【知名協會】誠徵行政人員/專案人員

Job Description 

Roles & Responsibilities (R&R): 

IT Technical Service and Delivery Management 

1.Collaborate with hardware and software technical experts across divisions to deliver professional services to customers and ensure user satisfaction.  

2.Communicate with customer users and project managers to identify & analyze business requirements, and provide professional recommendations and consultations.  

3.Respond promptly to technical escalations or customer requests, and manage partners to troubleshoot and resolve issues. 

Account Relationship Management 

1.Understand customer needs at local, country, regional, and worldwide levels to analyze delivery requirements and contribute to strategic business planning.  

2.Serves as the primary contact for operational and tactical matters, representing the delivery of all services across functions.  

3.Manages customer expectations through performance metrics, reporting, escalation management, and communication planning. 

Coaching and Supervision 

1.Assess and manage service partners to ensure both individual and team excellence in service delivery. 

Implementation & Problem Solving 

1.Understand strategies and customer requirements for deploying software solutions and desired configurations.  

2.Approach technical problems methodically using sound strategies to ensure thorough understanding and effective resolution. 

3.Responsible for identifying and troubleshooting technical issues across multiple domains, including computer networks, information security, hardware break-fix, firmware, and software configurations. 

4.Coordinates with cross-functional experts to consolidate findings and escalate to R&D teams for future improvements.

Roles & Responsibilities 

• Translation of bid related documents, such as RFP, correspondences and customer comments, proposal, and any form of documents per request.  

• Manage translation progress for the outsourced translation tasks 

• Support tender preparation 

• Support after sales activities for spare parts inquiry & order delivery 

• Admin Assistance 

1. 翻譯投標相關文件，如：RFP（提案邀請書）、往來信件、客戶意見、提案書及其他要求的各類文件 

2. 管理外包翻譯任務的進度 

3. 協助投標文件準備 

4. 支援售後備品詢價與訂單交貨相關事務 

5. 行政協助 

6. 支援業務經理處理以下事項：文件翻譯／投標文件準備/售後業務支援 

＊Fluence English and Chinese translation skill 

＊本職缺為派遣工作，合約一年，期滿獎金一個月薪資

【工作內容】 

1.每日午餐便當數字清點、便當拍照、便當檢體保存 

2.員工餐廳出餐及用餐情況處理及回報 

3.員工餐廳清潔人員管理 

4.相關報表作業 

5.其他主管交辦事項 

☆ 此職缺為派遣職缺☆ 

☆ 熟PC操作(windows office應用軟體) 

☆ 熟Outlook & Excel 

☆ 中打30字/分

1.協助主管各項事務聯絡。 

2.協助維繫穩定客戶關係。 

3.協助國內、外業務及訂單處理。 

4.協助產品報價及產品展示，並處理帳款回收相關事宜。 

5.協助主管，傳達及說明公司各項業務重大訊息、活動及產品。 

6.其他主管交辦事項。

1. 一般文書資料處理及業務報價單製作。 

2. 訪客接待與會議安排等。 

3. 與德國總部郵件往來，溝通設備零件報價相關事務。 

4. 協助處理庶務性行政工作（如：事務機器叫修維護、辦公室用品採買）。 

5. 簡單零用金管理，整理費用報表與庫存報表給會計師事務所。 

6. 郵局與簡易銀行業務處理。 

7. 處理主管所交辦的其他事項。