工作內容

The Quality Assurance team acts as a trusted body with a commitment to quality and process improvements, having an ultimate objective to identify areas of improvement and opportunities in the method in which the investigative analysts review and assess anomalous behaviors. The team’s responsibilities include identifying and reporting potential issues, submitting recommendations on a variety of developmental opportunities and/or best practices and serving as mentors to the investigative analysts. 

 

Purpose of Role: Responsible for reviewing anomalous activity alerts/cases that are closed by AML FIU Investigation Analysts, Junior Analysts, and Senior Analysts as a control to ensure accuracy, completeness and compliance with regulatory, internal/external audit requirements and policy/procedural requirements. Responsible to ensure individual adherence to defined quality standards/core competencies. 

 

Key responsibilities 

-Acts as an Subject Matter Expert (SME) on the day to day process for conducting quality review of the operations analysts’ work. Objectively assesses the quality of the investigative analysts’ work for what is going well and what needs to improve and supports coaching efforts. 

-Prepares QA reviewer reports with observations summary. 

-Ambassador of best practices and facilitator of knowledge of money laundering processes. 

-Escalation point for review of complex cases to validate that transaction monitoring alerts were processed in line with quality standards. 

-Compiles the outcome of reviews and provides feedback on the standardization of alert monitoring processes across the hub. 

-Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools. 

-Keeps regular interactions with global QA Team in order to exchange the standards on QA Program and keep consistency in QA execution. 

-Adheres to global standard policies and procedures. 

-Operates within agreed business SLAs and confidentiality standards

工作制度/性質

工作地點:
台北市 中山區    [地圖]
工作時間:
日班
工作待遇:
面議(經常性薪資4萬/月含以上)    [$薪資公秤]
工作福利:
[同公司福利]
公司福利 ×

法定項目
勞保、健保、週休二日、陪產假、育嬰假、生理假、特別休假、員工體檢、勞退提撥金、職災保險、哺乳室、有合作托兒中心

福利制度
獎 金 類:年終獎金、績效獎金
保 險 類:意外險、壽險、員工團保
餐 飲 類:伙食津貼
居 住 類:員工購屋低利貸款
設 備 類:按摩室、交誼廳
娛 樂 類:員工電影、家庭日
補 助 類:員工低利貸款、國內、外旅遊補助
其 他:員工在職教育訓練、良好升遷制度
花旗(台灣)銀行的薪資制度是建立在公平及具市場競爭力的基礎上,吸引優秀人才及激勵內部員工。透過各種不同的報酬組合(底薪、津貼、績效獎金等)與員工分享公司的營運成果以達極具競爭力的薪酬福利水準。
花旗為讓員工及其家庭享有更舒適與愉悅的生活,並讓員工能感受到現在及未來的保障,花旗提供了貼心及完善的福利制度 :
◎優於勞基法之休假制度及多元包容的休假規定
◎優渥的團保內容 (壽險、意外險、醫療險、癌症險、因公出差意外險、旅遊健康援助計劃)
◎眷屬醫療險 (公司部份負擔) 及父母險 (員工可以特惠價格參加)
◎員工優惠利率 (房貸及消費性貸款)
◎多項銀行優質服務與手續費減免 (買賣外幣免手續費並享中價匯率、匯款免手續費、共同基金申購手續費全免等等)
◎員工子女幼兒教育機構學費優惠
◎多元職工福利
◎服務年資賀禮


工作性質:
全職
職務類別:
銀行辦事人員 稽核人員

要求條件

身份類別:
不拘
工作經驗:
2年以上工作經驗
學歷限制:
大學、碩士
科系限制:
不拘

語言能力:
英文 聽-精通 | 說-精通 | 讀-精通 | 寫-精通

附加條件:

Required: Minimum 2 years’ experience in AML or compliance or quality control or audit or fraud and economic crime units within financial institution 

Subject Matter Expert for multiple products in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity. 

Qualifications: 

 

Education level: Bachelor degree 

Preferred: AML certification will be advantage

profile
聯絡人員:
請透過花旗官方人才招募網站投遞您的履歷

P​ ​ ​ ​ ​ ​C​ ​C​ ​:​ ​:​/​/​/​U​S​/​

需求人數:
1~2人
到職日期:
不限

面試地址:
郵寄地址:
傳真號碼:

電子信箱:

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