此職缺的所有相似工作：
(共1筆)
共筆
Customer Care 客服部助理/專員 [歡迎身障朋友投遞]
達飛通運有限公司(CMA CGM (TAIWAN) LTD.)
|海運台北市中山區|面議（經常性薪資4萬/月含以上）展開收合1.Shipment lifecycle case management and dispatch cases to back-office team. Be the Single entry for all customer care queries.
2.Answering customer inquiries: Responding to customer calls, cases or chat messages to provide support, answer questions, and resolve issues within service level agreement.
3.Resolving complaints in case of unexpected shipment disruptions/ issues
4.Coordinate with related internal teams and follow up to ensure Resolution
5.Follow up on Customer Satisfaction Survey and NPS FEEDBACK for assigned customer
6.Face to face meeting with customer to create continuous improvement environment for assigned customer
要求條件
- ● 運輸管理學類,航運管理學類,一般商業學類 相關科系
- ● TOEIC多益 (Blue730-855分),TOEIC 多益(Gold860-990分),TOEIC多益 (Green470-725分) 專業憑證
- 精選精選職缺
- 1天企業預估回應您的時間為「1個工作天」(2~7天以此類推)
- 急此職務急徵人才
- 習企業實習職缺
- 替研發替代役職缺
- 身接受身障職缺
- 職職場新聞，企業有發布新聞稿,文章,活動等訊息
- 溫溫馨職場，企業有提供職場環境及公司文化等簡介
