Customer Support Specialist

更新 2024/11/06

全職

大學以上

面議(經常性薪資達 4 萬元或以上)

新竹縣 寶山鄉

應徵人數:
需求人數: 不限
到職日:
不限
全職 大學以上 面議(經常性薪資達 4 萬元或以上) 新竹縣 寶山鄉
工作內容

【本職缺僅接受台積電官方網站投遞】 

請至台積電官方網站投遞個人履歷表,此職缺履歷登錄網址:https://careers.tsmc.com/careers/JobDetail?jobId=13434&source=1111 

 

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. In 2023, the company served 528 customers with 11,895 products for high performance computing, smartphones, IoT, automotive, and consumer electronics, and is the world’s largest provider of logic ICs with annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and its ESMC subsidiary plans to begin construction on a fab in Germany in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. 

 

We are seeking an experienced and dedicated Logistics and Shipping Specialist to oversee and optimize our shipping and logistics processes for special customers. The ideal candidate will possess in-depth knowledge of export regulations, exceptional communication skills, and the ability to manage multiple projects and data analysis initiatives. This role is crucial for ensuring smooth customs clearance, efficient logistics operations, and the continuous enhancement of IT solutions for data analysis. 

 

Responsibilities: 

 

1. Shipping and Logistics Management: 

 

(1) Oversee and manage the entire shipping and logistics process for special customers, ensuring timely and cost-effective delivery of goods. 

(2) Coordinate with internal teams and external partners to streamline operations and resolve any logistical issues. 

 

2. Export Expertise: 

 

(1) Provide expert guidance on export regulations and procedures to facilitate smooth customs clearance. 

(2) Regularly update and enhance the flight matrix to improve shipping efficiency and reduce transit times. 

 

3. Project and Hub Management: 

 

(1) Lead and manage logistics service-related projects and hub operations to ensure optimal performance and compliance with company standards. 

(2) Implement best practices in logistics management and continuously seek opportunities for process improvements. 

 

4. IT Solutions and Data Analysis: 

 

(1) Collaborate with the IT department to develop and enhance IT solutions for comprehensive data analysis. 

(2) Utilize data insights to drive strategic decisions and improve logistics performance. 

 

Diversity, Equity and Inclusion (DE&I) reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to DE&I allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. To strive to create a workplace that is equitable and accessible to all employees, we also provide reasonable accommodations for qualified individuals with disabilities. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.

歡迎
所有求職者
工作資訊
要求條件
  • 工作經驗: 不拘
  • 學歷限制: 大學以上
  • 語言能力:
    中文
    精通
    精通
    精通
    精通
    英文
    精通
    精通
    精通
    精通
  • 附加條件:
    1. Communication and Analytical Skills:

    (1) Excellent communication skills with a strong ability to analyze data and provide actionable insights.
    (2) High sensitivity to data with the capability to interpret and leverage data for decision-making.

    2. Adaptability and Problem-Solving:

    (1) Ability to work effectively in a fast-paced environment, managing multiple priorities with ease.
    (2) Strong problem-solving skills with a proven track record of identifying and implementing quick resolutions to logistical challenges.

    3. Export and Customs Knowledge:

    (1) Familiarity with export processes in Taiwan and other Asian countries.
    (2) Knowledge of TSMC shipping rules and general customs procedures.

    4. Educational Background: Bachelor’s degree or higher in a relevant field such as Logistics, Supply Chain Management, Business Administration, or a related discipline.

    5. Language Proficiency: Fluency in English (minimum TOEIC score of 785) and Mandarin is required. Proficiency in Korean is a plus.

    Personal Attributes:

    1. Integrity and Responsibility: Demonstrates a high level of personal and professional integrity, taking responsibility for actions and decisions.

    2. Teamwork: Exhibits a strong teamwork mindset, working collaboratively with colleagues to achieve common goals.

    3. Positive Attitude: Maintains a positive attitude when facing difficulties and challenges, showing resilience and determination.

    4. Mindfulness and Quality: Adopts a mindful working attitude, ensuring high-quality work output and attention to detail.
公司福利

更多說明:

【重視人才,重視未來】
人才是台積電保持領先的關鍵,只有幸福的夥伴,才能打造有競爭力的團隊,
每一位在台積的夥伴都能享有遠超其他企業的薪資與福利。

【優質的環境,帶來更多活力】
對台積人而言,生活的豐富和專業的成就同等重要;從食衣住行
的滿足到精神層面的提升,台積人獲得充分的照顧。
1.優質的工作環境
2.員工餐廳與果汁吧、咖啡廳、便利商店及書店
3.運動館及健身房
4.幼兒園
5.員工協助方案及健康中心
6.運動會、家庭日與野餐日

詳見企業網站 http://www.tsmc.com/chinese/careers/compensation_benefits.htm


如欲投遞其他履歷,請上台積官網 http://www.tsmc.com/chinese/careers/index.htm

注意!福利項⽬可能依不同職缺有所不同,實際職缺福利請依⾯試時與公司⾯談結果為準

應徵方式
聯絡人員:

招募處

【本職缺僅接受台積電官方網站投遞】 請至台積電官方網站投遞個人履歷表,此職缺履歷登錄網址: https://careers.tsmc.com/careers/JobDetail?jobId=13434&source=1111

應徵小提醒:

合適者將主動通知面試;去電給人資時,別忘了提到您是從1111看到此工作喔! 有什麼好處?

到職日期:

不限

台灣積體電路製造股份有限公司(台積電)
台積電

半導體製造

台灣積體電路製造股份有限公司(台積電)

半導體製造

台灣積體電路製造股份有限公司(台積電)

半導體製造