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深耕競爭力,招募人才,誠徵大學以上會計科系畢,具製造業財會主管經驗與能力,熟悉財務、會計、鼎新ERP。 (請仔細研讀以上內容,條件不符合者,請勿投遞,謝謝合作。 )
04 / 14
(A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。
04 / 14
(A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。 See more on DBS Career Site: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD57471&lang=zh_TW
04 / 14
1. Acquire new high net-worth customers and solicit business opportunities through proactive cross-selling, referrals and personal business connections 2. Identify customer needs through financial analysis and deliver customer-focused banking and wealth management solutions to enhance customer experience 3. Collaborate with experience product specialists in offering professional advice to meet the customers‘ investment goals and needs 4. Grow and maximize the revenue potential of this customer group by building strong customer relationships and delivering differentiated solutions
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(A) Promotion of Financial Planning Services and Wealth Mgt Products 1) Acquire new affluent customers and solicit business opportunities through cross selling, referral, personal business connections, etc. 2) Identify customer needs through financial needs analysis / planning and provide appropriate solutions on a broad range of banking, insurance & investment products (e.g. investment profile review, portfolio mgt.). 3) Offer suitable wealth management products/services in accordance with the customers’ profile, promote and explain the products & their associated risks, if any, to the customers. 4) Attend to customers’ queries on wealth management incl. investment & treasury products needs. 5) Perform CRM call activities in line with Relationship Management Model and other sales-related duties as assigned by DBS Treasures Centre Manager &/or Branch Manager. 6) Responsible for meeting all sales and business targets assigned so as to ensure maximum contribution to the revenue of DBS Treasures. 7) Perform RI regulated activities and TR insurance activities 8) Attend all relevant training and briefings and reflect customer feedback & competitive situation and recommend suggestions to DBS Treasures Centre Manager &/or Branch Manager. (B) Relationship Building and Account Servicing 1) Maintain regular contact with existing customers to build & deepen relationship and reduce attrition. 2) Update customers on the latest product/market information and their account status to increase utilization & product penetration and increase share of customer’s wallets through portfolio review and cross selling. 3) Handle enquiries and execute financial transactions/orders & operations for customers. 4) Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries. 5) Make cross referral of other consumer banking products to the appropriate staff for follow-up. (C) Customer Experience Management 1) Provide superior customer service and professional financial solutions through discreet financial needs analysis / planning that satisfies customers’ changing financial needs. 2) Achieve and exceed the service standards set by the Bank. 3) Conduct regular business trips to deepen relationship with offshore clients (D) Audit and Compliance Control 1) Adhere to bank’s policies, standards, operations guidelines/ procedures, security and internal control measures. 2) Comply with the compliance and regulatory requirements and code of conduct, particularly those applicable to the course of selling, i.e. sales staff’s licensing and fitness & properness, KYC, FNA, PDPO anti-money laundering & documentation completeness in a/c opening & in each deal. 3) Comply with the registered capacity as well as any conditions imposed by the HKMA. This includes compliance with the applicable requirements of the Code of Conduct for Persons Licensed by or Registered with the SFC. 4) Compliance with Cross-border Marketing and Sales Policy and Standard. (E) Teamwork 1) Work hand in hand with fellow colleagues and working partners to ensure that all objectives of the team are met and there is team harmony and unity.
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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Responsibilities Acquire new affluent customers and solicit business opportunities from GBA & Taiwan markets Ensure the onboarding journey of new customer is smooth Identify customer needs through discreet financial needs analysis and planning Provide appropriate solutions and personalized service on a broad range of banking, insurance & investment products Make cross referral of other consumer banking products to meet customers’ investment goals and needs Grow and maximize the revenue potential of these segment customers by building strong customer relationships and delivering differentiated solutions Manage operational risk, observe relevant policies or guidelines and fulfil compliance requirements Please check out our recruitment video https://youtu.be/V3CugJScPwA for more information.
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1. Develop SOP to comply with regional policies and local regulations. 2. Responsible for driving sales monitoring report enhancement and control points/mechanism by working closely with stakeholders. 3. Conduct periodic SOP/Boundary list and training. 4.Timely complete sales surveillance related reports and sales healthy check 5. Support BIF revision, SCSA, internal/external audit on information request providing. 6. Sales misconduct investigation 7. Sales new onboard training
04 / 14
1. Conduct IBG TSU review to comply with Group framework. 2. To ensure the results are formally tracked and reported to management 3. Monthly report preparation including regional and location 4. Handle inspection matters in relation to TSU including regulatory audit, local audit and PWC etc. 5. TSU-RCSA , SCSA TSU-PDPA 6. EWSS system(transaction surveillance system) , re-platform, rule assessment , UAT, coordinate with group support team and prepare relevant material to committee as necessary. 7. Conduct training/education to TSU team members to comply with Group and local requirement 8. Group policy/procedure implementation , deviation, local addendum as appropriate and communication with Group TSU/local TSU colleagues 9. TSU local SOP maintenance ( new/update) and communication with TSU colleagues 10. Taking follow-up actions in accordance with policy , procedure once an STR has been submitted to and FIU. 11. Disseminating any relevant alerts, notices or reports received from the local FIUs to the appropriate BU/SU for their awareness and learning. 12. Assisting supervisor or other teams (where appropriate) with respect to suspicious transaction investigations, gathering financial intelligence. 13. Adhoc task support if necessary.
04 / 13
1.分行業務推展規劃及執行,達成分行業務目標。 2.招募、訓練理財業務人員,提升理財業務人員專業智能。 3.協助及輔導理財業務人員業績與團隊激勵,提昇銷售動能。 4.協助理財業務人員開發客戶、深耕客戶關係,提高客戶滿意度。 5.督導理財業務人員銷售行為,落實遵法與內控。 ※本職缺歡迎身障人士主動投遞履歷應徵
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1.具備達成個人業績預算目標的企圖心。 2.負責開發新客源,積極拓展法人金融相關業務,如衍生性金融商品、資本市場產品、進出口業務、應收帳款業務等。 3.具備產業分析、財務報表分析、企業授信架構規劃、風險評估以及客戶現場訪查的能力與經驗。 4.需培育業務助理員(ARM)以及指導/覆核ARM製作之客戶徵信文件與作業流程等。 ※本職缺歡迎身障人士主動投遞履歷應徵
