1. 辦理客人住宿登記/退房作業。 2. 顧客諮詢服務。 3. 帳務稽核。 4. 能獨立作業者。 5. 其他津貼、獎金另計。

1.辦理住房退房接待事務。 2.須有飯店櫃檯主管經驗 3.細心有耐心處理帳務及庶務工作稽核。 4.具客訴處理能力，抗壓性高。 5.反應敏捷能有技巧應變突發狀況。 6.具服務熱忱，協助滿足客人需求或提供替代方案。 7.具基本英語溝通能力、或日、韓語溝通能力。 8.熟悉Opera 系統佳。 9.人員調度及教育訓練。 10.需輪三班：0700-1530 / 1430-2300 / 23:00-07:30(另有大夜津貼)。

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. • Attend to all feedbacks/comments from guest and transmit them to the departments concerned and ensure that corrective actions are taken immediately. • Ensure full knowledge and understand of LQE is delivered to the gussets at all times. • Check group room allocation, and other special request for groups. • Read through arrival report and see to all guests’ requests and needs according to MOHG established service by guest categories standards. • Supervise and conduct on the job training to all new officers. • Manage room control, monitor availability and efficient release of rooms for arrival guests • To perform any other reasonable duties as required by the Duty Manager.

1. 辦理客人住宿登記/退房作業。 2. 顧客諮詢服務。 3. 帳務稽核。 4. 能獨立作業者。 5. 其他津貼、獎金另計。

1. 辦理訂房、入住及退房等手續。 2. 處理帳務相關問題。 3. 諮詢服務。 4. 其他主管交辦事項。 5. 本職務需輪三班，輪值大夜班另加發津貼。

1.Responsible for the operation and administration of all front office departments. 2.Assist guests check-ins, verifying guest identity, form of payment, assigning room, and activation/issuing room key. 3.Compile and review daily reports/logs/contingency lists. ***Ability to communicate in English and Japanese/Korean are a plus.

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. • To provide a courteous and professional service following at all times. • Ensure full knowledge and understand of LQE is delivered to the gussets at all times. • To maintain good working relationships with your own colleagues, and all other departments. • To have a complete understanding of and adhere to the hotel‘s policy relating to fire, hygiene health and safety • To maintain a high standard of personal appearance and hygiene at all times.

1. Completes the registration process by inputting and retrieving information from a computer system , confirming pertinent information including number of guests and room rate . Makes appropriate selection of rooms based on guest needs . Codes electronic keys . Non –verbally confirms the room number and rate . Promotes and administers Hilton Marketing programs such as Hilton Honors , for arriving guests . Ensures guests knows location of room , containing room keys , tokens of our appreciation ,gifts , etc ,to guest . 根據預訂優質快速的為客人辦理入住手續，確認相關資訊，如:房價，人數等，依客人喜好予以排房。向客人介紹酒店各種宣傳促銷活動及推銷Hilton榮譽客會給非會員，吸引新會員的加入。指引去房間的方向並解釋房卡的使用方法，向客人分發禮物等。 2. Ensures rooms and services are correctly accounted for within guest statement Properly accounts for service provided by the hotel . Assists guests with check out payments or charges . Accepts and records vouchers , credit, traveler’s checks , and other forms of payment , converts foreign currency at current posted rates . 確保入住期間的各項需求能有效滿足，幫助客人辦理外幣兌換及結帳手續。接收現金，信用卡，旅行支票，公司或協力廠商付費等付款方式。 3. Greets customers immediately with a friendly and sincere welcome . Uses a positive and clear speaking voice , listens to understands requests , responds with appropriate action and provide accurate information such on outlet hours , special VIP programs , events , etc . 熱情友好的問候客人，對客人的合理需求予以積極恰當的回應。準確提供各種資訊如：酒店營業場所的營業時間及VIP促銷計畫等。 4. Receives special requests from guests , and responds appropriately or forwards requests to appropriate team members for decisions and actions. 對自己許可權範圍內不能予以解決的問題和需求，及時回饋給相應部門和人員予以解決。

1.Responsible for the operation and administration of all front office departments 2.Assist guests check-ins, verifying guest identity, form of payment, assigning room, and activation/issuing room key. 3.Compile and review daily reports/logs/contingency lists.

1.辦理住房退房接待事務。 2.細心有耐心處理帳務及庶務工作稽核，具飯店工作經驗尤佳。 3.反應敏捷能有技巧應變突發狀況。 4.具服務熱忱，協助滿足客人需求或提供替代方案。 5.具基本英語溝通能力、熟悉Opera 系統優先錄用。 6.會日文佳。 7.本職務需輪三班，輪值大夜班另加發津貼。

1.Opera結帳系統操作 2.櫃檯行政工作 3.完成主管交辦事項 4.維護櫃檯環境清潔 5.需能配合現場輪排休 6.親切具有服務熱忱 上班時段: 早班時段: AM 6:00~PM14:30 中班時段: AM 10:00~PM18:30 晚班時段: PM14:30~PM23:00

Front Desk Agent is responsible for the delivery of services to guests within front office areas in a friendly and courteous manner. Performs efficiently, courteously and professionally. Maintains a high standard of service and hospitality at all times. Provides the service of foreign currency exchange.

1.辦理住房退房接待事務。 2.細心有耐心處理帳務及庶務工作稽核，具飯店工作經驗尤佳。 3.反應敏捷能有技巧應變突發狀況。 4.具服務熱忱，協助滿足客人需求或提供替代方案。 5.具基本英語溝通能力、熟悉Opera 系統優先錄用。 6.會日文佳。 7.大夜班時間：23:00-07:30，另有大夜津貼。

- 三年以上飯店客務服務相關經驗 - 具電腦文書操作技巧可配合輪班。 - 處理客戶入住及退房相關業務並提供優質接待服務。 - 推廣現場客房或套裝行程加價銷售。 - 熟悉系統PMS-Opera。 - 具良好之溝通協調並能與客人良好互動關係。 - 熟悉台南旅遊相關知識。 - 具責任心，有團隊管理經驗。

御盟集團秉持「以藝術為基，行生活之真」的初心，集結旗下多角化事業之實力，以嚴謹的建築工藝、頂級奢華酒店的無憂住藝，四季韻律渲染味蕾的療癒食藝，以及藝術感知生活的心藝，歷時五年擘劃打造集大成之作，全台最高規格的酒店式公寓「御盟國際驛館」。⁣ ⁣⁣ ▎御盟國際驛館・品味藝術旅居 ▎⁣ ⏤ 認真生活，就該揮灑任性。⁣ 居住在驛館的品味生活，提供您齊全的的傢俱電器、休閒設施，以及無憂的無垢生活、秘書幫手、維安保全，一站式全滿足的「時尚智者的生活式」。⁣ ⁣ 工作職務內容說明: 1. 服務住戶遷入、遷出及帳務相關作業 2. 提供住戶禮車、交通、旅遊、生活等相關諮詢及預訂服務 3. 接待看房服務、住戶關係維護 4. 總機電話接聽、轉接 5. 郵務收發、進階電腦文書作業 6. 會議活動場地、設備佈置 7. 環境整潔維護 8. 執行主管交辦事項 9.此職務需持有汽車駕照為佳。JLPTN1,TOEIC多益 (Green470-725分)普通小型車,普通重機車普通重機車

Assisting with visitor registration, badge exchange, and guidance, as well as providing hospitality. Broadcasting important messages to all company personnel. Answering and screening incoming calls. Providing or responding to inquiries about the company from the public. Handling incoming and outgoing company mail and sorting it. Managing lost and found services.

1.處理房間安排事宜，如：訂房、排房、進房、退房等。 2.協助處理顧客抱怨 3.提供當地旅遊諮詢 另有英/日語 語言津貼加給 #無相關工作經驗者,起薪30,000元。 #有相關工作經驗者,依實際工作年資來核給薪資,主任級以上薪資須面議。 #大夜班有夜班津貼加給。輕型機車,普通小型車,普通重機車

 負責值班期間前臺區域的運作效率，並為相關區域提供服務。  負責辦理入住、退房和換房手續，確保將所有資料完整地輸入酒店電腦系統。  處理客人的投訴、查詢、要求。如有個人無法處理的問題，應立即向上級報告。  熟知酒店的信用政策，全面了解酒店的各種標準。  隨時以友善和樂於協助的態度歡迎客人，始終保持舉止、儀表和態度符合部門示範性標準。觀光休閒學類,餐旅服務學類,運動休閒及休閒管理學類

- 具電腦文書操作技巧可配合輪班。 - 處理客戶Check-in及退房相關業務並提供優質接待服務 (PMS:Opera) - 具良好之溝通協調並能與客人良好互動關係。 - 熟悉台南旅遊相關知識。 - 有五星級飯店工作經驗者優。

訪客來訪時協助登記,換證與引導並招待 向全公司人員廣播告知重要訊息 接應電話並篩選來電 提供或回應民眾有關公司的相關資訊 處理公司信件的收發與分類 失物招領