24802792 Officer, KYC Operations Analyst, Taiwan

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. 

Shape your Career with Citi 

Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank. 

We’re currently looking for a high caliber professional to join our team as Officer, KYC Operations Analyst, Taiwan - Hybrid (Internal Job Title: KYC Operations Analyst 1 - C09) based in Taipei, Taiwan.  

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. 

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  

For instance: 

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country. 

We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world. 

We empower our employees to manage their financial well-being and help them plan for the future. 

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. 

We have a variety of programs that help employees balance their work and life, including generous paid time off packages. 

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world. 

In this role, you’re expected to:  

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices 

Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) 

Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor 

Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy 

Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards 

Maintain BSU tool 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.