義大利廚房Bencotto助廚 Bencotto Italian Kitchen Commis

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

•接聽房務部辦公室的所有電話。 

•協調和分配房客請求並確保其得到解決。 

•通過持續為客房經理提供所需房間優先級的更新，管理提前到達/貴賓的特殊要求 

•確保滿足客人的需求和合理的要求。 

•按照主管的指示執行其他任務。 

• Answer all telephone calls coming into the Housekeeping office. 

• Coordinate and distribute guest requests and ensure they are addressed. 

• Manage early arrivals/VIPs’ special requests by continuously providing update for Housekeeping Managers on priority of rooms needed 

• Ensure guest needs and reasonable requests are met. 

• Carry out other tasks as directed by your supervisor.

位於酒店五樓的文華Café為將現代時尚的餐廳，提供多樣化的單點美饌及主廚精選套餐。充滿現代感與悠閒的用餐環境，另可容納32位貴賓的私人包廂，適於朋友同樂、家人相聚或商務洽談的最佳首選。 

工作內容： 

• 協助顧客訂位服務 

• 聯繫確認顧客用餐需求 

• 現場顧客關係維護及帶位 

• 餐點介紹及推薦 

• 餐廳文書作業處理

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. 

• Attend to all feedbacks/comments from guest and transmit them to the departments concerned and ensure that corrective actions are taken immediately. 

• Ensure full knowledge and understand of LQE is delivered to the gussets at all times. 

• Check group room allocation, and other special request for groups. 

• Read through arrival report and see to all guests’ requests and needs according to MOHG established service by guest categories standards. 

• Supervise and conduct on the job training to all new officers. 

• Manage room control, monitor availability and efficient release of rooms for arrival guests 

• To perform any other reasonable duties as required by the Duty Manager.

Embodying the spirit of a modern restaurant, Café Un Deux Trois offers seasonal a la carte and set menus. Café Un Deux Trois also features PAGES, a lifestyle boutique shop. 

位於酒店五樓的文華Café為將現代時尚的餐廳，提供多樣化的單點美饌及主廚精選套餐。充滿現代感與悠閒的用餐環境，另可容納32位貴賓的私人包廂，適於朋友同樂、家人相聚或商務洽談的最佳首選。 

• Introduce and recommend menu to guest. 

• Taking order and deliver service 

• Table service during dining 

• Preparation before dining and tableware wipeness 

•Ensure the quality and plating of cuisine 

• 菜單內容介紹與推薦 

• 點餐及送餐服務 

• 顧客用餐時桌邊服務 

• 送餐前準備和餐後餐具擦拭、整理 

• 確保餐點的品質及餐前的擺設

「Bencotto」為義大利餐廳，以充滿巧思的精湛料理搭配獲奬美酒及不含酒精的特色飲品，提供賓客摩登時尚的當代義式珍饈。 

•協助顧客訂位服務 

•聯繫確認顧客用餐需求 

•現場顧客關係維護及帶位 

•餐點介紹及推薦 

•餐廳文書作業處理

•Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. 

•To provide a courteous and professional service following at all times. 

•Ensure full knowledge and understand of LQE is delivered to the gussets at all times.  

•To maintain good working relationships with your own colleagues, and all other departments. 

•To have a complete understanding of and adhere to the hotel‘s policy relating to fire, hygiene health and safety 

•To maintain a high standard of personal appearance and hygiene at all times.

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 

輪職大夜班享大夜津貼。 

工作內容： 

• 遞送迎賓贈禮至客房 

• 負責客房的餐飲相關需求（ 點餐、送餐及收餐） 

• 送餐前準備和餐後餐具擦拭、整理 

• 文書處理如結帳、對帳及印報表 

• 協助客房的餐飲相關需求並提供有效的解決方式 

• 具備餐飲方面的相關知識 

• 在合理的時間範圍內將餐點準時送至客房 

• 接聽電話點餐並有效率地與廚房聯繫及取餐 

• 確保餐點的品質及餐前的擺設

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

客房餐飲服務為國際五星級飯店服務指標，提供住客於房內體驗多元且精緻的餐飲饗宴。 

工作內容： 

• 遞送迎賓贈禮至客房 

• 負責客房的餐飲相關需求（ 點餐、送餐及收餐） 

• 送餐前準備和餐後餐具擦拭、整理 

• 文書處理如結帳、對帳及印報表 

• 協助客房的餐飲相關需求並提供有效的解決方式 

• 具備餐飲方面的相關知識 

• 在合理的時間範圍內將餐點準時送至客房 

• 接聽電話點餐並有效率地與廚房聯繫及取餐 

• 確保餐點的品質及餐前的擺設

• 雅閣中餐廳為連續8年獲得米其林一星粵式料理餐廳。由廚藝精湛的主廚團隊，精選臺灣寶島在地食材，以其底蘊深厚的傳統手藝，卓越呈現正宗的粵菜經典佳餚，將菜餚本身最純粹細膩的精隨完美演繹，引領賓客以味蕾穿越極致美饌殿堂。 

• 菜單內容介紹與推薦 

• 點餐及送餐服務 

• 顧客用餐時桌邊服務 

• 送餐前準備和餐後餐具擦拭、整理 

• 確保餐點的品質及餐前的擺設

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

協助餐廳/文華餅房提供現場餐飲/銷售服務。 

餐廳兼職工作內容： 

• 確保餐點的品質及餐前的擺設 

• 送餐前準備和餐後餐具擦拭、整理 

• 走餐送餐服務 

文華餅房兼職工作內容： 

• 西點介紹、販售 

• 包裝、結帳 

各餐廳工作時段:  

• 文華餅房 9:00-22:00 

• 青隅 10:00-19:30 

• 文華Cafe 7:00-12:00 

• Bencotto 12:00-15:30 / 18:00-22:30 

• 雅閣餐廳 12:00-15:30 / 17:30-22:00 

• M.O. Bar 16:00-02:00

• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests. 

• To provide a courteous and professional service following at all times. 

• Ensure full knowledge and understand of LQE is delivered to the gussets at all times.  

• To maintain good working relationships with your own colleagues, and all other departments. 

• To have a complete understanding of and adhere to the hotel‘s policy relating to fire, hygiene health and safety 

• To maintain a high standard of personal appearance and hygiene at all times.

• 碗盤清洗 

• 鍋子清洗 

• 垃圾清潔 

• 設備維護 

• 實行餐務主管派任的工作

• 碗盤清洗 

• 鍋子清洗 

• 垃圾清潔 

• 設備維護 

• 實行餐務主管派任的工作

＊特別說明一：必須具備基礎外語（英語或日語）溝通能力。 

＊特別說明二：此職務有必要時需配合輪值夜班櫃檯（需值過夜班）。 

1. 櫃檯招待、出納、入住及退房等手續。 

2. 旅客服務、連繫各類廠商與合作各網路平台。 

3. 工作地點近南京復興捷運站約500公尺。 

4. 公司福利：附員工伙食、語言BONUS、業績獎金、當月生日禮金、員工旅遊獎勵金、年資加級、年終獎金等。 

5. 上班及休假為排班制。

＊特別說明一：必須具備基礎外語（英語或日語）溝通能力。 

＊特別說明二：此職務為固定夜班（需值過夜班）。 

1. 櫃檯招待、出納、入住及退房等手續。 

2. 旅客服務、連繫各類廠商與合作各網路平台。 

3. 工作地點近南京復興捷運站約500公尺。 

4. 公司福利：附員工伙食、語言BONUS、業績獎金、當月生日禮金、員工旅遊獎勵金、年資加級、年終獎金等。 

5. 上班及休假為排班制。

焰28 西餐廳 提供火烤料理的，提供顧客靜謐，優雅的服務，讓客人享受台灣食材結合西式料理手法餐點。 

https://capellahotels.com/en/capella-taipei/dining/ember-28 

酒吧廚房 廚房助手負責生產並保證最高品質的產品，保持衛生安全標準，按照公司的指導方針，並支持本部門文化的動力、團隊精神和創造力。 

1. 準備和製作所有菜單，根據規定的食譜和標準，確保份量大小和菜品品質符合公司標準。 

2. 確保備餐所需的食材根據菜單訂單進行，檢查下屬根據庫房領料單領取食材，確保收到的貨品符合預定的品質和採購標準。 

3. 確保食物的適當處理和儲存，將損耗降到最低。 

4. 確保工作台的清潔和消毒按照安全程序進行備餐。 

5. 遵循並保持H.A.C.C.P程序。 

6. 協助進行定期及不定期盤點。 

7. 遵循維修程序和清潔時間表。 

8. 能夠執行其他臨時指派的工作。

9月全新開幕，業界首創獨棟三層酒吧，每層有獨特主題，不同風格，歡迎加入! 

https://capellahotels.com/en/capella-taipei/the-glasshouse 

協助三層樓酒吧/餐酒館的廚房區域，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，以大幅提升顧客滿意度。 

1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 

2. 擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 

3. 能夠靈活地在各餐飲部門內輪替值班。 

4. 能夠獨立執行所被分配到的工作區域職務。 

5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 

6. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 

7. 遵循酒店的標準作業流程。 

8. 充分熟悉酒店所提供的各項服務與設施。 

9. 執行所屬廚房的開始及結束營業的作業流程。 

10. 對於菜單內的各項餐點和飲品有全盤的了解，並能夠針對餐飲搭配做推薦以及推銷。 

11. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 

12. 控管營運備品數量並減少損壞或浪費。 

13. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 

Assist in the kitchen areas of the three-story bar/wine bistro, ensuring the quality and consistency of all dishes prepared meet the standards. Follow Capella‘s guidelines to provide professional, courteous, efficient, and flexible service, significantly enhancing customer satisfaction. 

1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 

2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 

3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 

4. To independently be able to run the section you are assigned to. 

5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 

6. Report in the logbook all productions and problems daily including spoilage and breakage. 

7. Follow the SOP‘s of the hotel. 

8. To be fully conversant with all services and facilities offered by the hotel. 

9. To perform opening and closing procedures established for the Place of Work as assigned. 

10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 

11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 

12. To monitor operating supplies and reduce spoilage and wastage. 

13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.