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    • WELCOME AMBASSADOR, ENTERTAINMENT SERVICES

      越南|月薪 45,000~60,000元
      月薪 45,000~60,000元|經驗不拘|學歷不拘

      Main Purpose of the Job- 

       

      Reports to Manager, Entertainment Services.  

      Meet, greet and assist guests, ensure guests have a memorable vacation experience in HOIANA property. Participate in entertainment performances, promotions and events.  

       

      Key Duties and Responsibilities- 

       

      ● Meet and greet guests upon arrival; create strong guest relationships with incredible first experience at our property; 

       

      ●Assist guests and provide exceptional service which heightens the overall guest experience. Always thank guests for visiting us; 

       

      ●Hand out leaflets, inform guests of property amenities, services, hours of operation and areas of interest and activities; be the source of knowledge in all aspects of the property; 

       

      ●Resolve queries from guests and direct them as appropriate. Contact appropriate individual or department (e.g., Engineering, Reception, Housekeeping) as necessary; 

       

      ●Exhibit great patience and refer any complaints in a courteous manner to the designated manager of the day; 

       

      ●Report any feedback, incidents, accidents, injuries and unsafe work conditions; 

       

      ●Develop and maintain positive working relationships with others, support team to reach common goals; 

       

      ●Conduct guests’ questionnaire and property tour (whenever applicable); 

       

      ●Assist Managers, Entertainment & Events in planning, execution and participation of entertainment programs, promotions and events;  

       

      ●Adhere to the Company policies and procedures and comply with the Code of Conduct; 

       

      ●Remain well-mannered and well-groomed as per Department and Company standards; 

       

      ●Follow health and safety standards and strive for constant improvement to avoid health and injury hazards; 

       

      ●Participate in the Company recycling program and follow a strict discipline to reduce, re-use and recycle wherever possible; 

       

      ●Perform any other duties as required.

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      2019-10-12
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