The name, ”Shangri-La” reflects the hotel’s calm ambience, offering guests a comforting haven. As such, all the staff at Shangri-La’s Far Eastern Plaza Hotel, Taipei strives make our guests feel at home.
Shangri-la hospitality from caring people, it means:
-Having pride without arrogance.
-Demonstrating respect, courtesy, sincerity, helpfulness and empathy in all our contacts with customers.
-Hiring for attitude, training for skill.
-Delighting customers so that we not only meet, but exceed their expectations, and giving them value that they cannot find elsewhere.