1. Customer Relationship Management& Maintains high customer satisfaction: Effectively manage relationships with customers and agencies.
1.1 Understand prospect/customer service business strategy, future product/project plans, and expansion activities
1.2 Analyze customer service need; map potential sectors Maintain excellent client relationships and be able to support customer service need.
1.3 Solution Generation: Based on cooperate available product roadmap, promote and generate solutions to meet/ or exceed customer satisfaction.
2. Assist with the completion and review of cost proposals in order to provide customer/ project team with top quality Proposal Documents.
3. Achieves service growth targets in the assigned accounts