24795541 Vice President, Global client Executive, Treasury and Trade Solutions

*職缺名稱 

24795541 Vice President, Global client Executive, Treasury and Trade Solutions , Taiwan, Hybrid (Open) 

工作內容 

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges. 

Shape your Career with Citi  

We’re currently looking for a high caliber professional to join our team as Vice President, Global client Executive, Treasury and Trade Solutions , Taiwan, Hybrid. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. 

The Global client Executive is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. 

Responsibilities: 

Interface with a portfolio of Clients to develop an understanding of their operating procedures, organization structures and needs in identifying and supporting the delivery Citi Products 

Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities 

Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio 

Be the client advocate in managing the Citi network, +100 countries to ensure client satisfaction: 

Identify and coordinate new cross-sell opportunities within own portfolio 

Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations 

Develop and maintain industry knowledge 

Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery to deliver superior client satisfaction 

Track all deals pending Implementation with Client Delivery and Operations partners 

Work in partnership with Global / Regional Solution Sales Specialist in the preparation and delivery, where applicable of Relationship Reviews 

Review, screen and co-ordinate timely responses to all clients related enquiries either personally or through redirecting to CEM, Service, ops or appropriate Product Specialists 

Build effective network working closely with overseas Citibank branches to be client advocate 

Co-ordinate and oversee (in partnership with Operations) the updating of customer account and/or product structures. 

Ensure CITIKYC/AML requirements met for new business opportunities and work in partnership with Operations and Implementations to ensure deals implemented and support provided to the client where necessary to drive revenue realization 

Assist with client communication of product migrations, regulatory changes and market updates for portfolio 

Coordinate and work closely with Sales Specialists for client Relationship Reviews and call briefing memos 

Responsible for monthly revenue analysis ensuring MIS systems accurately reflects account profitability; prepare summaries and forecasts communicating findings.