System Maintenance Engineer(Taoyuan)

1.Monitor applications in real time and handle abnormalities or errors. 2.Conduct troubleshooting, root cause analysis, and issue resolution to maintain system stability. 3.Support application optimization and small-scale development tasks. 4.Write and update maintenance process documentation, providing operational guidelines and best practices. 5.Monitor and maintain servers, networks, storage, and application systems to ensure high availability and stable operations. 6.Quickly diagnose, isolate, and resolve system and network issues, escalating incidents when necessary to minimize operational impact. 7.Perform scheduled maintenance, including system updates, patching, backups, and hardware checks. 8.Collaborate with IT, manufacturing, and engineering teams to align maintenance work with business objectives and drive improvement initiatives. 9.Document maintenance activities, incident handling, and solutions, generating reports for the day-shift team and management review. 10.Assist with system upgrades, new infrastructure deployments, and testing/monitoring of automated processes. 11.Participate in rotating day/night shifts to ensure 24/7 system availability. 12.Provide guidance and support to less-experienced team members when required.