不動產估價相關作業企業管理學類,財務金融學類,一般商業學類

Job Description The Customer Service Analyst 1 is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. Responsibilities: • Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues • Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards • Conduct necessary analyses to address client needs • Communicate resolutions to clients • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • Previous relevant experience preferred • Experience in customer service • Proven investigative, analytical and risk management skills • Demonstrated ability to present concepts and influence/lead change • Consistently demonstrate clear and concise written and verbal communication • Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results

1.股票分析 2.產業分析 3.投資組合分析 4.財報分析 5.投資標的，投資組合，投資產業預警 。商業及管理學門普通小型車

負責定期客戶審查/評估/交易監控電訪作業，以達到防制洗錢之效 為反洗錢監控團隊之一，服務的客戶可能有外部客戶及分行相關人員 Responsibilities: - 針對高風險客戶的相關資料蒐集，並依據花旗銀行內部作業準則完成客戶實質審查作業。 - 依AML規範, 進行客戶姓名檢核/比對/排除作業。 - 主動聯繫客戶了解其最新職業及背景。 - 配合反洗錢監控中心，電訪諮詢客戶, 評估客戶資金流向之合理性。 - 依據作業規範, 於規定時間內完成作業程序(含系統作業)，並應確保處理案件之合理性及正確性。 - 協助部門各類專案執行。 - 及時向主管及洗錢法遵單位回報任何可疑案件。 - 與花旗銀行法規遵循單位合作，推行並落實台灣之反洗錢監控。 Citi has entered into an agreement with DBS to acquire its consumer bank in Taiwan which includes credit cards, loans, retail banking, and wealth management. The sale is expected to complete in July 2023 . As this is a role to work in Citi’s consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to DBS that will employ Citi’s consumer bank employees, prior to their transfer to DBS.商業及管理學門

The Compliance AML KYC Specialist is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: o Conduct customer outreach activities via phone/letters to obtain client information, account usage details, and to update client profile information o Formulate findings based on outreach and analysis and identify appropriate action for resolution o Document and track all findings and outcomes of each investigation o Handle complaints and/or appeals related to customer outreach processes and working with internal team to assist in resolution, as necessary o Evaluate equipment and/or staff resource allocation to identify potential issues that may impact department workflow. o Assist with reviewing reports in Excel and obtain missing data elements through various research systems, as needed o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Citi has entered into an agreement with DBS to acquire its consumer bank in Taiwan which includes credit cards, loans, retail banking, and wealth management. The sale is expected to complete in July 2023 . As this is a role to work in Citi’s consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to DBS that will employ Citi’s consumer bank employees, prior to their transfer to DBS.商業及管理學門

1、規劃精進產品發行機構信用風險監控 2、規劃精進財富管理投資型產品風險監控作業財務金融學類,其他商業及管理學類

1.法金業務策略擬定與研究 2.法金業務重大專案之制定與追蹤 3.掌握市場競品動態與商機，擬定業務發展計畫、品牌行銷與規畫藍圖 4.協助資料蒐集、彙整成果與進度控管等事宜商業及管理學門

1.法金徵信報告撰寫 2.實地訪廠及風險揭露 3.台灣培訓一年，可接受外派者

1.信託專戶帳務處理 2.信託專戶客戶服務財務金融學類

1.電信相關系統監控 2.網銀通路設定建檔

1.法金徵信報告撰寫(不動產相關) 2.實地訪廠及風險揭露

1.外資保管作業 2.全權委託作業 3.國內債票券保管作業 (需具備信託證照)商業及管理學門信託業業務人員信託業務專業測驗

1.分行服務數位規劃 2.個人網銀及eCash平台相關帳務及流程規劃 3.業務系統規格確認、測試及驗證

1.負責主管交辦事宜並追蹤執行狀況，隨時掌控進度。 2.負責會議安排與通知，簽核文件及發送，製作會議記錄並追蹤處理決議事項。 3. 協助專案推動與時程控管及負責報表彙整與呈報。商業及管理學門

1.因應法規或新種產品之代收付作業規劃 2.因應內稽外檢之代收付作業風險改善 3.代收付專案 4.代收付產品之P&P維護商業及管理學門銀行內部控制與內部稽核測驗(一般金融)

[工作內容] 1.規劃海外個金授信產品風管策略，含數位/一般授信辦法制定、專案與測試案管理 2.管理及監控海外個金授信資產組合暨資產品質，風險限額與預警機制 3.協助海外個金風險衡量精進(評分卡、徵審偽冒流程管理及IFRS參數管理等) 【國際個金風險單位介紹】 中國信託銀行國際個金風險團隊具前瞻性的國際風管戰略視野，以數位化及科學化辨識客戶風險，嶄新推出各項數位金融服務，協助銀行轉型運營模式，穩健資產品質。我們擁有領先業界的風險數據，持續運用創新衡量技術與風管策略突破銀行服務框架，並屢獲國內外具指標性專業機構獲奬肯定。商業及管理學門

1、總體經濟資料庫維護與建置 2、總經模型建置 3、總經報告撰寫與簡報經濟學類,商業及管理學門

1.法金資本計提作業、資料分析及報表製作 2.資本計提法規解讀與業務需求設計及相關專案之執行與管理 3.IFRS減損相關法規解讀與業務需求設計及報表製作商業及管理學門,數理統計學類

1.【提供專業諮詢】：專值夜間輪班(18:00-24:00)，於線上聆聽客戶問題，協助解決及提供銀行業務或信用卡業務諮詢服務。 2.【蒐集客戶聲音】：反映客戶聲音及蒐集客戶需求，提出流程建議與改善，成為客戶最佳代言。 3.【專業培訓計畫】：提供專業金融知識的訓練及輔導，並鼓勵金融證照取得。 4.【溝通技巧養成】：培養解決問題能力、專業溝通技巧及高EQ的情緒管理。

1.法金徵信報告撰寫、分析 2.實地訪廠及風險揭露