•To support the implementation of the QSHE Management System in Taiwan.
•To support the implementation of all documentation and control any changes according to QSHE requirements, policy of the company and Taiwan laws & regulations in branch level.
•To support improvement proposals in all QSHE aspects in Taiwan.
To ensure QSHE targets are met on cluster level.
•To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer issues + complaints.
•To liaise with customers to ensure that all forwarding tasks are completed and customer standard operating procedures (SOP) and key performance indicators (KPI) are met at all times.
•To coordinate with all related parties to ensure a seamless customer service experience for all customers + stakeholders.
•To support national QSHE manager to implement ISO9001/ISO14001/ISO45001/AEO (Authorized Economic Operator).
•To communicate, provide guidance and support with regard to corporate standards and communicate relevant policies, guidelines, practices and information to relevant departments.
•To coordinate and accompany external audit. E.G. Third party audits, customer, vendor, government, etc.
•To conduct internal audits / site inspections to ascertain and report the status of compliance.
•To track Tool to Improve Processes, promote usage, proper analysis and reporting and ensure corrective / preventive actions are implemented.
•To conduct / coordinate QSHE trainings.
•To assess subcontractors according to the subcontractor management procedure and evaluate the performances from QSHE aspects.
•To coordinate and support Safety, Environment and Health activities.
•To conduct Annual QSHE review with local management and prepare annual QSHE reports.
•To assist regional compliance / legal / claim team in Taiwan.