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Job Summary: The HR Specialist – Learning Development & Performance Management is responsible for planning, coordinating, and administering support staff learning, professional development, and performance management systems in alignment with school priorities, HR initiatives, and compliance requirements. Reporting to the Director of Human Resources, this role plays a key operational role in supporting workforce development, employee performance effectiveness, and a positive employee experience. The position manages support staff performance management frameworks, evaluation cycles, documentation, work schedule and timelines, ensuring processes are consistently applied in accordance with school policies, procedures, and legal standards. The role also plans and coordinates support staff professional learning and development initiatives, working closely with the Office of Learning and other stakeholders to deliver schoolwide employee learning and wellness activities. In addition, the HR Specialist serves as a primary point of contact for support staff professional learning development and performance management‑related inquiries, providing guidance, coordination, and clear communication to support staff members and their supervisors. The role supports strategic HR initiatives related to supporting workforce planning and staff development, contributes to process improvements, and ensures accuracy, confidentiality, and professionalism in managing support staff performance and professional growth records. Core Duties and Responsibilities: - Plans, coordinates, and delivers support staff professional learning and development, and employee wellness initiatives aligned with organizational goals and HR priorities. - Coordinates schoolwide employee learning and development initiatives in collaboration with the Office of Learning. - Manages support staff performance management systems, ensuring evaluation processes align with school policies, procedures, standards, and established timelines. - Coordinates and manages support staff performance review cycles, including process administration, timeline management, and tracking of performance review related documentation. - Manage support staff attendance requirements and work schedule tracking, inquiries, and maintenance to ensure alignment with operational needs and compliance with Taiwan government labor regulations. - Manages support staff professional learning, development, and performance‑related inquiries and communications. - Provide guidance, advisory support, and process improvement recommendations related to support staff performance management. - Ensure compliance with performance management policies, procedures, and applicable legal requirements. - Support strategic HR initiatives related to workforce planning, employee development, and organizational effectiveness. - Perform other HR initiatives and projects as assigned. Position Specific Key Competencies: - Proven experience in HR full functions, especially expertise in employee learning development and performance management systems - Strong knowledge of employment and performance management and HR policy compliance. -Demonstrated leadership and collaborative teamwork skills. - Excellent communication, interpersonal skills, and effective problem-solving abilities. - Proficiency in planning, project management, and organizational coordination. - Advanced analytical and logical thinking for evaluating complex situations and identifying causes and consequences. - High attention to detail for accurate correspondence, reports, and data management. - Ability to manage emotions, handle difficult conversations, cope with stress, and accept feedback professionally. - Professional awareness of behavioral impact and ability to maintain positive and professional interactions at all times. - Commitment to confidentiality in managing sensitive issues and staff concerns independently and professionally.

【工作內容】 1. 協助規劃並安排保全人員班表與人力調度。 2. 參與基層人員之招募、培訓、勤務督導與考核。 3. 偶爾需支援現場勤務，協助解決突發狀況。 4. 參與社區會議及年度區分所有權人會議，維護良好住戶與客戶關係。 5. 協助主管完成交辦事項，並執行基本文書作業。 【能力需求】 1. 人員協助與管理：能協助執行人員培訓、督導與考核。 2. 勤務規劃：能協助安排班表與調度，確保勤務順暢。 3. 溝通協調：能與管委會、住戶及現場同仁良好互動。 4. 狀況應變：能處理現場突發狀況或緊急事件。 5. 基本行政：能處理文書作業、會議紀錄與報表。

1.具影片拍攝/製作/剪輯二年以上經驗。 2.具撰寫腳本經驗。 3.熟悉遠距與數位教學、訓練者佳。 4.支援教育訓練業務執行

【Responsibilities】 1.統籌邦交國青年來台交流事務，負責該項專案管理及籌辦相關會議與活動。 2.其他主管交辦事項。 ※本職缺為專案定期契約職缺(自聘僱之日起為期一年)。

服務品質管理及提升、顧客服務接待、服務品質教育訓練、顧客意見處理、服務競賽活動辦理等

1.森林、昆蟲系相關科系尤佳，應屆畢業生可。 2.推動環境教育課程與活動。 3.園區導覽與介紹。 4.執行環境教育場域之各項行政工作。 5.其他主管交辦事項與部門間協助工作。

1.依據年度訓練發展計畫執行訓練發展課程，並執行政府補助之申請與核銷 2.E-Learning 系統管理及維護 3.數位課程規劃、製作與管理 4.各單位訓練課程審核、成效追蹤與管理 5.多元學習資源使用成效評估與管理 6.內外部稽核與其他主管交辦事項