找工作

1. 半導體光學設備定期維護以及緊急異常支援 2. 具光學設備維修經驗者佳 3.可獨立作業 4.工作環境良善學習機會多 5.須使用英文與美國原廠溝通 6.不定期出差至歐美接受訓練(非長期派遣工作) 7.歡迎工作穩定度高二次就業人才 8.工作地點:南科/高雄 9.薪資面議

What we are looking for The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field. Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company’s offerings. What you will be doing • Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field. • Collaborate closely with users, and to maintain, support, and guide proper training. • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. • Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Support in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers.

工作目的： 在整個宜福門售前，售中和售後流程中負責提供技術支持。 工作職責： • 與銷售團隊緊密合作，在售前，售中和售後流程中為我們的銷售工程師以及我們的客戶提供技術支持和建議，包含產品介紹、驗證解決方案、解決技術問題和提供銷售支援，例如客戶和銷售工程師的現場技術支持、調試和培訓。 • 熟悉所有的產品線產品，包含操作原理、功能、優勢和可行性。這有助於建立客戶信心，並促使您主動判案和解決技術應用的挑戰。 • 維護技術文檔，包含尺寸圖、參考材料和應用數據。 • 保持高度的積極性和承諾，幫助銷售團隊推廣ifm的創新解決方案。 需要對產品、應用、銷售工具、報價和銷售論點進行培訓。 • 參與銷售團隊的聯合客戶拜訪 (包含實體及線上) • 將提供給客戶針對產品的技術參數、規格、選型、故障等ㄧ系列諮詢服務。 • 技術支援客戶範圍包含全台，辦公室坐落於高雄總公司，無外出時須進辦公室。

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

我們是專業的儀器銷售代理商，專注於提供高精密度的量測解決方案，客群涵蓋台灣境內的製造業、科研機構與高科技企業。我們秉持專業與誠信，致力於提供優質的產品與技術服務，滿足客戶對精密量測的需求。 工作內容： 1. 負責精密表面量測儀器的銷售及推廣，深入了解產品特性，針對客戶需求提供專業建議與解決方案。 2. 開發並維護客戶關係，包括識別潛在客戶、進行市場調查、規劃拜訪行程及分析商機。 3. 執行業務開發專案，進行產品展示與演示，分析客戶需求以提供量身打造的解決方案。 4. 負責報價、訂單處理以及合約簽訂，確保合約條件符合法規與公司政策。 5. 協助技術支持，如操作指導、使用問題回應，並提供客戶端儀器的培訓和技術支援服務。 6. 定期進行市場趨勢分析，收集競爭情報與客戶反饋，並針對銷售數據提出策略性建議。 7. 與團隊及主管頻繁溝通，制定業務策略，定期報告業務進度及提出具體改善方案。 8. 持續進行產品與技術培訓，以提升專業能力，確保能及時應對客戶需求。 我們誠摯邀請對銷售與技術支持抱有熱忱且具開拓精神的您加入我們的團隊。透過卓越的產品與服務，攜手推動精密量測領域的進步，期盼您的加入，即刻投遞履歷，成為我們的一份子！

工作目的： 在整個宜福門售前，售中和售後流程中負責提供技術支持。 工作職責： • 與銷售團隊緊密合作，在售前，售中和售後流程中為我們的銷售工程師以及我們的客戶提供技術支持和建議，包含產品介紹、驗證解決方案、解決技術問題和提供銷售支援，例如客戶和銷售工程師的現場技術支持、調試和培訓。 • 熟悉所有的產品線產品，包含操作原理、功能、優勢和可行性。這有助於建立客戶信心，並促使您主動判案和解決技術應用的挑戰。 • 維護技術文檔，包含尺寸圖、參考材料和應用數據。 • 保持高度的積極性和承諾，幫助銷售團隊推廣ifm的創新解決方案。 需要對產品、應用、銷售工具、報價和銷售論點進行培訓。 • 參與銷售團隊的聯合客戶拜訪 (包含實體及線上) • 將提供給客戶針對產品的技術參數、規格、選型、故障等ㄧ系列諮詢服務。 • 技術支援客戶範圍包含全台，辦公室坐落於台北松山區，無外出時須進辦公室，且每月須定期回高雄總公司。

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.