447

【公司規模為前500大企業之一】 ●只要用心做,機會永遠屬於您● ○不定期視工作能力、態度表現,調整薪資 ○ ☆三個月(一季)視營運狀況,加發額外獎金☆ ●●●●●●●●●●●●●●●●●●●●●●●●●●● 工作內容: 1.整理、核對、及輸入進出貨單 2.日結帳相關作業 3.開立並核對發票 4.處理帳單月結作業 5.電話接聽 6.完成其他主管交辦事項 ●●●●●●●●●●●●●●●●●●●●●●●●●●● 制度及福利: 1. 休假天數同政府機關 (每個月至少8天以上) 2. 固定休週日,其餘天數另可自行排休 3. 未休完的天數,可算額外加班增加薪資 4. 每個月享員工聚餐乙次(額度$1000元) 5. 生日禮金(每年$3000元) 6. 旅遊津貼(每年$9000元) 7.三大節日發放肉品福利(市價$3000元以上,也會不定時發放) 8.推動運動事宜 (健身房月費全額補助、提供營養品相關補給) ●●●●●●●●●●●●●●●●●●●●●●●●●●● 0319輕型機車,普通重機車

應徵人數|1-5 人

2024/03/29

你需具備的是 熱愛毛孩子、希望他們過得更好的心,曾養過寵物為佳,正在養更棒 市場變化快速,希望你有求知的熱情, 願意和我們一起願意學習新的觀念、方法, 並挑戰新的任務! 如果你有下列特質,請馬上投遞履歷, 讓我們認識你~ ◆ 有耐心、細心、願意聆聽 ◆ 好相處、好溝通、能團隊合作 社群行銷的職務包含: 1.電商平台及社群客服訊息回覆(各社群渠道的訊息、留言回覆) 2.社群經營規劃管理(FB、IG、YT、LINE@貼文定期排程發文及分享) 3.社群規劃包含每週發文主題及優化建議,結合時事議題方向並具備話題創造能力,分析社群成效,進而優化方向來提升曝光、互動、觸及等數據 4.具備社群內容文案撰寫的能力(節慶、促銷、品牌價值等) 5.需與行銷團隊合作達成業績目標 6.尋找/洽談KOL、KOC(IG、FB)、部落客合作、後續維繫 7.主管交辦事項 你必須有 1.了解行銷漏斗者(概念或是執行過優先選),沒有的話不用擔心,會有教學,但需有強力的學習動機及能力 2.一年以上社群行銷相關經驗 3.對工作有正面積極之熱忱 4.對網路數位內容有興趣 5.如有文案或文章撰寫能力則加分

應徵人數|1-5 人

2024/03/29

1.承接客服專線,提供顧客正確資訊並即時解決顧客問題。 2.追蹤、轉介及反饋顧客需求及客訴處理。 3.協助文書編輯、報表資料統計製作等相關工作。 4.主管交辦事項。

應徵人數|1-5 人

2024/03/29

您喜歡和客戶互動的工作嗎? 您想要成為一位數位金融客服專員嗎? 我們提供完善的教育訓練,即使無工作經驗的你/妳也不必擔心 只要您有服務熱忱,擁有一顆渴望學習的心 我們歡迎你/妳的加入 我們主要職務內容負責接聽信用卡客戶服務專線 耐心傾聽並能迅速回覆客戶諮詢、協助客戶電話抱怨處理並解決問題 ※本職缺歡迎身障人士主動投遞履歷應徵

應徵人數|1-5 人

2024/03/29

1. 櫃檯接待諮詢、引導服務、電話接聽及協助處理客戶問題。 2. 行政事務處理,文件收發及管理。 3. 配合公司輪班、輪休制度。 4. 完成主管交辦事項。 5. 有良好溝通、傾聽及應對能力,並具備基礎文書能力。

應徵人數|6-10 人

分析

2024/03/28

Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

應徵人數|1-5 人

2024/03/28

客服人員在值班時是透用電話, 並且在大多數情況下是顧客與酒店的第一接觸點在更廣泛的範圍內,客服務中心的電話是要非常重要的,作為酒店的聲音,您將為所有來電者創造效率,友善和溫暖的印象。 The Guest Service Officer is directly responsible for the Switchboard whilst on duty. On a broader scale the Guest Service Center telephone is to beware that as the “voice of the hotel, and at most times the first point of contact with the Hotel, you are to create an impression of efficiency, friendliness and warmth to all callers to the hotel.

應徵人數|1-5 人

2024/03/28

1.處理因營業行為所產生之逾期案件催收。 2.逾期案件催收之相關行政事務處理。 3.需能配合彈性輪班,另有輪班津貼加給(時段12:15~21:00),平均4-6天/月。

應徵人數|1-5 人

2024/03/28

1.社區資料建置/維護、合約管理作業 2.財務及行政事務處理、會議安排與記錄 3.基礎分析(相關數據收集、整理及分析) 4.客戶問題處理

應徵人數|1-5 人

2024/03/28

Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what‘s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager. Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

應徵人數|1-5 人

2024/03/28

本職缺主要協助客服電話專線接聽、資料核對輸入。歡迎對電話客服工作有興趣、咬字清晰、音質甜美,態度親切、EQ高、敬業度高、具備服務熱忱、細心負責、主動積極、學習態度佳、擅應對特質者加入我們的行列! ※若有客服工作經驗者尤佳!

應徵人數|1-5 人

2024/03/28

-即時向公司反映專櫃人員、百貨樓管的問題與需求,協助了解並積極尋求改善辦法。 -協助教導專櫃人員系統操作 -管理專櫃商品之維護,以及商品陳列、相關促銷陳列。 -按照公司規劃之檔期,管理各專櫃商品收送狀況與商品之上、下架。 -管理落實商品庫存之盤點。 -管理並即時向公司反映各專櫃顧客問題與需求、協助了解並積極尋求改善辦法。

應徵人數|1-5 人

2024/03/28

1.針對公司服務之企業顧客,扮演專業窗口。 2.統整專案調查統計資料,並提出專業建議。 3.精通專案簡報製作,對顧客進行報告互動。 4.用心瞭解顧客需求,設計並提供價值服務。 福利項目: 1.每季享有績效獎金分配。 2.生日當月享有生日假。

應徵人數|1-5 人

2024/03/28

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation. Coupang has broken traditional ecommerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative. We are seeking a highly motivated individual to join our team as a Customer Service - Training and Quality Specialist. As the Training and Quality Specialist, you will be responsible for designing, implementing, and maintaining our customer service training programs. You will also be responsible for auditing our customer service operations and providing feedback to ensure that we maintain a high level of service. Key Responsibilities: • Develop and maintain an internal knowledge base for customer service training. • Provide education and training to customer service staff through training sessions. • Develop customer service response templates. • Develop/Maitain FAQ. • Conduct audits of our customer service operations to ensure adherence to company service standards. • Design and implement a Quality Assurance (QA) program. Requirements: • Proven experience in customer service, with experience in either training or QA is preferred. • Fluency in either Korean or English. • Understanding of QA tool is a plus. If you are an individual who is passionate about delivering excellent customer service and has experience in developing training programs and conducting quality audits, we encourage you to apply for this exciting opportunity.

應徵人數|1-5 人

2024/03/28

【國內先買後付第一品牌-銀角零卡】 中租控股旗下仲信資融於2018年領先市場推出APP分期後支付工具「中租零卡分期」,提供消費者免綁信用卡、免儲值、免綁銀行帳戶、免年費的彈性付款方式,並成功串聯破萬線上與線下商家。2022年中租零卡分期轉型成為「zingala銀角零卡」,新品牌將延續零卡分期的創新精神,藉由「小額便利支付,大額隨手分期」,提供更貼近用戶生活場域的先買後付(BNPL)新世代分期消費方式。 ※想了解更多關於銀角零卡的資訊,請上https://www.zingala.com 【工作內容】 1.(outbound call)聯絡客戶並提醒繳款 2.客戶繳款問題諮詢與後續追蹤 ※具服務熱忱、具備客服經驗尤佳 ※可配合加班 (加班:每週約2-3天,依勞基法給予加班費) ※除月薪外另有與績效高度連結的獎金制度

應徵人數|1-5 人

2024/03/28

- Monitor the entire Front Office team, including Bell service, Concierge and Guest Service sections. - Handle guest issues, including room conditions, finance issues, other rooms related cases - Plan teams‘ staff development and evaluations. - Ensure all guests receive prompt and personal recognition. - Be responsible for Front Office Manager to handle hotel financial report, budget control, upselling performance and Hysat scores. - Be on behalf of Front Office Manager to handle issues while Front Office Manager is away or off.觀光休閒學類,餐旅服務學類TOEFL,TOEFL iBT,TOEIC SPEAKING and WRITING TESTS,TOEIC 多益(Gold860-990分),IELTS國際英語測驗

應徵人數|1-5 人

2024/03/28

-以親切及高度專業的方式處裡透過電話、電子郵件與線上訂房平台渠道, 收到的所有客人查詢和客房預訂,包括確保准確完成所有訂單。 -回覆客人關於酒店服務、設施和營業時間的詢問。 -根據酒店標準、政策和程序在預訂系統中輸入、更新和資料上傳。 -訂房系統操作與訂房報表製作。 -主管交辦事項、協助文書作業及其他支援工作。 -Handle all guest enquiries and room reservations received by phone, email and online channels in a friendly and highly professional manner, including ensuring all reservations are completed accurately. -Answer guest inquiries about hotel services, facilities and hours of operation. -Input, update and access data in reservation system according to the hotel standards, policies and procedures -Prepare reservations reports as requested -Perform other administrative tasks as assigned.英美語文學類,觀光休閒學類,餐旅服務學類

應徵人數|1-5 人

2024/03/28

*依業務輪值櫃臺或客服電話接聽,受理或服務民眾移工案件申請,協助回應申辦問題及案件提醒服務。 *越南文能力佳(口語翻譯/文件翻譯/業務諮詢) *應具備電腦操作基本知識。 *協助主管交辦事項。 *配合及參與業務推廣活動,有出差需求。 * 短期職務代理:113年4月8日-113年10月3日 [加分項目] 1、喜歡「與人接觸」,面對民眾或企業主管職,能進行業務洽談。 2、擁有「對談敏銳度」,服務陌生民眾時能快速掌握問題核心並加以回應。 3、具有「樂觀正面」態度,樂於學習新事務。

應徵人數|6-10 人

分析

2024/03/28

仁育國際教育股份有限公司 Go Education/Winning English https://goeducation.com.tw/ 主要的服務項目為留遊學代辦&線上英文教育。成立於103年,以遊學企劃專業角度切入,服務英語學習客戶,從菲律賓遊學出發連結到世界各地,達成英語學習/專業證照實習/歐美名校/投資移民等目的,不只是顧問更是真實陪伴顧客規劃學習生涯的夥伴。 我們期許以英語能力培訓成為與國際接軌的樞紐,打造比當下自身能力還更遠的「未來競爭力」,取得真正的國際溝通、問題解決能力,打破過去填鴨式教育的自我能力框架!我們的品牌準備進入下一個衝刺階段,我們將以海外遊學、線上英語課程,為全年齡學員打造完整的英語學習歷程,也同時建構學員的超強職場競爭力! 我們正在招募優秀的客服人員加入團隊!在這裡你能學到客戶服務與課程規劃的眉眉角角,看似單純的工作,其實比想像中還有趣!你可以從操作和不斷嘗試中學習,和夥伴們一起努力、成長。 【主要工作內容】 ● B端與C端客戶服務 ● 回覆線上提問 ● 系統問題排解 ● 線上英文課程介紹 ● 英文課程規劃與排程 ● 其他主管交辦事項 【需求條件】 ● 具備客戶服務經驗 ● 具備補教業/線上課程相關經驗

應徵人數|1-5 人

2024/03/28

【與眾不同的王道客戶服務專員】 1.在數位化的潮流下,你還只是用聲音服務嗎? 2.有志挑戰Bank3.0全數位的新服務型態嗎? 我們是領先同業的數位客服團隊,提供數位產品及通路服務諮詢,多元服務方式,完整你的客服資歷。 【工作內容】 1.於線上提供客戶滿意的諮詢服務,追蹤並執行客戶交付的任務。 2.線上完成客戶的諮詢或交易,並達成客戶滿意。

應徵人數|1-5 人

2024/03/28