Appier’s mission is to enable businesses via Appier’s Artificial Intelligence (AI) products and services.
To create best-in-class AI products and services, all of our teams have access to learn and contribute to Appier’s AI products and services– regardless if engineer, marketing, or otherwise. Many come from Google, Intel, Yahoo, and renowned AI research groups from Harvard University and Stanford University.
Headquartered in Taiwan, Appier serves more than 500 global brands and agencies from offices in international markets including Singapore, Japan, Australia, Hong Kong, Vietnam, India, Indonesia and South Korea.
As an Appier Tech Support Engineer, your role is to assist clients with integrating Appier AI technologies to achieve their business goals. You will also explain and conduct data analysis on business-critical metric investigations and system capabilities.
1. Help customers integrate Appier technologies into their websites/apps and utilize Appier AI services.
2. Communicate with client Account Managers/tech teams.
3. Understand customer requirements and effectively coordinate internal resources.
4. Stay up to date with current technology and apply it effectively.
5. Handle crisis and urgent issues.