找工作

What we are looking for The service team at Nova is looking for a Service Engineer to provide product support at Nova customers. In this role you‘ll be joining the Global Service Group at Nova. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide. Responsible for training, installing, and supporting all Nova products at customer sites worldwide. We foster teamwork, excellence, and innovation, making customer success our main goal. What you will be doing • Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field. • Support OEM partners, and End Users internal service as defined under warranty and service support agreements. • Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training). • Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager. • Maintain company’s parts inventory under the position’s control. Maintain proper level of stock in accordance with company spare parts tock policy, as set from time to time. • Assist in new equipment integration, “add-ons,” and upgrades. • Provide feedback to the headquarters based on experience gained with customers. • Support the customer beyond the defined working schedule as required.

1.資訊服務台，提供資訊諮詢服務及資訊問題處理。 2.電腦系統軟硬體技術支援。 3.資訊設備維護及管理。 4.駐點人員管理。 5.資訊專案規劃與執行。 6.其他交辦事項。

1. 生產過程中產品的品質管控，包括檢查原物料進貨，檢查生產線，並減少產品退貨率。 2. 與供應商合作，審查初級產品的樣品並進行測試，以確保成品具備應有的品質。 3. 建立和監控生產標準，分析生產、品管、維護和其他操作報告，以檢視生產問題。 4. 執行供應商稽核及對應客戶稽核及缺失回覆。 5. 產品客訴分析及報告回覆。 6. 其他主管交辦事項。 本職位的重要性在於確保產品品質與客戶需求相符，並能有效地控制成本和風險。此外，該職位可以通過提高產品品質和供應鏈效率來為公司的發展創造更大的價值。 如果您有相關經驗和技能，我們期待您的加入。

1. 協助客戶進行被動元件與保護元件的選型與基本應用建議 （如 PTC / FUSE / TVS / ESD 等） 2. 回應客戶在產品使用上的各類技術問題， 並提供合適的應用建議與資料說明 3. 支援業務與代理商，進行產品介紹與基礎技術訓練 4. 參與客戶端產品導入（Design-in）過程，協助確認元件使用方式與規格符合需求 5. 協助新產品上市前的應用測試與基本驗證工作 6. 協助處理客戶端的不良品回饋， 並配合內部單位進行問題釐清與回應 7.整合內部RD、品保與業務資源，提供客戶完整且一致的技術支援 如果你具備電子相關背景，熟悉電路或產品測試， 但希望有機會： * 不只在內部開發，而是接觸不同客戶與應用場景 * 理解產品在實際使用端的狀況，而不只是設計端 * 讓自己的技術，被更多人看見與使用 這個角色，會是你從工程端走向更廣視野的起點，歡迎您的加入。

1.派駐北部(科學園區-新竹.桃園.新北)半導體設備維護工程師，主要工作地點竹科台積電F20廠。 2.有設備查修邏輯思維或有意願學習者 3.設備保養、異常排除 4.須配合加班、On Call另提供津貼 5.可於駐廠當地上下班或住公司宿舍、有需要才進台中后里總部 6.辦公及宿舍地點於新竹竹科

1.設計與整合產品並應用於客戶端 2.解決客戶產品應用技術問題 3.協同相關部門完成客戶新產品專案

1.機械電控配線配盤。 2.場內機台試車安裝維護。 3.主要針對自動化設備的流程控制的規劃與設計，並進行電路設計、PLC、人機介面程式開發。 4.支援業務人員對客戶作控制系統及產品應用技術設明。 5.客戶提出之技術問題回覆及測試。 6.至客戶端作產品教育訓練。

1. 真空管清潔、洗滌塔機台設備(local scrubber)售後服務維修保養 2. 夜間假日需輪ON-CALL、值班 3. VIS-1,2機台維修保養，TSMC3、 TSMC12P8保固內機台維修保養，TSMC8 、TLSM合約作業

工作項目： 1. Customer layout/SCH review 2. IC H/W IP Verification, signal measurement. 3. F/W verification. 4. SSD technical support for customer design-in 5. SSD customer issue analyze and debug 6. cross-team communication and cooperation for customer requirement and issue 7. Product promotion with PM/Sales. 應徵條件： 1. 碩士以上，電機工程、電信工程、電控工程、電子工程、自動控制相關科系畢業為主 2. 熟悉 python 3. 熟悉 PADs/Allegro/OrCAD 4. 具2年以上下列工作經驗：硬體設計工程師, 有ODM/OEM/模組廠工作經驗尤佳, familiar MP flow is a plus. 5. 熟悉oscilloscope, Logical Analyzer, CATC操作 相關經驗者為佳

工作內容： 1. Provide pre-sales and post-sales support. 2. Understand customer requirements, and deliver technical presentations, reports, documents, and technology demonstrations. 3. Support customer product development and design. 4. Support customer issue analysis, resolution and management. 5. On-site support for debugging or certification tests. 6. Cross-functional collaboration with Realtek internal resources. 徵才條件： 1. M.S. or B.S. in Electrical Engineering or equivalent. 2. 3 to 5 years of progressive professional technical experience in IC design or related areas, direct experience in IC design house AE is preferred. 3. Strong analytical and problem-solving skills. 4. Strong written/verbal communication and negotiation skills with team spirit. 5. Being proactive and willing to take initiative. 6. Ability to work independently to achieve goals. 7. Ability to understand and explain technical issues and solutions to technical and non-technical personnel. 8. Higher Japanese skills(N1). Japanese customer support experience will be a plus. 9. Medium or higher English skills. 10. Familiarity with Ethernet protocols will be a plus. 11. Familiarity with the Automotive ecosystem will be a plus. 12. Experience of Linux will be a plus.