Sr. Field Application Engineer/Team Lead – Automotive Ethernet

工作項目： 

1. USB4 HUB與Type-C/PD產品線客戶工程技術支援,必要時需on-site support 

2. 客製化Type-C/PD FW 

3. 客戶線路layout review 

應徵條件： 

1. 學士以上，電機工程、電信工程、電控工程、電子工程、資訊工程、自動控制、通訊工程相關科系畢業為主 

2. 熟悉 C語言 

3. 熟悉 PADs/Allegro/OrCAD 

4. 具2年以上Type-C、Power Delivery、I2C、SMBUS protocol 相關經驗者為佳

工作內容： 

1. Provide pre-sales and post-sales support.  

2. Understand customer requirements, and deliver technical presentations, reports, documents, and technology demonstrations.  

3. Support customer product development and design.  

4. Support customer issue analysis, resolution and management. 

5. On-site support for debugging or certification tests.  

6. Cross-functional collaboration with Realtek internal resources. 

徵才條件： 

1. M.S. or B.S. in Electrical Engineering or equivalent. 

2. 3 to 5 years of progressive professional technical experience in IC design or related areas, direct experience in IC design house AE is preferred. 

3. Strong analytical and problem-solving skills. 

4. Strong written/verbal communication and negotiation skills with team spirit. 

5. Being proactive and willing to take initiative. 

6. Ability to work independently to achieve goals. 

7. Ability to understand and explain technical issues and solutions to technical and non-technical personnel. 

8. Higher Japanese skills(N1). Japanese customer support experience will be a plus. 

9. Medium or higher English skills. 

10. Familiarity with Ethernet protocols will be a plus. 

11. Familiarity with the Automotive ecosystem will be a plus. 

12. Experience of Linux will be a plus.

工作項目： 

1. HW System Verify,  

2. HW customer support 

3. HW FAE 

應徵條件： 

1. 大學以上；電機、電機與控制、自動控制、通訊工程、電信、電子、動力機械相關科系畢業為主。 

2. 具2年以上所列經驗者為佳 

a. TV HW customer support,  

b. PCB design/MP, TV IO support, 

c. EMC, EMI, Power安規經驗 

(MD1450029、MD1510006)

工作項目： 

1. 支援客戶要求的 customization feature開發。 

2. 客戶問題協助解決。 

3. SSD controller firmware design。 

4. SATA/PCIE protocol firmware design。 

應徵條件： 

1. 碩士以上; 電機工程、電信工程、電控工程、電子工程、資訊工程、資訊科學等相關科系畢業為主。

工作項目： 

1.支援客戶由開發至量產所遇到的各種WiFi相關軟、硬體問題。 

2.處理客戶回報的問題 ，分析與歸類後並與內部相關RD合作解決問題。 

3.執行/製作 Debug SOP並協助客戶或代理商解決問題。  

4.  

SW: 

移植，整合，與客製化WiFi 軟體功能到客戶的平台 

HW:  

review電路圖 

RF相關量測 

interface (PCIE/USB/SDIO) signal量測 

應徵條件： 

1.3~6年以上軟體或硬體技術開發/支援相關工作經驗. 

2.直接支援客戶處理問題經驗 

3.具有同時處理多個案子/客戶的能力 

4.能配合加班或出差(世界各地) 

5.具跨部門 (PM/Sales/RD)、背景(SW\HW)溝通協調能力與經驗. 

6.具系統整合能力與相關經驗者為佳 

(MD1750007)

工作內容： 

1. 擔任客戶與合作夥伴的主要技術專案窗口，負責專案溝通與協調 

2. 管理車用軟體相關專案，確保時程、技術內容與交付品質符合客戶期望 

3. 與客戶、Partner 進行技術討論，協助釐清需求、使用情境與系統架構假設 

4. 將客戶需求轉化為內部可執行的技術項目，並協助研發團隊理解背景與重點 

5. 協調 Software / Hardware / System / FAE 等跨部門團隊，解決專案執行中的技術與溝通問題 

6. 追蹤技術問題(Issues)、風險與行動項目，並主動推動問題收斂 

7. 參與客戶會議、技術簡報、PoC / Demo 規劃與技術對齊活動 

8. 協助建立長期客戶與 Partner 關係，提升合作效率與信任度 

徵才條件： 

1. 6年以上 車用軟體、車用電子或相關產業經驗 

2. 具備車用 MCU / SoC 軟體開發、系統整合或平台開發經驗 

3. 熟悉車用電子系統開發流程(ECU / SoC / Board / System Level) 

4. 具備網路通訊相關經驗(Ethernet、TCP/IP、CAN、LIN 等其一或以上) 

5. 能閱讀並理解技術文件、架構設計與介面定義，並快速掌握關鍵重點 

6. 具備良好的中英文溝通能力，能與技術與非技術背景對象順暢互動 

加分條件： 

1. 曾擔任 Technical PM、Customer-facing PM、System PM 或 Solution Architect 

2. 有與國際客戶或 Tier-1 / Tier-2 夥伴合作經驗 

3. 熟悉車用軟體平台或標準(如 AUTOSAR、RTOS、Functional Safety 概念) 

4. 有參與 PoC、Demo、Pre-sales 技術支援或客戶技術對齊經驗

Location: Linkou / Hsinchu / Taichung / Tainan / Kaohsiung 

【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

【Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority】Please apply job here: 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. 

We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. 

■ You will: 

• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment 

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 

• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 

• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems 

• Complete required job documentation, safety training and procedures for processing parts 

• Professionally represent Applied Materials to the customer, using your “customer first” mindset 

• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines 

■ You’ll need: 

• Bachelor or master’s degree in engineering related (Hardware related preferred), 社會新鮮人 are welcome 

• Ability to read electrical and mechanical schematics 

• Clear and effective written/verbal communications skills, with an emphasis on documenting details 

• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint) 

• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics 

• Knowledge of hand tools and proper usage, including a digital multimeter 

■ What to expect: 

• FSO (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general, you’ll work with Applied Materials Taiwan AGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs. 

• Your job requires the ability to: 

○ lift at least10~20kg. 

○ work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves 

○ sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time 

○ determine differences in colors 

• Global Relocation Opportunities: Based on Applied Materials AGS (Applied Global Service) organization business needs, there will be global Relocation Opportunities released for employees to apply. Following on Applied internal transfer eligibility, you are welcome to relocate to other regions including but not limited to US, Europe, etc. within Applied to develop career further.