(Application Engineer-資深/技術支援工程師TC20404

更新 2022/05/18

全職

大學、碩士

面議(經常性薪資4萬含以上)

桃園市 八德區

應徵人數:
需求人數: 1人
到職日:
不限
全職 大學、碩士 面議(經常性薪資4萬含以上) 桃園市 八德區
工作內容

1.) Work directly with customers to resolve technical issues including motherboard, server systems, PC systems, and computer peripherals on the phone, by emails, or go onsite. 

2.) Identify technical issues and resolve computer hardware & software problems 

3.) Establish and maintain lines of communication with sales team to discuss services and technical issues 

4.) Provide service to effectively resolve customer concerns and issues 

5.) Travel with sales to customer sites to provide product presentation, troubleshooting, and support 

6.) Continually develop knowledge base of current and new products 

7.) Acts as the product expert, with deep technical understanding, engaging with both the product support team and development team to provide correct product solutions to customers. 

8.) Engages closely with product management teams to bring product to life with optimized system configuration support.

工作資訊
要求條件
  • 工作經驗: 不拘
  • 學歷限制: 大學、碩士
  • 語言能力:
    英文
    中等
    中等
    精通
    精通
  • 附加條件:
    0-5+ years of experience in a job in the PC/Server market (PC/server/workstation system product support and management preferred)
    2.) Technical support in PC/Server industry is a plus
    3.) Strong organizational and well-developed social skills
    4.) Excellent telephone etiquette skills and onsite support skills
    5.) Ability to motivate others in sensitive situations
    6.) Highly analytical, creative, detail oriented, organized, good team player
    7.) Self-starter approach to work, with an eagerness to consistently exceed objectives and improve processes
    8.) BS or BSEE (or equivalent) degree is preferred
  • 歡迎所有求職者
公司福利

更多說明:

◆ 薪酬類
1.每年發放 2 次績效獎金
2.年度定額旅遊補助
3.中秋、端午及生日禮券
◆ 保險類
1.勞保
2.健保
3.員工免費團保
4.眷屬優惠自費保險
◆ 休假制度
1.週休二日
2.優於勞基法的特休制度
◆ 補助類
1.結婚禮金
2.生育禮金
3.住院、喪禮慰問金
4.子女獎學金
5.運動健身補助
◆ 其他類
1.公司週年慶、年終尾牙
2.定期電影欣賞會、電影票發放
3.定期部門聚餐
4.社團活動補助
5.免費供應午餐(八德)
6.免費機車停車位(八德)
應徵方式
聯絡人員:

HR

想看詳細應徵方式資訊請展開內容

展開內容
應徵方式:

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到職日期:

不限

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美超微電腦股份有限公司(Super Micro Computer, Inc.)

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美超微電腦股份有限公司(Super Micro Computer, Inc.)

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