此職缺的所有相似工作:
(共4筆)
Customer Care Specialist
美商迪艾司科技有限公司台灣分公司
新竹縣竹北市|面議(經常性薪資4萬/月含以上)面議(經常性薪資4萬/月含以上)|2年工作經驗以上|大學展開收合In this role, you’ll be a key part of the team that connects our customers with the solutions they need, supporting orders, coordinating with internal teams, and ensuring nothing falls through the cracks. You’ll work closely with colleagues and customers from different countries and time zones, so flexibility, strong communication, and a collaborative spirit are essential skills needed.
Responsibilities
• Provide services to Taiwan Key customers and global customers across ASIA, EMEA, and the US. .
• Act as a point of contact for customer requests, questions, and concerns. Ensuring that these are handled promptly and professionally.
• Coordinate across departments (Sales, Product Manager, Project Managers, and Production Operations) to ensure customer requirements are documented, understood, and communicated promptly.
• Manage and follow up on quotes, orders, delivery schedules, and escalate potential issues, especially regarding delivery commitments. At the same time, ensure that timely communication is maintained with customers.
• Conduct weekly reviews of opportunities, revenue forecast trends, and analysis with Sales and Management teams.
• Build strong working relationships with team members across Asia, Europe, and America.
• Communicate through a mix of email, messaging tools, and direct phone calls. Will need to take a hands-on approach to ensure customer needs are met without delay.
• Work on process improvements and share innovative ideas on how we can improve customer experience and internal efficiency within DIS Tech.
• Learn the ins and outs of our business, from technical terms to how we serve some of the world’s leading technological companies.
【Please attach your English CV when submitting your application on 1111】
要求條件
- ● 商業及管理學門 相關科系
- 精選精選職缺
- 1天企業預估回應您的時間為「1個工作天」(2~7天以此類推)
- 急此職務急徵人才
- 習企業實習職缺
- 替研發替代役職缺
- 身接受身障職缺
- 職職場新聞,企業有發布新聞稿,文章,活動等訊息
- 溫溫馨職場,企業有提供職場環境及公司文化等簡介
