售服工程師-W5(嘉義區)

【請同時至科林研發官方網站投遞履歷】 此職缺履歷登錄網址: https://opportunities.lamresearch.com/job-invite/191654/ 

Technical 

1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 

2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate.  

3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.  

4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 

5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site.  

6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.  

7.Execute project action items under direct supervision 

8. Perform other related duties as assigned by senior FSE / supervisor 

Leadership 

1. May Provide on-site instruction to sub-contractors and customers 

Customer Relation  

1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 

2.Shadow more experienced engineer at customer site