports the food and beverage operation by cleaning and maintaining kitchen equipment and the premises whilst maintaining hygienic standards and practices. 在當班期間負責餐飲部和廚房的清潔工作，確保餐飲衛生標準。 Adhere to local regulations concerning health, safety, or other compliance equirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。 DUTIES AND RESPONSIBILITIES 工作職責 • Prepares kitchen equipment for use廚房設備使用前的準備工作 • Assists with checking and receiving goods 協助檢查和接收物品 • Store goods 存放物品 • Maintain storage areas 維護倉庫 • Clean and store equipment 洗滌和存放設備 • Handle waste and linen處理廢品與布巾 • Maintain a hygienic kitchen保持廚房衛生 • Clean the kitchen and equipment清理廚房與設備 • Supervise the counting of inventories 監督盤點庫存 • Liaise with Engineering Dept. to schedule preventive maintenance and repairs與工程部安排預防性的維護維修 • Maintain personal hygiene 保持個人衛生 • Participate in training 參加訓練 • Other reasonable Ad hoc tasks assigned by supervisor.其它由主管分配的合理工作

應徵人數：0-10 人

• 日班、晚班、大夜班、假日班、輪班
• 3年工作經驗以上
• 專科、大學

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Responsible for the operational efficiency of bellman and luggage room during shift and the service delivery of those areas. Maintain all hotel information and tourist spots, events update to date and share to the team. 負責管理前廳單位以及行李房確保運營效率和服務工作。飯店資訊, 周邊景點及活動時刻更新並分享給團隊，以滿足客人的需要，保證其舒適和滿意。 DUTIES AND RESPONSIBILITIES 工作職責 • Perform all duties as Bell, including additional duties as follows: • 完成所有行李員的工作職責，及以下工作職責 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 開交班會，確保員工都清楚酒店活動及操作要求。 • Support front office operations including check-in & check-out. • 在前臺需要幫助時提供協助保含辦理入主及退房手續。 • Rotate Duty Manager overnight shift • 一同輪值值班經理大夜班 • Supervise front office operations during assigned shift including: • 監督指定班次期間前廳的運作，包括： • Maintenance of guest information • 客人資訊的維護 • Maintenance of information about local events • 本地活動資訊的維護 • Prepare reports • 準備報告 • Able to arrange transportation to guest. Make the most of our own transportation and well maintain. • 協助客人交通安排，維護以及把飯店車輛發揮到最大效用. • Ensure the Luggage area is clean and neat. • 確保行李區乾淨整齊. • Be the champion of Alishan. Know everything there is to know about Alishan and be able to offer the guest reliable and personalized suggestions about their requests. • 當最懂阿里山的專家，提供客人個人化的建議 • Create and build Alishan information, tourist spots, updated event, restaurant, transportation. Ensure all team member has knowledge about the area. • 建立阿里山資訊庫包含景點, 活動, 餐廳, 交通，確保團隊熟悉飯店周邊資訊. • In conjunction with the EDP manager to ensure the hotel system is maintained in accordance with the standard operating procedures. • 與電腦部主管協作，確保酒店系統根據標準正常運行。 • To ensure that all refused business is recorded and reported to Front Office Manager. • 確保對所有被拒絕的業務做出記錄，並上報給前廳部經理。 • Be able to handle main Guest complaint • 有能力去處理客人的投訴 • Perform other duties as maybe assigned by superiors • 完成上級佈達的其他工作

應徵人數：0-10 人

• 日班、晚班、大夜班、假日班、輪班
• 2年工作經驗以上
• 高中職、專科、大學、碩士

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Prepares mise en place and food preparation and assists with food presentation as part of the kitchen brigade. 進行開餐準備和菜肴的烹飪，作為廚房團隊的一員協助食品裝盤工作。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。 • Prepares, cooks, serves and stores dishes • 進行菜肴製作、烹飪和上餐 • Prepares food for service • 準備食品為客人服務 • Cleans and re-sets his/her working area • 清潔並整理工作區域。 • Implements the hotel and department regulations, policies and procedures • 實施酒店和部門的規定、政策和程序 • Maintain a hygienic kitchen • 保持廚房衛生 • Cleans kitchen and equipment • 清潔廚房和設備 • Maintain high standards of personal hygiene • 保持高度的個人衛生 • Attends to all briefings • 參加所有說明會 • Participates in training • 參加培訓活動 • Other reasonable Ad hoc tasks assigned by supervisor • 其他由主管分配的合理任務

應徵人數：0-10 人

• 日班、晚班、大夜班、假日班、輪班
• 2年工作經驗以上
• 高中職、專科、大學

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。 Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. Ensure that all request is handled promptly and properly logged. Work closely with the Front Desk to ensure correct room status all the time. Issues, receives, records and controls all HSKP pagers. Handled, record and follow up on guest request items and extra supplies to guest. Keep good communication with other departments. 按酒店和公司業務目標來監督和檢查所分配給房務員及公共區域清潔員的工作，以確保符合產品的質量標準，並為酒店客人提供優質的服務。 確實交接所有的房客需求並紀錄妥善；確保房況正確並與櫃檯同仁緊密合作；交接並記錄與追蹤房客需求品項及額外的備品；與其他部門保持友善的溝通。 DUTIES AND RESPONSIBILITIES 工作職責 Perform all duties as Housekeeping attendant, but not limited to below responsibility: 履行作為房務部員工的全部責任，不僅限於以下的職責： • Implementation of housekeeping standards and procedures in relation to: • 執行房務部各項標準和工作程序： • Daily Housekeeping service • 每日客房清潔服務 • Valet service • 洗衣服務 • Linen maintenance • 布巾維護 • Guest Request delivery • 顧客需求傳送 • Public Area Cleanliness • 公共區域整潔度 • Recommended changes to these standards and training needs on an ongoing basis • 就流程及培訓需求提供持續性的建議 • Maintain a current and thorough knowledge of all housekeeping systems • 對客房部相關之作業系統有孰悉的使用知識 • Distribution and collection of keys • 有效管理鑰匙收發 • Management of all incoming and outgoing calls • 掌控重要之來電與撥電 • Perform Room inspections • 客房檢查 • Prioritize arrival rooms • 優先處理當日預進客房 • Liaise with Front Office for guest and hotel requirements • 與櫃檯合作以完成房客需求 • Ensure guest valet is processed and delivered in a timely manner • 及時為房客處理洗衣相關服務 • Co-ordinate special projects (e.g., site rooms, vermin control, window and carpet cleaning, room inventories) • 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量) • Manage all special requests made by guests • 處理房客需求 • Ensure consistency within the department • 確保房務部工作流程的一致性 • Management of lost property for the hotel • 管理酒店遺留物 • Ensure you have complete knowledge of room types, layouts and facilities • 熟知客房類型、設計、酒店設施 • Manage storage areas • 倉庫管理 • Conducts shift briefings to ensure hotel activities and operational requirements are known • 進行交接班說明，確保同仁了解酒店各項重要措施

應徵人數：0-10 人

• 日班、晚班、大夜班、假日班、輪班
• 工作經驗不拘
• 高中職、專科、大學、碩士

At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original. 在英迪格酒店®，我們為賓客提供富於靈感的熱情服務。我們朝氣蓬勃、求新求知、新穎獨特。 Prepares mise en place and food preparation and assists with food presentation as part of the kitchen brigade. 進行開餐準備和菜肴的烹飪，作為廚房團隊的一員協助食品裝盤工作。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。 • 產品的備料稱重 • 計算各種原料配方之用量及設定適當攪拌溫度 • 掌握烘焙的基本知識和技能 • 學習發酵、壓延、分割、整形、包餡、烤焙等工作 • 配合團隊完成工作內容。 • 準備廚房設備以便使用 • 準備食品為客人服務 • 協助檢查和收貨／ 儲存貨物／ 管理庫存 • 清潔和儲存設備 • 處理垃圾和布巾 • 保持廚房衛生(工作環境的清潔) • 保持高度的個人衛生 • 參加培訓活動 • 其他由主管分配的合理任務