305

1.論件計酬 2.工作地點不限 3.自行調配工作時間

應徵人數|6-10 人

分析

2024/03/28

1、根據公司工作流程規定,客服專員主要透過線上聊天,郵件等方式解決客戶咨詢的問題; 2、透過與客戶的溝通,有效分析並解決客戶的需求,並及時推介公司相關最新活動; 3、收集客戶資訊和用戶意見,對公司形象提升提出參考意見; 4、為客戶提供主動、熱情、滿意、周到的客戶服務,使之與公司保持良好的合作關係; 5、認真貫徹執行公司管理規定和規章制度,努力提高自身業務水準; 6、認真負責的做好每班工作交接; 7、根據公司業務需求,服從公司輪班調配要求 1. Work in accordance with the company‘s instructions to solve customer inquiries through online chat, email, etc.; 2. Through customer communication, effectively analyze and resolve customer‘s enquiry and promote company‘s latest activities; 3. Collect customer information and user opinions, and provide appropriate support for the promotion of the company; 4. Provide customers with active, enthusiastic, satisfactory and thoughtful customer service to maintain a good cooperative relationship with the company; 5. Implement the company‘s management regulations and systems, strive to improve; 6. Efficiently and clearly handover work after each shift; 7. According to the company‘s business needs, comply with the company‘s shift allocation requirements;

應徵人數|1-5 人

2024/03/29

It is a project based for Korean translation to assist with meetings/papers within every school year. We won‘t be able to guarantee the working hours per month. It‘s based on the demand and schedule for some specific projects or meeting we might have every school year.

應徵人數|1-5 人

2024/03/28

Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what‘s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager. Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

應徵人數|1-5 人

2024/03/28

Customer Service Operation Manager We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. As part of our exciting expansion plan, we are hiring for a Customer Service Operation Manager . Responsibilities: - Responsible for managing the CS Escalation team and ensuring the efficient operation of our customer service team. - Manage the CS Escalation team, including support to other departments, issue and incident management, complaint handling, and resolution of complex customer inquiries. - Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in our customer service operations. - Monitor and analyze CS operational metrics and other relevant KPIs, to identify areas for improvement and drive changes to improve customer satisfaction. - Provide guidance to communicate with customers to resolve issues, handle complaints, and provide exceptional customer service. Requirements: - Fluent in Korean (At least TOPIK level 6) and Mandarin, working level proficiency in English - Minimum of 5 years of experience in customer service operations management. - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and optimize processes. - Excellent communication and interpersonal skills, with the ability to effectively communicate with both customers and internal stakeholders. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Highly motivated and experienced customer service operations professional with a passion for driving customer satisfaction. Recruitment Process -Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer -The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. - Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider -This job posting may be closed prior to the stated end date for application if all openings are filled. -Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. -Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

應徵人數|1-5 人

2024/03/28

1. 口譯案件地點:高雄市大寮區 2. 精通韓文及中文兩種語言。 3. 時間:11/8 早上 9:30-12:30 4. 需要會前會 5. 內容:由台灣出口至韓國進口報關細節等業務發展討論 6. 需要附上個人履歷。 7. 願意接受測試。

應徵人數|1-5 人

2024/02/15

Roles and responsibilities: • Translate website and promotion contents from English to Simplified Chinese/Japanese/Korean/Hebrew • Work closely with our marketing and IT team to meet the translation deadline • Adopt different translation approaches for different channels, and native tone and manner for translation assignments including beauty product descriptions, website contents, promotion assets like email contents, keywords, banner copies, Facebook posts, etc. • Revise and process customer reviews from our internal platform. • Support and advise our marketing and Customer Service team regarding Simplified Chinese/Japanese/Korean/Hebrew enquiries or China/Japan/Korea/Israel market practices and landscape Requirements: • Native Simplified Chinese/Japanese/Korean/Hebrew speaker and excellent command of written English • Professional translation experience is preferable • Excellent written and verbal communication skills • Highly detail-oriented with good multitasking and organizational skill • Passionate, creative, independent • Undergraduate degree • Able to deliver high quality work on a tight schedule • Understanding of the eCommerce environment in China/Japan/Korea/Israel is an advantage • Interested in beauty, fashion and what’s trending

應徵人數|1-5 人

2024/03/27

工作內容: .使用內部系統以文字或語音回覆解決使用者問題。 .確保客服功能正常運作並持續改善提升。 .提供相關事項的諮詢服務。 - 韓文中等程度(TOPIK level 3 above) - 有客服經驗尤佳 - 基本英文能力 歡迎新鮮人投遞!本職務將提供完整產品及公司訓練課程(英文授課)。舒適的工作環境讓您在工作之餘能夠充分得到休息及放鬆。如您正在找尋穩定工時、學以致用您的語言技能、不超時、下班後無需煩惱公事的工作,亦或者對斜槓人生有所嚮往,這會是值得您參考的工作選項之一。

應徵人數|1-5 人

2024/03/27

1. 成人韓語教學(線上) 2. 韓語基礎備課 3. 教學品質維護 4. 線上程度檢測+示範教學 5. 額外Demo獎金 6. 需做線上15分鐘試教英美語文學類TOPIK高級

應徵人數|1-5 人

2024/03/25

1.韓語需精通 2..設計規劃各語文程度所需課程,並規劃教學活動,提昇學生學習興趣。 3.製作上課用講義與輔助教學器材。 4.教授學生基本發音與文法,帶領學生閱讀文章、練習生活會話,增加聽說讀寫的能力。 5.輔導學生參加其他語文語言檢定考試。 6.觀察學生上課學習狀況,並且針對學生的問題給予解答。 7.利用課後作業或隨堂測驗評估學生的學習成果。並且回饋意見或鼓勵,使學生能更加進步。 (外縣市教師可有交通補助)語文及人文學門

應徵人數|1-5 人

2024/03/28

1.韓語精通 2.以2個月為一期,設計規劃各語文程度所需課程,並規劃教學活動,提昇學生學習興趣。 3.製作上課用講義與輔助教學器材。 4.教授學生基本發音與文法,帶領學生閱讀文章、練習生活會話,增加聽說讀寫的能力。 5.輔導學生參加其他語文語言檢定考試。 6.觀察學生上課學習狀況,並且針對學生的問題給予解答。 7.利用課後作業或隨堂測驗評估學生的學習成果。並且回饋意見或鼓勵,使學生能更加進步。 8.協助班級招生。 9.維持上課的教學氣氛 。 ※外籍教師應徵需有居留證,熟悉中文聽說讀寫並附上中文履歷 ※希望課程以基礎開始,並且有長久進度的方式進行下去。 ※面試時,請老師事先準備教材做課程15分鐘試教※TOPIK初級,TOPIK中級

應徵人數|1-5 人

2024/03/26

1.接受顧客詢問或主動提供諮商建議給顧客 2.陳列商品、清潔櫥窗、維持營業場所的整潔與美觀 3.向顧客說明貨品的性質、特徵、品質與價格 4.向客戶示範操作方法,顯示商品的優點,以協助顧客選擇 5.在成交後,包裝商品、收取款項、交付商品、開發票或收據,完成交易手續TOPIK中級

應徵人數|1-5 人

2024/03/29

1.韓文新聞選取翻譯、編寫。 2.新聞配音剪輯。 3.新聞搜尋、開稿、審稿、寫稿其他外國語文學類,翻譯學類TOPIK中級,TOPIK高級

應徵人數|1-5 人

2024/03/25

1. ERP系統操作,如詢價、估價、報價...等。 2. 國內/外 業務文書事務,如會議紀錄、市場需求整理、廠內回饋資料整理...等。 3. 設備出貨相關事宜,如車輛安排、關務、發票、出貨...等。 4. 國內/外展覽規劃,如展品計畫、攤位計畫、施工安排...等。 5. 主管交辦任務。輕型機車,普通小型車

應徵人數|1-5 人

2024/03/28

職缺描述 YOUR MISSION ❶ 게임 내 텍스트 번역 및 review (중한 번역) ❷ 관련 문서 분역(중한, 한중 번역) YOUR MISSION ❶ 遊戲內文字翻譯及review (中翻韓) ❷ 相關文件翻譯 (中翻韓、韓翻中) 職務需求 YOUR HEROIC SKILLS ❶ 한국어 모국어자 우대 ❷ 기본 중국어 소통 능력 ❸ 한국어 작문 능력 ❹ 강한 인내심, 강한 책임감, 적극적인 성격, 팀워크를 중시하는 분 우대 ※이력서에 아래 자료를 첨부해주시기 바랍니다: 온라인으로 열람할 수 있는 번역 작품(필수 사항 아님) NICE TO HAVE ● 작문 실력이 뛰어나신 분 우대 ● 번역 경험자 우대 ● 게임을 자주 접하시는 분 우대 ● 문서 처리 도구에 익숙하신 분 YOUR HEROIC SKILLS ❶ 韓文母語者優先 ❷ 具基本的中文溝通能力 ❸ 具韓文的寫作能力 ❹ 抗壓性高、個性積極、有責任感、擅長團隊合作者尤佳 ※應徵履歷請附以下資料: 線上可預覽的翻譯作品(非必須) NICE TO HAVE ● 擅長寫作者尤佳 ● 有翻譯經驗者尤佳 ● 經常接觸遊戲者尤佳 ● 熟悉文書處理工具 面試流程 온라인 테스트, 온라인 면접 線上筆試、線上面試

應徵人數|1-5 人

2024/03/28

1.接受顧客詢問或主動提供諮商建議給顧客 2.陳列商品、清潔櫥窗、維持營業場所的整潔與美觀 3.向顧客說明貨品的性質、特徵、品質與價格 4.向客戶示範操作方法,顯示商品的優點,以協助顧客選擇 5.在成交後,包裝商品、收取款項、交付商品、開發票或收據,完成交易手續

應徵人數|1-5 人

2024/03/29

1. 各類文件之中韓互譯、英韓互譯 2. 在保留語法及詞意的原則下,準確且流暢地將一種語言或文字翻譯成其他語言 2.依據不同的題材,進行不同重點的翻譯 3.從事譯文之校訂及修改 4.支援編輯工作

應徵人數|1-5 人

2024/03/28

1. 協助業務主管開發國外廠商及現有客戶之連絡維繫、查核訂單、核對國外客戶商業文件內的請購數量 2. 海外客戶電話連絡及書信往來處理,及處理及審查進出口文件內容 3. 向有關單位申請核發輸入/出許可證、將許可證件送至外匯銀行開發信用狀(即由銀行承諾付款的文件) 4. 辦理通關、核對通關手續後的押匯文件(賣方依據信用狀條件將所有相關單據交給往來銀行,取得貨款)及贖單(由買方付款給銀行,以取得提貨單等單據) 5. 整理確認過的商業文件並郵寄給國外客戶 6. 配合生產及業務部門排定出貨車輛、船期或航機艙位 7. 依據上級規劃籌備以及參與國際各項相關展覽 8.協助確認產品規格、訪價、安排打樣、供樣、處理詢價、報價等事宜

應徵人數|1-5 人

2024/03/29

1.韓語需精通 2..設計規劃各語文程度所需課程,並規劃教學活動,提昇學生學習興趣。 3.製作上課用講義與輔助教學器材。 4.教授學生基本發音與文法,帶領學生閱讀文章、練習生活會話,增加聽說讀寫的能力。 5.輔導學生參加其他語文語言檢定考試。 6.觀察學生上課學習狀況,並且針對學生的問題給予解答。 7.利用課後作業或隨堂測驗評估學生的學習成果。並且回饋意見或鼓勵,使學生能更加進步。

應徵人數|1-5 人

2024/03/27

* 你希望一展外語長才嗎? * 你熱愛分享知識嗎? * 你想要協助他人成就夢想嗎? 歡迎加入巨匠,跟著台灣教育品牌領導者,一起助人成功。 About Us: 巨匠集團創立於1986年,於2000年成立數位學習事業群,目前為全國最大數位教材供應商。近年來不斷針對教學建立標準化的教學流程,以專業的教學/教材為導向,提供講師展現教學的舞台。 The Job: 1. 運用巨匠研發部提供的專業教材,內容主題多元,課前備課方向明確 2. 進行線上韓語課程教學 (每堂課50分鐘) 3. 觀察學員表現,撰寫學習報告,確保學員跟上課程腳步 4. 授課時間:平日19:00~24:00/週末10:00~12:00為主 The Candidate: 1. 能夠鼓勵學員學習開口說韓語 2. 喜歡與他人對話互動、熱愛分享、具教學熱忱 3. 熟悉電腦基本操作並具安靜的教學環境 It‘s a plus: 1. 具韓國求學/工作經驗 2. 一年以上韓語相關教學經驗 3. 韓語教學認證 (韓語教師養成等)其他外國語文學類TOPIK高級

應徵人數|1-5 人

2024/03/26