1. 配合業務發展新合作案，對外部夥伴溝通議定相應營運規則，並扮演內/外部溝通橋梁。 2. 規劃終端使用者服務體驗流程，並對內部溝通凝聚服務設計共識。 3. 跨單位協調營運配套流程、釐清各單位權責、確認關鍵績效指標(KPI)，並予以SOP文件化。 4. 依外部客訴or內部營運障礙發想改善方案(及流程及系統功能)，並推定該方案落實發生。 5. 統計分析營運重要數據，並提供策略建議以供決策。企業管理學類,一般商業學類,其他商業及管理學類
Project (Assistant) Manager
1. Understand overall project objectives, stakeholders’ expectations and commitments to the BOT Client. 2. Plan and establish project management mechanism, i.e. guidelines, policies, processes, and document standards. Coaching and follow up the compliance. 3. Managing routine project functions, including schedule management, resources management, issue management, change request management, document management, quality management, risk management, coordination and communication. 4. Coordinate and communicate with functional managers to ensure project objectives, activities and all the deliverables can be met.PMP國際專案管理師
Business Analyst/System Analyst
The business analyst/System Analyst is responsible for analyzing and modeling existing business processes. The goal of business process analysis is to understand and document current business procedures and identify areas for improvement. A thorough understanding of the current state of the organization is necessary prior to recommending changes related to implementing a new business solution. The business analyst uses modeling tools to document the current state of business processes as well as the desired future state. The business analyst is responsible for the knowledge transfer of business implications to the application/database developers and project managers. Key Accountabilities • Business Requirements finalization and defining the scope of the project. • Gap Analysis. • Solution Design: Propose solutions based on business requirements and work with Developers/Testers to implement the solution. • Support the team during the Unit Testing, SIT and UAT. • Quality Management: Ensures that all tasks carried out comply with procedures, mandatory quality standards and agreed testing standards and strategy. Supervisory responsibilities: • Work with a team of BA outside project work • Mentoring Junior BA within the team • Key clients (internal and external) Job Duties & responsibilities • Performs feasibility analysis, scope identification for projects, and works with the project management team to prioritizes deliverables, and negotiate on product functionalities. • Extract the AS-IS processes from the business users and work the business requirements with the customer business users • Analyse the AS-IS Scenarios and design the TO-BE business process flow with the Solution Architect • Working with Solution Architect during the design and blueprinting phases • Working with the business team for business use case development • Review the details of Business Requirement Document (BRD) and translate it into functional specifications. • Provides analytic support by coordinating data extraction from various databases and data interpretation. • Ensure that right practices are being followed while documenting requirements, by putting governance in place across different business domains. Review the requirement documents generated by team and suggest changes required if any. • Partners with development and analytic teams to provide reporting on software solutions. • Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
(C)Business Development Project Manager(Cupertino,CA, USA)
•Foster the relationships with key customer counter parts and decision makers. •Retrieve market information and conduct competitive analysis. •Manage day-to-day commercial and supply related tasks from factory or customers. •Handle projects from RFQ stage through mass production, and work with customer/factory to address obsolete material. •Facilitate cross functional teams to devise and execute account strategies and plans. •Review and scrub quotations before release to customers. •Negotiate contracts, such as master agreements, SOW, and settlement with customers. •Monitor MPS, CTB (clear-to-build) and supply plan reports and escalate and coordinate support when there are drastic MPS fluctuations, material shortage, or supply de-commit. •Prepare annual sales plan and achieve the set goals • Able to travel internationally 10~20％商業及管理學門
Structured Notes & Bond Product Manager_結構型商品產品經理
The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team.The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position. Responsibilities: Develop detailed product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met Lead cross-functional teams to resolve business issues related to technology projects with significant business impact as well as share knowledge across product marketing, contributing to the development of new techniques and improvement of processes/workflow for the product marketing function Participate in technology projects for small product enhancements and minor customizations Serve as Subject Matter Expert (SME) on product customization projects and influence decisions through advice, counsel, and/or facilitating services to others in area of specialization Document new products and/or changes to existing products, ensure smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources using analytical skills Direct and oversee marketing program life cycle management including market demands, technology trends, and competitive field Assume informal leadership/mentor role within teams and conduct coaching/training of new recruits Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Citi has entered into an agreement with DBS to acquire its consumer bank in Taiwan which includes credit cards, loans, retail banking, and wealth management. The sale is expected to complete in July 2023 . As this is a role to work in Citi’s consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to DBS that will employ Citi’s consumer bank employees, prior to their transfer to DBS.
1.開發規劃：產品開發專案之規劃、執行、設計及監控與查核 2.資訊搜集：收集產品市場訊息，分析產業趨勢並進行產品定位 3.文件整理：撰寫產品規格書及產品行銷資料等 4.協調溝通：協調整合跨部門產品問題分析解決及改善對策導入 5.分析優化：產品上線後進行持續監控分析，定期進行全方位評估及優化 6.關係管理：供應商維護及管理，與良好供應商維持良好關係 7.流程訂定：協助主管制定採購流程及相關作業表單 8.訂單管理：協助採購單據的查詢及下單的工作 9.成本控管：協助成本分析及存貨控管
1. 市場需求開發、供應商開發、關係維繫、合作洽談 2. 收集市場訊息，分析趨勢，研究客戶開發方向。 3. 執行新產品開發專案之規劃、執行、設計及發展進度掌控、成本控制及結案程序 3. 規劃、管理產品線 4. 協調新產品導入量產與上市 5. 進行商品管理、規劃、設計、推廣及開發協調。 6. 制定新產品規格，評估開發的可行性，進行導入並控管時程。 7. 進行商品市場資料分析與商品定位，發展產品行銷策略，並進行價格策略的制定。 8. 整理、分析並建立商品資料檔。 9. 對業務銷售部門解說新品，介紹產品特性及教學。 10.負責產品認證相關並與實驗室配合。 11.有LED相關經驗者
＜明基佳世達集團＞ AP10 Product Manager
1. Product management and schedule control 2. Co-work with cross functions, e.g. Sales, R&D , factory and so on. 3. Communicate with regional sales and customers 4. Cost review and improvement 5. Complete the items assigned by the supervisor
1. 負責各大電子商務平台上架、產品活動策略操作。(操作過 Yahoo!、MOMO購物網..等各大電商平台者佳) 2. 具推廣品牌策略及達成業績之規劃能力，並有效掌握活動成效及數字分析 3. 賣場營運(商品上下架管理、賣場文案編輯、活動素材規劃) ,賣場維護與定期更新 4. 行銷活動企劃案的撰寫、規劃，籌備、執行內容與後台設定管理 5. 業績整理、評估行銷活動曝光效益及成效追蹤, 觀察、分析相關產業競品動態 6. 熟悉平面設計軟體者為優
Wealth Management Product Team Head_財富管理產品主管
Job Description The Product Management Lead Analyst is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position. Responsibilities: Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients Provide informal guidance or on-the-job training to new team members Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans Implement team procedures, client problem resolution, and client management Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Citi has entered into an agreement with DBS to acquire its consumer bank in Taiwan which includes credit cards, loans, retail banking, and wealth management. The sale is expected to complete in July 2023 . As this is a role to work in Citi’s consumer bank, the successful candidate will initially be employed by Citi, but on sale completion, their employment will transfer to DBS that will employ Citi’s consumer bank employees, prior to their transfer to DBS.
1. Demo tool project 2. 統籌客服及開發團隊的資訊，討論規格需求，追蹤、控管並匯報專案進度，識別專案風險，確保各專案符合時程規劃 3. 新開發機台測試及功能驗證，配合開發團隊版本控管 4. 協助外訪客戶進行需求確認，並整合制定產品規格擬出分析報告，對內與對客戶內容簡報。 5. 受理障礙回報並與開發團隊合作，討論與安排處理內容與流程。 6. 協助建立和健全公司的專案管理體系 7. 專案執行期間產生之資料整理、知識管理 8. 完成主管交辦任務普通小型車
Community Associates are the guest experience specialists for our locations. From welcoming customers and guests, to supporting our center operations and sales activities, to maintaining valuable customer relationships, the Community Associates are an integral part of a team that continually works to improve our customer experience. Key Accountabilities: • Ensure the customers in your community are happy – offer the best customer experience • Be responsible for addressing customer queries or resolving arising issues • Ensure your centre is always up to standard every day • Conduct tours of your center, showcasing your center to potential new customers • Look for new revenue opportunities to help customers run their business • Build and maintain valuable relationship with customers. Retain existing customers in own community Working experience, Skills & Competencies • 1-2 years of experience in a customer service role, ideally in multinational organization • Bachelor degree in Business Administration or other • Fluent in English. PC literate • Customer oriented. Generate, build and effectively service valuable customer partnerships • Relationship Management. Build and maintain strong relationships with various stakeholders • Results driven. Meet or exceed expectations. • Problem solving and analysis. Actively handle problems, propose effective solutions in line with the analyze information • Team work. Able to contribute to a team environment towards a common goal • Strong communication skills • Passionate, Friendly, Pleasant • Appreciates Change / Is Flexible 在每個據點，社群業務專員致力於為我們的賓客帶來最棒的體驗。從歡迎客戶、到支援我們的中心營運和銷售活動，再到維護寶貴的客戶關係，社群業務專員為改善客戶體驗的團隊中，不可或缺的一部分。 主要職責： • 確保您社群中的客戶滿意——提供最佳客戶體驗 • 負責解答客戶的疑問及解決突發事情 • 確保您的中心每天都符合標準規範 • 導覽您的中心，向潛在的新客戶介紹您的中心 • 尋找新的創造收益機會來幫助客戶拓展業務 • 建立並維護與客戶的關係。於負責的中心留住現有的客戶 工作經驗、技能和能力： • 1-2 年客戶服務經驗，在跨國公司中工作者佳 • 商業管理或其他學士學位 • 流利的英語。善於電腦文件處理 • 以客戶為導向。有效地服務客戶，並建立有價值的夥伴關係 • 關係管理。與不同的人建立並保持牢固的關係 • 結果導向 。達到或超過預期。 • 問題解決和分析。積極處理問題，提出有效解決方案 • 團隊合作。能夠在團隊中，為實現共同目標而做出貢獻 • 強大的溝通技巧 • 欣賞變化/有彈性餐旅服務學類,其他外國語文學類,一般商業學類
1. 開發潛在客戶，拓展市場，以達成業績目標。 2. 定期拜訪經銷客戶，維繫穩定客戶關係。 3.開發房屋及土地市場。 4. 針對客源進行電話行銷與客戶經營開發銷售。 5. 提供不動產包租/代管仲介服務。 6. 提供不動產租賃仲介服務。 7. 管理客戶之不動產事務。 8. 負責帶看、解說及簽定租賃或買賣契約。 9. 提供不動產租賃諮詢服務（如：房屋價格評估、不動產法律及稅務諮詢）。 11.針對客戶需求提供規劃報告 10. 提供客戶售後服務。普通重機車