*協助業務人員文件表單處理及相關測試流程申請 *測試樣品整理，測試案件協調溝通

*協助進行測試案件分件 *接聽客戶的查件來電，樣品拍照建檔

樣品 / 報價 / 開案 / 一般案件 / IA案件處理等, 國內外客戶聯繫及客戶服務輕型機車輕型機車

1. 負責統整產品驗證所需資料 2. 客戶關係維護 3. 整合集團內、外部資源 4. 跨部門溝通合作, 以確保客戶交期 5. 定期更新案件進度與回報緊急狀況 6. 其他主管交辦事項 ※薪資依能力經驗調整

1. 接聽客服電話並解決客戶問題。 2. 協助處理客戶訂單等相關事宜。 3. 協助聯繫廠商。 4. 協助主管處理相關事項。

1. 國內或國際認證報告製作 (多國發證, 包含日本) 2. 聯繫客戶認證相關事宜 3. 客戶問題諮詢與回覆 4. 客戶申請文件彙整及跟催 5. 報告整理與送件 6. 其他交辦事項 ＜Job Function＞ Performs basic projects to achieve stated objectives. Projects may include cost studies, assessments of operations, and reviews of organization structures. Assists in the planning of projects. May assist with program management. ＜Job Responsibilities＞ • Serves as a project lead for basic test programs as assigned. Coordinates laboratory activities and instructions to lab staff, scheduling testing and reviewing lab work to keep project completion dates. • Studies and understands test standards, testing technology, regulations, and certifications for scope of responsibility with support from line manager/SME. • Assists team members with performing basic test procedures as trained and requested. • Supports the team in managing communication of project status to customers. Understands the customers and their needs that have been assigned. • May assist the sales team to determine project specifications (e.g. Cost/Time and Sample requirements) as trained and requested. • Integrates continuous improvement techniques specifically to the project process and document management. • Travel may be possible to client sites or other UL locations to support customer testing, attendance at an industry related event, and other. • Performs other duties as directed.商業及管理學門,經濟社會及心理學門,英美語文學類

*協助新客戶服務與諮詢 *協助業務與CS處理客戶測試報價單 *支援行銷參展及研討會議 *查察客戶申請書之完整性，與款項入帳查詢

1. 接聽客服電話並解決客戶問題。 2. 協助處理客戶訂單等相關事宜。 3. 協助聯繫廠商。 4. 協助主管處理相關事項。

*負責玩具/雜貨樣品檢驗測試項目確認，負責回覆聯絡客戶相關事宜及報價，樣品進件處理 *與實驗室溝通測試事項 *測試案件的開案、進度掌控、相關事項溝通聯絡、處理客訴

協助公司產品推廣 電話或信件回覆客戶問題 負責部門相關文件之整理，建檔以及追蹤 依顧客需求做報價 熟悉欲銷售之產品、公司規章作業流程 顧客連絡資料整理 客戶訂單包裝出貨會計學類,一般商業學類,普通綜合學類

1. 建立專案及統整產品驗證所需事項 2. 維繫核心客戶關係 3. 跨部門整合集團內外資源, 以確保客戶交期 4. 定期更新案件進度與回報緊急狀況 5. 降低專案內容改變而產生的風險(包括交期排程與預算) ※薪資依能力經驗調整

*整理食品檢驗樣品, 檢驗開件, 資料建檔 *與客戶及實驗室溝通確認測試細節 *定期出具客戶需要的報表 ※學經歷豐富超出此職務需求者，經面談後視情況可面議※ ※薪資依能力經驗調整※

1. 執行認證核發行政作業 ◆ 依照SOP審核文件是否符合發證規則 ◆ 操作系統 (全英文介面)，並完成發證流程 ◆ 客戶問題諮詢與回覆 2. 執行市場抽測專案 ◆ 依照SOP執行市場抽測專案 ◆ 進行跨部門溝通與合作 ◆ 客戶問題諮詢與回覆 3. 其他交辦事項商業及管理學門,經濟社會及心理學門,英美語文學類

1. 國內或國際認證報告製作 (多國認證, 包含西語系國家) 2. 聯繫客戶認證相關事宜 3. 客戶問題諮詢與回覆 4. 客戶申請文件彙整及跟催 5. 報告整理與送件 6. 其他交辦事項 ＜Job Function＞ Performs basic projects to achieve stated objectives. Projects may include cost studies, assessments of operations, and reviews of organization structures. Assists in the planning of projects. May assist with program management. ＜Job Responsibilities＞ • Serves as a project lead for basic test programs as assigned. Coordinates laboratory activities and instructions to lab staff, scheduling testing and reviewing lab work to keep project completion dates. • Studies and understands test standards, testing technology, regulations, and certifications for scope of responsibility with support from line manager/SME. • Assists team members with performing basic test procedures as trained and requested. • Supports the team in managing communication of project status to customers. Understands the customers and their needs that have been assigned. • May assist the sales team to determine project specifications (e.g. Cost/Time and Sample requirements) as trained and requested. • Integrates continuous improvement techniques specifically to the project process and document management. • Travel may be possible to client sites or other UL locations to support customer testing, attendance at an industry related event, and other. • Performs other duties as directed.商業及管理學門,經濟社會及心理學門,英美語文學類

*電子產品RoHS化學禁制物質檢驗測試安排 *答覆客戶詢問與報價, 與客戶聯絡樣品進件事項, 實驗室測試事項溝通 *key account專案進度掌控，與國外分公司聯繫並回報

【Job Responsibilities】 1. 操作業務相關系統 (Oracle, Salesforce 等系統) 2. 提供客戶服務與諮詢，製作報價單 3. 協助外勤業務，提供業務相關資訊 4. 管理案件進度 5. 製作業務報表 6. 其他交辦事項 【Job Function】 Works autonomously, take broad perspective to problems, and support UL’s sales professionals in all administrative processes, including quote generation, order processing and booking, post-sales customer service support and anywhere else administrative assistance is required. • Uses knowledge and relationships from guiding post-sales implementation of TIC products / services to inform planning for expansion opportunities • Coordinates post-sale activities to ensure customers are meeting TIC certification requirements and product or service adoption timelines • Serves as a single point of contact for post-sales services and ongoing relationship support for assigned customer contacts • Builds trust, transparency, and loyalty with customer contacts; gauges customers’ levels of engagement with UL and directs feedback internally when appropriate • Connects customer personnel to relevant UL personnel (account managers, Technical Sales Representatives (TSRs)/ Technical Inside Sales Representatives (TISRs), delivery teams and engineers etc.) when applicable • Takes ownership of a variety of product, investment, and technical issues and ensure complete resolution from the customer’s perspective • With guidance, supports implementation and fulfilment teams to deliver solution to customer post-sale • Collaborates with internal resources until an issue is resolved and communicated to customer • Provides input to account manager, TSR/TISR (where appropriate) about deep understanding of customer needs, where applicable • Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices. • Performs other duties as directed.語文及人文學門,經濟社會及心理學門,商業及管理學門

1.公司文件檔案的建立及管理 2.維護辦公室環境與設備之整潔 (視各公司規定) 3.協助行政人員處理主管所交辦的其他事項 4.資料處理、影像掃描及目錄建檔 5.書信撰寫 6.顧客連絡資料整理輕型機車,普通小型車

負責內勤文書行政工作(訂單、開案、樣品、發票、簽單、文件處理)TOEFL,TOEIC Bridge

1.稽核員行程安排、調度 2.文件彙整、跟催、輸入及管理 3.製作統計報表 4.主管交辦事項

收件、協助客戶下試件、試件試驗前置作業