職缺描述
Main Responsibilities: 崗位職責 • Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation 及時準確處理並完成客戶薪資、個人所得稅及社保相關業務； • Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. 緊密協調公司各部門資源，及時處理並完成業務流程 • Maintain client relationship to improve client’s satisfaction 維護客戶關系/提高客戶滿意度 • Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, local regulations, IIT policy, HR processes etc. 解答客戶薪資、個人所得稅及社保咨詢，協助客戶辦理相關業務 • Maintain client services procedure manuals and business process documents 維護客戶服務操作手冊及業務流程文檔 • Participates in testing and validation of services and system upgrading 參與系統升級或新功能測試 Qualifications & Experience： 要求 • Good client service attitude, service industry is welcome. 優秀客戶服務意識，服務行業優先 • Good in data processing and detailed oriented 良好的數據處理技能，註重細節 • Strong experience in HR experience, payroll knowledge is plus. 具備人力資源服務經驗，側重薪酬模塊者優先 • Excellent command of written & oral English 良好的英文書寫及口語能力 • Good team spirit, communication and interpersonal skill 具備團隊合作精神，有較好的溝通能力 • Good computer skills particularly in Excel, Word and PPT 具備較好的計算機應用技能（Excel, Word和PPT） 持中華人事主管協會人力資源管理師認證優先面試
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