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    • 業務儲備幹部

      台北市南港區|月薪 30,000元 以上
      月薪 30,000元 以上|經驗不拘|專科以上

      銷售網路語音(IP),數據及影像等整合系統產品,個人需積極學習能力及英文能力佳


      要求條件
      • MCSE,CCNA,CCDA 專業憑證
      展開收合
      2019-10-14
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    • 儲備經理-Magic Touch 点爭鮮-北區

      台北市南港區|月薪 38,000~42,000元
      月薪 38,000~42,000元|5年工作經驗以上|專科以上畢業

      1.協助區域經營管理及發展  

      2.具服務流程管理及改善能力  

      3.具備良好溝通能力  

      4.執行能力佳  

      5.具財務報表分析能力  

      6.人員招募、管理、教育、督導、調配、各項績效考核  

      7.商圈分析及評估

      展開收合
      2019-10-13
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    • 線上客服主管-南港-夜班

      台北市南港區|月薪 35,000~40,000元
      月薪 35,000~40,000元|經驗不拘|學歷不拘

      管理客服團隊完成客戶要求,提升部門運作效能,培訓客服人員 

      1.確保客服 KPI 成客戶要求,續改善運作流程、提升運作效率。 

      2.人員培育訓練、輔導激勵、生涯引導等。 

      3.重大客訴處理、前端案件處理協助與要求。 

      4.客戶關係維護及客戶要求管理。 

      5.公司文化引導與落實。

      展開收合
      2019-10-13
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    • *外商消費性產品* Member Services Supervisor - 訂購部主管 - 客服部主管 -105SL

      台北市南港區|面議(經常性薪資4萬含以上)
      面議(經常性薪資4萬含以上)|5年工作經驗以上|大學以上

      POSITION SUMMARY STATEMENT: 

      Lead the Walk-In team of Member Service to provide the best service including order management, customer services and regular walk-in promotions. Ensure superior order processing and related service is provided to our distributors along with a smooth overall operation 

       

      The incumbent will be the first contact point for the Order Center in member’s queries and order management. Assist the development of MS staff via onsite training / coaching 

       

      DETAILED RESPONSIBILITIES/DUTIES: 

      1. Good understanding on Marketing Plan, Member Rules of Conduct., internal policy and procedures. 

      2. Monitor and manage daily order related operational issues, ensure the department is providing excellent customer service practice. Papers are processed according to the properly stated procedures. 

      3. Closely monitor all fund flowing within the department to ensure that they are handled properly, as review with the Finance Department is expected from time to time 

      4. Able to execute an effective manpower arrangement in which the productivity of each subordinates is in optimum level. Assist staff in operation when necessary and be a player at the same time. 

      5. Execute effective 2-ways communications between the Supervisor and the Members Services Representatives to update Company policies and work procedures, also to share experience and information for constant reviews, and to conduct brainstorming session on various issues. 

      6. Able to arrange manpower properly on all the ad hoc situation and ensure both orders services are well covered in Members Service Dept. 

      7. Ensure all related activities (including various Company’s functions) as directed by upper management is completed effectively and efficiently. 

      8.Initiate ideas to attract members to come to the Sales Centers and place orders. 

      9. To be a central point within the Order Center by demonstrating excellent interpersonal and communication skills to help the building of team moral and efficiency on an ongoing basis. This will be demonstrated through the maintenance of interaction between staffs and encourage staffs’ involvement in brainstorming / discussion sessions. 

      10. To be the first point of escalation for member’s complaints and to handle them effectively, courteously, and escalating to MS Manager when necessary. 

       

       

      SUPERVISORY RESPONSIBILITIES: 

      Directly supervising Order Team and to be the deputy of DS Assistant Manager in the absence of the Assistant Manager. Coordinate daily management issues, such as daily operation and arrange the best manpower allocation.

      展開收合
      2019-10-14
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    • 知名電子支付公司 客服主管

      台北市南港區|面議(經常性薪資4萬含以上)
      面議(經常性薪資4萬含以上)|經驗不拘|專科以上

      1. 負責班別人力調派、教育訓練、排班等管理 

      2. 客服團隊KPI達成,並提供指導、回饋、諮詢  

      3. 客訴案件處理與輔導 

      4. 主管臨時交辦事項 

      5. 公司活動和政策支援

      展開收合
      2019-10-09
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