(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類信託業業務人員信託業務專業測驗,金融市場常識與職業道德,衍生性金融商品銷售人員

Business Function As a leader in treasury operations, DBS extends a broad range of capabilities in foreign exchange and derivatives, money market and securities trading, to corporations and financial institutions. DBS trades in a comprehensive product range, including foreign exchange, as well as interest rates and derivatives. Treasury & Markets (T&M) provides total solutions to serve DBS clients‘ hedging and investment needs with a regional emphasis. We have a strong record in providing innovative wealth management solutions to our individual investors. We are a leader in SGD and regional products with an excellent, customer-driven research capability and with cutting-edge risk management technology and systems. Responsibilities: - Collaborate with sales teams and clients to understand their needs and objectives for financial transactions. - Design and create customized financial structures that align with client requirements, considering factors such as risk appetite, cost-effectiveness, and legal compliance. - Conduct thorough quantitative and qualitative analyses to evaluate the feasibility and profitability of proposed structures. - Collaborate with legal and compliance teams to ensure structures adhere to regulatory guidelines and mitigate legal risks and prepare English & Chinese term-sheet. - Monitor and assess the performance of structured transactions, providing recommendations for adjustments or refinements as needed. - Stay updated on industry developments, emerging trends, and regulatory changes that may impact structured finance activities. - Contribute to the development and enhancement of structuring methodologies, tools, and processes to improve efficiency and accuracy.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

＜ 注意事項 ＞ 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站，註冊帳號密碼後，點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案，增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求，提供全方位的理財規劃建議，確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作，提供客戶專業、客製化的服務體驗，滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

• 即日起至2024年4月17日（三）止，點選下方連結投遞你的履歷。 【https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=24000012&tz=GMT％2B08％3A00&tzname=Asia％2FTaipei】 • 名額有限，請儘早申請！ • 報到日期：2024年7月1日（一）報到 星展消金服務新秀招募計畫 DBS with you - CBG Service Ambassador Programme 計畫說明： 星展躍升為台灣資產規模最大的外資銀行，在貸款、存款、信用卡和投資方面將在外資銀行市場中擁有明顯的市場領導地位。 現在，我們已網羅住市場上最頂尖的外商金融人才；未來，我們邀請具備潛力且嚮往金融外商銀行的你加入，將我們專業知識技能透過模組化的訓練，培養你成為下一位星展銀行的明日之星！ 計畫特色： ★擁抱年輕世代人才，畢業加入外商銀行不是夢 ★一周全方位新人訓練，讓你快速了解外銀全貌 ★基礎職位建立紮實基礎，未來發展彈性無限大 ★職涯發展速度由你定，最快1.5年可輪調發展 此計畫以拔擢潛力無限的年輕世代人才為目標，讓你加入外商不再是高門檻，畢業即加入星展，不需先到其他地方歷練。 從第一線櫃員等職位建立基礎，給予兼具廣度與深度的紮實培訓，培養你成為全方位的銀行員，讓你前進外商的夢想立即實現！ 我們在培訓期間，提供五大暖心考證培訓，每位同仁將有專屬Buddy，讓你在入職初期不迷茫，更能協助你建立專業職能與拓展職涯生活。 此外，星展也提供多元輪調且長期職涯發展機會，讓你在不同階段，職涯成就，星展隨行！一般商業學類,經濟學類,語文及人文學門初階外匯人員,金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

Job Description 1. Support sales head/team lead for business planning/strategy execution to achieve the sales revenue target; selective clients coverage 2. Overseeing various projects/sales initiatives aimed at improving Sales team work flow efficiency in the fast pace environment 3. Collaborate with cross-functional teams, stakeholders and bridge the communication of various Sales team projects and initiatives, including IBG & CBG MtJ, data & digital initiatives, business planning and analysis, etc.一般商業學類

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

1. 透過銀行及個人資源, 協助銀行開發新的潛在優質客戶。 2. 提供完整的教育訓練並透過團隊協作，快速學習熟悉銀行相關業務。 3.依據客戶的銀行需求，提供銀行帳戶權益、交易便利性、理財產品知識等方式，協助新開發客戶與銀行建立長期穩定往來關係。 4.透過緊密的團隊合作，提供客戶專業、客製化的服務體驗，滿足其所有銀行相關的需求。 ＜ 注意事項 ＞ 請至DBS官方網站，註冊帳號密碼後，點選「線上應徵」進行第二階段申請 豐盛理財開發專員-Treasures Acquisition Officer https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=230000KO&lang=zh_TW商業及管理學門信託業業務人員信託業務專業測驗,金融市場常識與職業道德

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

Job Description Corporate Banking provides corporate and asset management customers with a full range of commercial banking products and services, including cash management services, liquidity management, trade finance, working capital finance, term/revolving loans as well as corporate wealth product includes UT, bond, SIP, SN, DCI and T&M(FX, derivatives) products. Responsibilities • Solicit and develop new relationships. • Customer relationship management to spot new business opportunities, understand customers‘ requirements, structure deal and proper evaluation of risks to achieve a balance stance for the customer and bank. • Understand customer needs and develop plans to address them. • Forward upselling and cross-selling opportunities to the sales team. • Corp. wealth and T&M revenue, more diverse products knowledge and revenue generation abilities aside from Corp. loan. • Proactive management, supervision and monitoring of an existing pool of accounts to achieve optimum utilization rate and profitability as well as timely submission of account review. • Evaluate the credit-worthiness of customers and recommends appropriate proposal taking into account the Bank‘s objectives, customer‘s requirement and overall market conditions and industry trends • Ensure timely submission of RFP (Request for proposal), pitches, meeting deal execution timelines, preparation for credit memos and supervision reports • Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions • Underwrite report by proper identifying of significant risks and mitigating factors. • Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action including elevation to senior bankers and credit • Ensure compliance of mandatory banking processes. • Perform KYC and conduct customer due diligence. • Resolve customer complaints quickly and effectively • Liaise with Corporate Banking various department (such as Credit & Credit Control, T&M, Operations and other Product Groups) to achieve a smooth workflow in the processing of customer‘s request.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

【About DBS】 星展銀行總部位於新加坡，是全亞洲最大的金融集團之一，2023 年併購台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利，非常希望邀請您加入我們的行列! 【工作內容介紹】 • 台幣外幣匯款交易作業及帳務處理 • 客戶之交易資料登打 • 網銀交易處理及台外幣託收票據影像登打 • 票據作業處理初階外匯人員,外匯人員,外匯交易專業能力測驗

歡迎對外商銀行有興趣，認真負責和細心的夥伴，將有完整培訓，新鮮人友善！ - 客戶開戶基本資料建檔作業 - 客戶帳戶相關各項申請資料建檔作業 - 數位存款帳戶審件作業 - 數位存款金融卡/密碼函製發作業 - 對帳單退件控管 客戶申請查詢 - CBG 全行帳戶相關公文處理 - 信用卡進件鍵機審件 - 房貸申請進件鍵機作業

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

【About DBS】 星展銀行總部位於新加坡，是亞洲最大的金融集團之一。 2023 年購入台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利。 目前我們正在召集一群優秀的 Taiwan Tech Talents，與我們一起成為 Best Bank for a Better World! *歡迎新鮮人或願意加入金融業的夥伴* 【職缺資訊】 1.開戶資料建檔 　 2.客戶資料維護及更新　 3.關戶作業 4. 輸入客戶資料 5. 核對資料並進行驗證

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboard Analyst, Taiwan – Hybrid based in Taipei, Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. • We empower our employees to manage their financial well-being and help them plan for the future. • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. • We have a variety of programs that help employees balance their work and life, including generous paid time off packages. • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. In this role, you’re expected to: • Responsible for customer interaction, documentation issuance, review and system setups. • Demonstrates high level of diligence, motivation and organizational skills. • Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues. • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners. • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams. • Determines new work procedures, analyzes complex and variable issues with significant departmental impact. • Consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards. • Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices. • Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner. • Embarks on continuous on the job training for end to end product knowledge. • Understands client requirements and implement them correctly. • Understands new customer requirements and ensure adequate support to new customer requirements and initiatives. Monitors customer satisfaction and service level and drive process changes. Provides innovative solutions to clients. • Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed. • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.商業及管理學門

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: 1. Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices 2. Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) 3. Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor 4. Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy 5. Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards 6. Maintain BSU tool 7. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: 1. Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices 2. Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) 3. Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor 4. Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy 5. Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards 6. Maintain BSU tool 7. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we‘ve been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world‘s toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Assistant Relationship Manager - Hybrid based in Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary Working closely with senior RMs, product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs Working closely with senior RMs to leverage the expertise and capabilities of other Citi businesses to better achieve mutual business goals together Identifies cross-sell opportunities to deepen and increase share of wallet Driving innovation in the solutions we provide clients and further developing our business where necessary and appropriate Identifying and pursuing new clients aligned with CITI COMMERCIAL BANK (CCB)’s value proposition. Being future-focused in thinking and planning ahead for ways Citi can differentiate itself from competitors Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective Ensuring that all activities are carried out to the highest ethical standard Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.信託業業務人員信託業務專業測驗,結構型商品銷售人員

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we‘ve been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world‘s toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Relationship Associate - Hybrid based in Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Provide day-to-day client servicing, handle and provide timely resolution to client issues. Validates client data and documentation in relevant systems. Takes the lead to coordinate and follow-up across internal departments to solve client needs. Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement. Analyzes client data and provides reporting as needed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we‘ve been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world‘s toughest challenges. Shape your Career with Citi We’re currently looking for a high caliber professional to join our team as Relationship Associate - Hybrid based in Taipei Taiwan. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Relationship Associate is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Responsibilities: Provide day-to-day client servicing, handle and provide timely resolution to client issues. Validates client data and documentation in relevant systems. Takes the lead to coordinate and follow-up across internal departments to solve client needs. Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement. Analyzes client data and provides reporting as needed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

＜ 注意事項 ＞ 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站，註冊帳號密碼後，點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案，增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求，提供全方位的理財規劃建議，確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作，提供客戶專業、客製化的服務體驗，滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。一般商業學類金融市場常識與職業道德,信託業業務人員信託業務專業測驗,衍生性金融商品銷售人員

1. As the coordinator between IBG RM, CBG branch and T&O Ops for payroll account opening arrangement. 2. Schedule on site A/C opening with payroll company. 3. Liaise with credit card sales for xsell. 4. End to end on site account opening, including DAO upgrade handling. 5. Introduce payroll package in employees meeting, not only introduce payroll A/C benefits, but also overall CBG products benefits, such as credit card, Treasures and loan privileges... etc. 6. Referral potential Treasures to branch RM. 7.Prospect for new business opportunities within the payroll services market through various channels including cold calling, email campaigns, networking events, and industry conferences.

貸款開戶 1.房貸撥款案件文件資料審查 2.貸款開戶、撥款、帳務相關作業 3.貸款合約製作 4.專案協助(系統測試, SOP, training material) 5.其他主管交辦事項 貸款帳戶維護 1.房貸結清塗銷作業 2.庫房管理、文件調閱 3.房貸火險續保作業 4.其他主管交辦事項

1.信用卡客戶之爭議帳款處理與溝通 2.國際發卡組織信件往來及溝通 3.資料審查、建檔、文件收發、跨部門溝通 4.其他主管交辦事項

1.信用卡帳務處理 (溢付款/帳務調整/點數調整/公共事業代繳/自動扣款等事項) 2.信用卡帳單相關業務(改帳單結帳日/帳單寄送方式) 3.文件收發