59

1. 產品問題彙整,找尋產品問題的對策 2. 分析問題資料,回覆客戶及撰寫報告 3. RMA維修障礙處理流程管控 4. 突發狀況的緊急應變處理 5. 解決客戶品質暨業務支援案件 6. 主管交辦事項電機工程學類,電子工程學類,資訊工程學類輕型機車,普通小型車

應徵人數|1-5 人

2024/03/29

1. Be able to identify the root cause of technical issue, find out the solution in the timely manner and discuss it w/ other team members. 2. Study the latest technology and share the knowledge w/ other team members. 3. In-depth knowledge of X86 architecture booting process and know how to debug system at premilinary boot stage.資訊工程學類,電機工程學類,電子工程學類

應徵人數|1-5 人

2024/03/29

Summary: Supermicro is looking for stellar engineers to join our command center team. In this role, you will serve as the first point of contact, utilize your technical knowledge and help address inquiries via phone, e-mail, web portal on our products, solutions, and services. You will also partner with cross-functional engineering teams to understand the latest technology, and translate the technical specifications to common language for the clients. This role will be based in the headquarters located in Taoyuan, Taiwan. Duties and Responsibilities: - Serve as first point of contact and address to customer’s inquiries and questions regarding to Supermicro products, solutions, and services - Act as pre and post sales liaison between field and cross-functional product management teams - Identify, document, and resolve customer issues; escalate critical customer’s questions and issues to the correspondent team and management - Assisting clients to perform basic troubleshooting via phone, e-mail, or web portal - Provide inputs to designing team on customer’s feedback on new products improvement - Provide technical support over the phone/or web to customers on hardware and software issues - Drive customer satisfaction through service excellence - Ability to work two shift rotation (08:20~17:30; 12:00~21:00) Duties - Serve as first point of contact and address to customer’s inquiries and questions regarding to Supermicro products, solutions, and services - Act as pre and post sales liaison between field and cross-functional product management teams - Identify, document, and resolve customer issues; escalate critical customer’s questions and issues to the correspondent team and management - Assisting clients to perform basic troubleshooting via phone, e-mail, or web portal - Provide inputs to designing team on customer’s feedback on new products improvement - Provide technical support over the phone/or web to customers on hardware and software issues - Drive customer satisfaction through service excellence工程學門,數學統計學門,電算機學門

應徵人數|1-5 人

2024/03/29

Summary: Super Micro Computer is urgently seeking a FAE who is responsible for technical sale activities in new and existing opportunities. Individual contributor will work closely with Sale, FAE lead, and Extended Team to ensure overall technical design proposal, and hand-on/break-fix services on meeting customers’ requirements. FAE will have in-depth, hands-on experience with Supermicro Server/ Storage/ Embedded/ IOT/ Gaming, and Switching Products/ Solutions. Competitors’ Products and Services, with the ability to present and demonstrate those solutions to Customers and Partners. FAEs are critical part of Pre and Post Sale Cycle, and must be capable of displaying in-depth technical knowledge of Supermicro/ Competitive products and solutions. Essential Duties and Responsibilitie: • As an FAE Support partners to build Server/Storage business • Create new business and grow existing business by working closely with customers. • Technical Pre and Post Sales support on x86 Products and Solutions • Help/Own RFP/RFQ for related accounts and support Sales in design wins • Hands-on experience in providing break-fix services. • Work with OEM, ISV partners as well with internal PM and Engineering teams to bring solutions to market • Extensive Technical knowledge of x86 Architectures – Processors (Intel and AMD), Chipsets, Motherboards, and Systems工程學門,數學統計學門,電算機學門

應徵人數|1-5 人

2024/03/29

業務範圍中部地區 負責開發聯絡新舊公民營客戶及說明新產品及客情維繫普通小型車普通小型車

應徵人數|1-5 人

2024/03/29

.Promptly support the issue‘s duplication and clarification reported by production and teamwork with related RD and Lab to find out the root cause. •Support system evaluation during New Product Introduction (NPI), POC and tradeshow. •Support the phase in of the customized hardware testing and OS installation requested by enterprise customers. •Troubleshooting Hardware/Firmware problems reported by customers . •Write debug program by using shell script to figure out the hardware issues電機工程學類,電子工程學類,資訊工程學類

應徵人數|1-5 人

2024/03/29

業務範圍基北桃地區 負責開發聯絡新舊民營客戶及說明新產品 具有獨立運作能力, 自我管理者佳

應徵人數|1-5 人

2024/03/29

本公司為hp黃金經銷商 專業經營各款印表機 影印機 買賣及租賃業務 Server & 耗材及週邊產品 誠徵業務專員. 熟悉中信局業務佳

應徵人數|1-5 人

2024/03/29

銷售代理產品及各類軟硬體解決方案. 協助客戶提升產業競爭力,共創雙贏. 客戶關係維繫管理及售後服務.普通小型車,普通重機車

應徵人數|1-5 人

2024/03/29

規劃整合代理產品及解決方案. 銷售代理產品及各類軟硬體解決方案. 客戶關係維繫管理及售後服務.協助客戶提升產業競爭力,共創雙贏.普通小型車,普通重機車

應徵人數|1-5 人

2024/03/29

• Continually develop knowledge base of current and new products • Create and maintain automation framework and cases in terms of internal validation and competitor solution analysis • Build up and maintain knowledge base for customer issue clarification and solution • Collaborate with product team for new features and quality improvement of remote management solution • Provide service to resolve customer concerns and issues • Duplicate customer issues if needed電機工程學類,電子工程學類,資訊工程學類

應徵人數|1-5 人

2024/03/29

1.產品報價,出貨,維修客服。 2.對客戶的(筆記型電腦、桌上型電腦、3C 商品)售後簡易維修、報修處理。 3.接聽客服電話,回應並處理產品問題。 4.電腦、3C 商品出貨前組裝、包裝... 等事宜。 5.網購物流商品的包裝、寄貨... 等事宜。 6.機動性支援門市的交機、調貨... 等事宜。 7.機動性支援各部門工作事宜。輕型機車,普通重機車

應徵人數|1-5 人

2024/03/29

1.) Work directly with customers to resolve technical issues including motherboard, server systems, PC systems, and computer peripherals on the phone, by emails, or go onsite. 2.) Identify technical issues and resolve computer hardware & software problems 3.) Establish and maintain lines of communication with sales team to discuss services and technical issues 4.) Provide service to effectively resolve customer concerns and issues 5.) Travel with sales to customer sites to provide product presentation, troubleshooting, and support 6.) Continually develop knowledge base of current and new products 7.) Acts as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers. 8.) Engages closely with product management teams to bring product to life with optimized system configuration support.電機工程學類,電子工程學類

應徵人數|1-5 人

2024/03/29

1. 負責維繫現有國外客戶。 2. 負責開拓海外市場,新客戶開發。 3. 能獨立作業,並能配合公司出差。 4 具連接器銷售經驗尤佳。普通小型車

應徵人數|1-5 人

2024/03/29

1. 產品問題彙整與分析 2. 複製客戶反應的產品不良問題 3. 找尋產品問題的對策 4. 彙整問題分析資料,回覆客戶及撰寫報告 5. RMA維修服務管理 6. 執行主管交辦事項.電機工程學類,電子工程學類,工業工程學類輕型機車,普通小型車

應徵人數|1-5 人

2024/03/29

Summary: In this job position , To knows the Rack system design concepts and solutions. Skills required have troubleshooting and can identify distinguish issues relate to hardware , firmware , software or driver. Account management experience and ability , Good communication and coordinate interpersonal and well schedule control are also required. Essential Duties and Responsibilities: 1. Co-work with Sales , FAE , System PM to provide the Rack system solutions design. 2. Support Sales Team and promote Rack system solutions business development. 3. Provide more and best service and on site support service in Taiwan / Asia areas. 4. Support mass production team in Rack system integration skill. 5. Support mass production team in R Burn process and Troubleshooting.工程學門,數學統計學門,電算機學門

應徵人數|1-5 人

2024/03/29

1. 客戶專案暨產品售後相關技術問題支援協助。 2. 與內部技術支援/品質團隊合作,串聯業務與相關部門溝通。 3. 協助品質專項活動推進執行。 4. 機動型事務以優化客戶滿意度的各類績效。 5. 其他執行主管交辦事項。商業及管理學門,資訊工程學類,電機工程學類輕型機車,普通小型車

應徵人數|1-5 人

2024/03/29

1.) Work directly with customers to resolve technical issues including motherboard, server systems, PC systems, and computer peripherals on the phone, by emails, or go onsite. 2.) Identify technical issues and resolve computer hardware & software problems 3.) Establish and maintain lines of communication with sales team to discuss services and technical issues 4.) Provide service to effectively resolve customer concerns and issues 5.) Travel with sales to customer sites to provide product presentation, troubleshooting, and support 6.) Continually develop knowledge base of current and new products 7.) Acts as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers. 8.) Engages closely with product management teams to bring product to life with optimized system configuration support.電機工程學類,電子工程學類

應徵人數|1-5 人

2024/03/29

1. 分析/驗證/解決客戶所反應之問題 2. 回覆產品相關之技術諮詢與服務客戶 3. 歸納客戶問題並撰寫技術支援文件以及更新維護 4. 協助部門主管交派事項 5. 對產品技術有意學習者電機工程學類,電子工程學類,資訊工程學類輕型機車,普通小型車

應徵人數|1-5 人

2024/03/29

1. 願接受公司長期完整專業培訓,負責辦公室數位自動化商品設備之維修及銷售服 務(數位影印機、傳真機、打卡鐘、收銀機、印表機、多功能事務機等週邊商品)。 2. 直經銷客戶維繫管理,創造客戶的產值。 3. 協助客戶解決產品使用問題,創造商機=業績。 4. 傳達及說明公司業務相關之重大訊息及活動。電機工程學類,機械工程學類,電子工程學類普通小型車,普通重機車普通重機車

應徵人數|1-5 人

2024/03/28