工作內容

接受身份: ( 必要條件) 美國居民,公民 或 持有綠卡 

 

 

 

Performs dedicated service to all company‘s customers at a high-quality level. Functions as an EDI liaison between sales managers, sales representatives, customers, and this organization under the direction of the Customer Service Manager. 

 

Bachelor’s Degree preferred or equivalent experience. 

Experience in Data Analysis, EDI (Electronic Data Interface). 

 

* Strong interpersonal skills and ability to work as part of a team 

* Excellent verbal and written communication skills 

* Proactive thinking, problem solving under pressure, suggesting changes to improve processes and productivity 

* Ability to prioritize and work multiple tasks during periods of high activity 

* Understanding of EDI (operational, trouble shooting, document mapping) 

* ERP systems (SAP, LX BPCS, other) 

* API experience preferred 

* Excellent Microsoft Office skills – especially Excel 

 

* Manages the timely processing of inbound data into Management System 

* Confirms outbound EDI is created and delivered successfully 

* Works with trading partners, and outside contractor to identify and resolve data issues and implements corrective actions 

* Reviews rejected documents to determine cause and implements corrective action to ensure we are compliant with trading partners 

* Researches fines for EDI related chargebacks – implements corrective actions if necessary 

* Determines if there are data transmission errors and escalates them to outside contractor when necessary 

* Maintains data in LX to facilitate the processing of orders without errors (Promotions and Deals, Special Pricing Files, Customer Cross References and Ship To’s in LX and in Trading Partner Entity files 

* Studies best practices and recommends improvements to processes, systems, upgrades and services 

* Maintain/monitor up-to-date files in customer masters 

* Manual Order Entry if needed on EDI customer orders 

* Manual ASN entry if necessary 

* Work in customer portals retrieving orders, providing acknowledgement/acceptance of items, quantities, pricing and terms, ASN and creation of bookings and invoice 

* Other customer service functions as needed.

工作制度/性質

工作地點:
美國 維吉尼亞州    [地圖]
工作時間:
日班
工作待遇:
年薪 1,600,000元 以上    [$薪資公秤]
工作福利:
[同公司福利]
公司福利 ×

法定項目
勞保、健保、加班費、陪產假、育嬰假、特別休假、產假、員工體檢、勞退提撥金、哺乳室

福利制度
獎 金 類:年節獎金、員工生日禮金、年終獎金、三節獎金、禮品
保 險 類:員工公出特別保險
餐 飲 類:誤餐費
交 通 類:員工停車位或停車補助
設 備 類:員工餐廳
娛 樂 類:自強活動、國內旅遊、國外旅遊、春酒
補 助 類:員工結婚補助、生育補助、員工手機配發或補助、員工及眷屬喪葬補助
其 他:需穿著員工制服、員工在職教育訓練、良好升遷制度
其他福利:
1.每年依公司營運績效及個人工作表現,實施員工績效獎金。
2.勞動節、生日禮金、旅遊、婚喪喜慶、生育補助。
4.備有員工餐廳,及用餐補助。
5.定期健康檢查。
6.完善的退休制度。
7.勞工保險、全民健保。
9.特約商店優惠。


工作性質:
全職
職務類別:
系統維護員/操作員 資料庫管理人員 MIS工程師

要求條件

身份類別:
不拘
工作經驗:
不拘
學歷限制:
大學以上
科系限制:
不拘

語言能力:
英文 聽-精通 | 說-精通 | 讀-精通 | 寫-精通

附加條件:

Flex Time - 40 hours within a 5-day work week. 

 

 

 

Work pace will increase during spring and summer season (April through September). 

 

 

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The performance of this position may require exposure to the warehouse on occasion, which requires employee to wear closed shoes. Employee is exposed to a typical office environment for the most part with ambient room temperature, lighting, and traditional office equipment. 

 

 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit, with some occasional standing and walking as needed. Individuals may be required to reach above should heights, below the waist or lift as required to file documents throughout the workday; lifting will include up to 25 pounds for files, computer printouts on occasion. Proper lifting techniques are required.

profile
聯絡人員:
行政部張小姐/吳小姐

需求人數:
1人
到職日期:
不限

面試地址:
郵寄地址:
傳真號碼:

電子信箱:

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