WG2C16_Probe Card 產品應用助理工程師/工程師(台中)

1. 具備半導體設備相關現場服務裝機售服經驗。  

2. 工作內容： 

遵守各項安全規範確保職業安全及個人健康。 

Local scrubber 設備裝機及售後服務維修保養及記錄。  

機台設備巡檢及故障排除，維持機台正常運作。 

提供技術咨詢與支援，與客戶建立良好關係、有效處理客戶抱怨、維持良性溝通。 

3. 工作環境：半導體廠(有無塵室經驗者佳)。  

4. 配合輪值夜間/假日on call(提供值班津貼)，出勤另給加班費。 

5.內部作業: ISO,零件庫存掌控清點。 

6.處理主管交辦事項

Technical 

1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 

2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate.  

3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.  

4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 

5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site.  

6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.  

7.Execute project action items under direct supervision 

8. Perform other related duties as assigned by senior FSE / supervisor 

Leadership 

1. May Provide on-site instruction to sub-contractors and customers 

Customer Relation  

1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 

2.Shadow more experienced engineer at customer site

• Support on-site maintenance and troubleshooting of vertical probe cards at the customer site 

• Record product issues, inspection results, and repair procedures 

• Monitor product abnormalities at the customer site and coordinate with internal teams for improvements 

• Perform tasks assigned by supervisors 

※ On-site allowance provided

1. 支援客戶端垂直式探針卡異常維修 

2. 記錄產品異常狀況、檢驗結果與維修流程 

※ 另有駐廠津貼 

※ 月薪待遇外，加班費、績效獎金、職務工作津貼等，將依公司規定加給。