職缺描述
工作內容： -迅速、親切且客製化地接待臨時來訪的客人，開啟對話並確保他們感受到服務熱忱。 -了解我們的客人是誰、他們為什麼來到Tesla、他們的購買意圖和時間表，從而建立一個詳細的客戶檔案。 -通過回答問題和根據客人的興趣和需求提供量身定制的體驗。 -掌握所有Tesla產品和服務的知識，以及當地電動車車主的優惠政策。 -通過收集客戶聯繫信息並為有購買意圖或潛力的個人安排試駕，幫助Tesla維持健康的銷售管道。 Responsibilities: • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome • Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile • Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda • Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners • Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
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