安德普翰台灣股份有限公司

Responsibilities  Work closely with client for accurate and timely payroll, labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation  Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.  Maintain client relationship to improve client’s satisfaction  Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, payroll, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. independently.  Maintain internal services procedure manuals and business process documents  Participates in testing and validation of services and system upgrading  Assist Client Service Manager in reviewing and improving services processes and procedures  Participates in Clients meeting to provide expert HR and Service advices.  Be capable of offering mentoring to new CSR.  Provide Training to Client and internal operation teams when necessary. Qualifications & Experience  Bachelor degree or above in HR Management, Business Administration or related  With 7 years + hands on Payroll & Lodgement experience, or HR professional particularly in the area of C&B and labour law  Be familiar with salary structure, employment, Statutory benefit., payroll and tax rules  Good command of spoken and written English  Professional attitude, efficient, and attention to details  Good team spirit, communication and interpersonal skill  Good computer skills particularly in Excel, and Word  Good Team Player  Enjoy collaborating with Cross Function to win together

 Work closely with client for accurate and timely payroll, labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation  Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner.  Maintain client relationship to improve client’s satisfaction  Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, payroll, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. independently.  Maintain internal services procedure manuals and business process documents  Participates in testing and validation of services and system upgrading  Assist Client Service Manager in reviewing and improving services processes and procedures  Participates in Clients meeting to provide expert HR and Service advices.  Be capable of offering mentoring to new CSR.  Provide Training to Client and internal operation teams when necessary. Qualifications & Experience  Bachelor degree or above in HR Management, Business Administration or related  With 7 years + hands on Payroll & Lodgement experience, or HR professional particularly in the area of C&B and labour law  Be familiar with salary structure, employment, Statutory benefit., payroll and tax rules  Good command of spoken and written English  Professional attitude, efficient, and attention to details  Good team spirit, communication and interpersonal skill  Good computer skills particularly in Excel, and Word  Good Team Player  Enjoy collaborating with Cross Function to win together

Main Responsibilities: 崗位職責 • Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation 及時準確處理並完成客戶薪資、個人所得稅及社保相關業務； • Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. 緊密協調公司各部門資源，及時處理並完成業務流程 • Maintain client relationship to improve client’s satisfaction 維護客戶關系/提高客戶滿意度 • Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc. 解答客戶薪資、個人所得稅及社保咨詢，協助客戶辦理相關業務 • Maintain client services procedure manuals and business process documents 維護客戶服務操作手冊及業務流程文檔 • Participates in testing and validation of services and system upgrading 參與系統升級或新功能測試 Qualifications & Experience： 要求 • Good client service attitude, service industry is welcome. 優秀客戶服務意識，服務行業優先 • Good in data processing and detailed oriented 良好的數據處理技能，註重細節 • Strong experience in HR experience, payroll knowledge is plus. 具備人力資源服務經驗，側重薪酬模塊者優先 • Excellent command of written & oral English 良好的英文書寫及口語能力 • Good team spirit, communication and interpersonal skill 具備團隊合作精神，有較好的溝通能力 • Good computer skills particularly in Excel, Word and PPT 具備較好的計算機應用技能（Excel, Word和PPT） 持中華人事主管協會人力資源管理師認證優先面試

Main Responsibilities: 崗位職責 • Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation 及時準確處理並完成客戶薪資、個人所得稅及社保相關業務； • Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. 緊密協調公司各部門資源，及時處理並完成業務流程 • Maintain client relationship to improve client’s satisfaction 維護客戶關系/提高客戶滿意度 • Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc. 解答客戶薪資、個人所得稅及社保咨詢，協助客戶辦理相關業務 • Maintain client services procedure manuals and business process documents 維護客戶服務操作手冊及業務流程文檔 • Participates in testing and validation of services and system upgrading 參與系統升級或新功能測試 Qualifications & Experience： 要求 • Good client service attitude, service industry is welcome. 優秀客戶服務意識，服務行業優先 • Good in data processing and detailed oriented 良好的數據處理技能，註重細節 • Strong experience in HR experience, payroll knowledge is plus. 具備人力資源服務經驗，側重薪酬模塊者優先 • Excellent command of written & oral English 良好的英文書寫及口語能力 • Good team spirit, communication and interpersonal skill 具備團隊合作精神，有較好的溝通能力 • Good computer skills particularly in Excel, Word and PPT 具備較好的計算機應用技能（Excel, Word和PPT） 持中華人事主管協會人力資源管理師認證優先面試