進行例行性售後服務（如：客戶拜訪、產品狀況了解及客訴處理) 處理並改善客戶遇到的異常狀況，進而提昇客戶滿意度 教導及協助客戶使用產品、問題排除及交換意見 將顧客反應之問題，促成產品規格修正或服務流程之改進 客戶品質問題處理，並參加客戶品質會議 客戶來訪、稽核等相關服務工作及後續改善報告追蹤普通小型車

1.幫助客戶解決使用產品時遇到的問題 2.回答客戶對產品規格和技術的疑問 3.對產品進行應用分析 4.提供正確的產品規格與應用資訊，以供客戶參考 5.分析和解決量產時發生的問題 6.負責技術支援文件的更新維護 FAE工程師對公司產品的推廣和客戶服務至關重要，並為公司帶來了良好的發展前景。 如果您熟悉「三層絕緣線」及擁有上述要求，並且想要加入我們的團隊，請盡快提交履歷表。普通小型車,普通重機車

1. WebCemera / NB camera韌體發行 2. 負責客戶、供應商及工廠之間的溝通協調，取得最適Camera IQ (Image Quality) 3. 依客戶需求、通過Windows Hello / Google Chrome / Teams / RTC / VCX等認證 4. 協助客戶分析模組在系統上問題 5. 協助工廠處理生產問題 6. 追蹤管理工廠與供應商的開發或問題處理進度資訊工程學類,電子工程學類,電機工程學類

1.能源、空調冷氣、冰水主主機、工程系統安裝 2.AIOT 軟硬體系統整合安裝、測試、檢查、服務 3.能源管理 EMS (搭配 PM 整合創新） 其他條件： 1. 具有學習、溝通能力、客戶服務 2.有2-4年電子、水電、電器、通訊設備安裝經驗 (初學肯學、有基礎背景、有高度興趣者可試） 3.具電子、資工、電機等理工背景，熟悉英文溝通者佳輕型機車,普通小型車

Summary： Super Micro Computer is urgently seeking a FAE who is responsible for technical sale activities in new and existing opportunities. Individual contributor will work closely with Sale, FAE lead, and Extended Team to ensure overall technical design proposal, and hand-on/break-fix services on meeting customers’ requirements. FAE will have in-depth, hands-on experience with Supermicro Server/ Storage/ Embedded/ IOT/ Gaming, and Switching Products/ Solutions. Competitors’ Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAEs are critical part of Pre and Post Sale Cycle, and must be capable of displaying in-depth technical knowledge of Supermicro/ Competitive products and solutions. Essential Duties and Responsibilitie: • As an FAE Support partners to build Server/Storage business • Create new business and grow existing business by working closely with customers. • Technical Pre and Post Sales support on x86 Products and Solutions • Help/Own RFP/RFQ for related accounts and support Sales in design wins • Hands-on experience in providing break-fix services. • Work with OEM, ISV partners as well with internal PM and Engineering teams to bring solutions to market • Extensive Technical knowledge of x86 Architectures – Processors (Intel and AMD), Chipsets, Motherboards, and Systems工程學門,數學統計學門,電算機學門

* System Engineer are expected to draft, review and validate system product spec. or features. * Study new technologies for implement into products. * Benchmark product performance * Support FAE/PM and Sales for new products promotion. * Support new product pilot run * Support issue analysis.資訊工程學類,電機工程學類,電子工程學類

1. 熟手機 AF/OIS 馬達內部結構 2. 熟Pro-E 3D 軟件操作 3. 有VCM馬達廠工作經驗佳 4. 有VCM 廠 FAE 工作經驗更佳 5. 工作內容 : VCM馬達性能評估, 協助工廠分析馬達failure mode, 對接客戶及供應商關於馬達技術問題討論 6. 有較佳溝通能力工程學門

您將在客戶建設案場或以電話/通訊軟體對所有產品提供初步技術支援。利用各種工具測試電路和設備、分析設備故障原因並為客戶說明產品內容。配合客戶消防設備需求提供一切資源。 ■ 工作內容: 1. 例行性拜訪客戶、客訴案處理、維繫客戶關係。 2. 回應客戶技術問題並給予解決方案、客戶新產品教育訓練。 3. 協助客戶排除現場產品故障問題及狀況回報/紀錄。 4. 定期回覆公司市場訊息。 5. 業務推展事宜。 ■ 加分條件: 1. 具電子電機背景相關背景。 2. 擅長溝通並偕同支援部門共同解決問題。 3. 面對客戶問題能夠沉著應對。 4. 具AutoCAD 2D處理能力尤佳。 ■ 公司官方網站: https://www.horinglih.com/zh-Hant/ ※ 公司提供 1. 產品教育訓練及相關專業知識。 2. 季維修獎金分發。 3. 完整的差旅補助辦法及後勤支援。 (固定或變動薪資因個人資歷或績效而異)電子工程學類,電機工程學類普通小型車

雷射光電相關儀器設備技術服務工程學門,工業技藝及機械學門,電算機學門

- Lead sales, FAE, and product team to design and engineer IoT, Edge Computing, IPC, Embedded, Solution proposals to influence and win enterprise customer decision and RFI and RFP - Lead engineering, service and technical support organization to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments - Design and define next-generation IoT/embedded products and work with product manager to manage product development cycles and customer delivery - Partner closely with sales and marketing teams to ensure product roadmap is competitive in the market - Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve issues or concerns in a timely manner - Support trade show, product training and promotion events工程學門

1.辦公室自動化數位商品〈影印機、傳真機、列表機、投影機等〉相關產品之維修與售後服務。 2.本公司備有完善教育訓練體系。資訊工程學類輕型機車,普通重機車輕型機車,普通重機車

身為安波團隊的一員，助理應用工程師需負責： • 協助產品驗證、量測及相關問題分析處理 • 提供客戶技術支援與諮詢，準確紀錄客戶需求，回饋予內部團隊 • 協助產品推廣與物件導入相關事宜 • 其他主管交辦事務 須具備高配合度、溝通及協調能力，一起努力，共同提升公司價值與競爭力

負責維修安裝咨詢電腦問題及網路施工, 熟工業電腦及網路者佳數學統計學門,工程學門,運輸服務學門普通小型車

1. 協助業務做客戶樣品測試與銷售前技術應用問題 2. 儀器安裝教育訓練,維護保樣,與故障排除 3. 儀器操作說明書翻譯與撰寫 4. 公司內部展示機管理與保養電機工程學類,電子工程學類,機械工程學類普通小型車

The Sales Manager is responsible for driving existing customers, developing new business directly/indirectly and expanding business with key accounts in SEA. He/she needs to work closely with PM/FAE/BD/Service teams to identify business opportunity and offer the right solutions to win major projects on data center, cloud computing, enterprise IT, big data, HPC, 5G telco and embedded/IoT. 1. Manage distributors and key accounts. Expand business with them to reach the targets and revenue growth. 2. Direct engage and develop new business & customers in SEA. 3. Independently handle sales leads and close orders for identified business opportunities. 4. Execute the company sales strategies and design the sales plan to meet the sales quota. 5. Organize the business and solution proposal to customer needs. 6. Perform other duties as required.

進入一般招募說明前，我們想讓大家了解，相較於專業知識與技術，我們更在乎且在找尋擁有共同價值觀（信念）的夥伴。 接受度高、主動積極、不輕易放棄與願意溝通是我們的DNA，如果你的個性比較保守，我們也可以接受，但是我們不歡迎守舊、負面思考、愛攪舌根與閉門造車的人。 歡迎社會新鮮人（應屆畢業生），但希望你除了一顆熱情的心，更帶有豐富的創意與自主觀念；歡迎已在社會上歷練過一段時間的你，但希望你能認同我們的DNA文化。 產品管理師是一個初階與有機會接觸中階前端的職務，前期會有許多行政文書工作，溝通聯絡等挑戰，不過隨著你累積的經驗與視野，我們相信在未來的發展上會有一片不一樣的天空。 基本需求： ・學士學位以上（碩士學位優先）。 ・英文多益550以上（或同級雅思、托福、劍橋英語檢定等...）。 ・1年以上實驗室經驗。 ・具備文書行政處理能力。 ・進階 Microsoft 軟體：word, excel, and powerpoint 運用。 主要工作內容： ・維護（持）產品線資訊更新、報表與行政作業流暢。 ・提供公司夥伴初/中階產品相關知識與應用與後續追蹤。 ・搜尋市場基本資訊。 ・初階數據分析。 ・提供公司夥伴教育訓練。 ・相關產品認證文書管理。 ・協助產品部相關事務。 ・主管交辦事項。其他學門,工程學門,自然科學學門TOEIC多益 (Green470-725分)

Summary: Seeking a Firmware Engineer. This position will be responsible for working with engineering teams to maintain, develop and design Firmware about IPMI FW for server; discover and resolve hardware and software issues collaboratively and new features. Essential Duties and Responsibilities: -Responsible for designing, debugging, porting, defining, developing, testing and maintaining BMC/IPMI related software and firmware for Server System. -Work closely with the software and hardware teams to develop and integrate embedded code to work with a variety of devices (MCU, CPLD, FPGA, etc..). -Develop Boot Code with security functions. -Develop/Improve Linux applications, and kernel related modules. -Develop RESTful API and web interface. -Collaborate with different functional teams such as motherboard design, system validation, and SQA, to ensure and enhance quality of the products. -Support FAE and customers to debug and solve any reported issues.電機工程學類,電子工程學類,機械工程學類

工作內容 1.產品維修及維護 2.產品維修手冊撰寫及維護 3.新產品技術轉移相關文件撰寫 4.產品品質異常處理 5.客訴回饋 6.不良統計、分析及矯正預防措施 7.視需求協助公司產品製造生產 ... 8.機台出廠前調機驗證 9.客戶端裝機測試驗證、教育訓練、應用研討與故障排除 10.國外客戶裝機及教育訓練 (日本,馬來西亞,香港)機械工程學類,資訊管理學類,電機工程學類普通小型車

【Summary】 High-performance product team in Supermicro is seeking talented Product Engineer who can lead the technical collateral development of in-house embedded system products. This individual will have the opportunity to define and implement latest data center and server technologies, and to create proof of concepts and technical feature paper presentations to differentiate Supermicro product through online and at various industry events. This individual will also be the go-to person for product managers and system engineers to be the subject of matter expert in application benchmarks specifically in network, database, and virtualization. 【Essential Duties and Responsibilities】 •Apply various component knowledge such as CPU, DRAM, flash-based storage, and motherboard to develop and integrate embedded system products and solutions. • Execute benchmark testing and build proof of concepts based on latest data center technologies and Supermicro embedded products • Work with product managers and system engineers to draft technical marketing presentations and white papers for online publications and industry event promotional activities • Proactively engage in learning and researching new technologies and products to propose new Proof of Concepts • Work with Sales, FAE, and customers to provide networking solution and technical knowledge資訊工程學類,電機工程學類,電子工程學類

免二次面試，填寫履歷送件審核，錄取直接報到 工程支援類-AMR(Autonomous Mobile Robot) 自主移動機器人 支援FAE工程師於客戶端佈建場地。 智能機具檢測、測試。 需求條件: 1.以電子、電機或機構相關科系為主。 2.反應快、靈活度佳。 3.自備汽車者尤佳。 4.機動性外出配合度高。 工作時間：09:00~18:00 工作薪資：時薪 250/H 加班費335/H 月領約40,000~42,000元。 竹科本廠享室內機車/汽車停車位/員工餐廳。電機工程學類,電子工程學類普通小型車普通小型車