營運管理_分行作業管理人員(刊期已經結束)

擔任存匯收付櫃員及金融商品協銷。 

職務條件如下: 

1.大學以上商學系所畢業。 

2.具一年以上銀行存匯經驗。

職務條件如下: 

1.專科以上學歷畢業。 

2.具二年以上銀行存匯及授信經驗。 

3.具撰寫徵信報告及業務推展能力。

1、依本公司正式員工任用。 

2、享有固定底薪及高績效獎金，挑戰百萬年薪。 

3、銷售台新銀行全系列信用卡商品及配合公司各項行銷企劃活動，並提供客戶對於以上商品之諮詢與申辦服務。

1. 有擔/無擔撥款作業 

2. 貸後管理及舊戶維護

1.營業單位存匯業務、現金收付等櫃檯服務性質工作。 

2.銀行商品服務推廣。 

3.其他主管幹部交辦事項。

1. Conduct IBG TSU review to comply with Group framework. 

2. To ensure the results are formally tracked and reported to management 

3. Monthly report preparation including regional and location 

4. Handle inspection matters in relation to TSU including regulatory audit, local audit and PWC etc. 

5. TSU-RCSA , SCSA TSU-PDPA 

6. EWSS system(transaction surveillance system) , re-platform, rule assessment , UAT, coordinate with group support team and prepare relevant material to committee as necessary. 

7. Conduct training/education to TSU team members to comply with Group and local requirement  

8. Group policy/procedure implementation ， deviation, local addendum as appropriate and communication with Group TSU/local TSU colleagues 

9. TSU local SOP maintenance ( new/update) and communication with TSU colleagues 

10. Taking follow-up actions in accordance with policy , procedure once an STR has been submitted to and FIU. 

11. Disseminating any relevant alerts, notices or reports received from the local FIUs to the appropriate BU/SU for their awareness and learning. 

12. Assisting supervisor or other teams (where appropriate) with respect to suspicious transaction investigations, gathering financial intelligence. 

13. Adhoc task support if necessary.

1. Develop SOP to comply with regional policies and local regulations.  

2. Responsible for driving sales monitoring report enhancement and control points/mechanism by working closely with stakeholders.  

3. Conduct periodic SOP/Boundary list and training.  

4.Timely complete sales surveillance related reports and sales healthy check  

5. Support BIF revision, SCSA, internal/external audit on information request providing.  

6. Sales misconduct investigation  

7. Sales new onboard training

•Review and roll-out Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) related policies and guidelines for. Conduct Gap Analysis between local regulatory requirements and MAS requirements when changes occur. 

•Understand related business/operation and providing the necessary AML/CFT advice, interpretation and recommendation on existing and new AML/CFT laws and regulations. 

•Assist in supporting the formulation of specific Guides relating to AML/CFT. 

•Facilitate relationship management with regulator. Assist in handling audit/regulatory inspection issues relating to AML/CFT. 

•Maintain AML/CFT policies and standards including relevant KYC/CDD guidelines to support the AML/CFT framework. 

•Provide relevant guidance on regulatory requirements in resolving gaps (where apparent), and report to relevant governance committee(s), as necessary. 

•Gap analysis on regulatory papers relating to KYC/CDD, AML/CFT (as applicable) to provide relevant guidance.  

•Facilitate implementation of AML controls within country, Group, business or functions, depending on regulations.  

•Ensure the Bank/Group has an effective sanctions control framework to manage the bank‘s exposure to sanctions risk. 

•Ensure customers with sanctions exposures are adequately managed to mitigate the risk to DBS.  

•Review and investigate all payment alerts to ensure the bank does not process any payments that may violate sanctions regulations that the bank adopts as a policy. 

•Train staff and develop awareness at all staff levels to ensure they are able to identify potential sanctions risk and mitigate risk. 

•Provide accurate reporting to senior management and the Board for appropriate decisions on bank’s sanctions risk. 

•Provide advisory comments on various products/initiatives. Examples NPA/NPA Lite, Outsourcing Risk Review, RCSA process, Customer Journey and any ad hoc initiatives/projects 

•Conduct periodical ERWA report and filing to regulator accordingly. 

•Conduct BU/SU AML,CFT & Sanction SCSA program and evaluation to comply with regulatory requirement

工作內容: 

•銀行投資交易處理(基金, 債券, 連動債, ETF) 申購,贖回. 轉換 

•基金,債券, 股票等配息作業 

•保管銀行交割對帳作業 

•海外股票,境外基金等公司活動帳務處理 ( 股票分割/反分割) 

•後台集中作業處理 : 換匯, 定存, 留單交易, 雙元貨幣交易處理 

•稅務申報, 主管機關申報作業處理 

•帳務處理 

•專案系統測試

1.負責自動化設備帳務處理，包含ATM補卸鈔帳務及異常帳務相關作業處理。 

2.處理客訴問題，具溝通協調能力。

1.ATM設備即時監控與異常事件管理。 

2.設備商與保全廠商維運品質與效能管理。 

3.分行ATM行銷派版執行與控管。 

4.ATM維運費用審核、核對與出帳管理。 

5.跨單位協作與營運支援作業。 

6.配合排班制度進行早/晚班及例假日輪班。

1. 資料審查（含定期審查）與辨識實際受益人 

2. 洗錢或疑似不法等相關交易監控 

3. 客戶溝通與案件追蹤管理 

4. 專案與交辦事項理

1.非訟事件繕狀 

2.函查繼承及閱卷聲請 

3.更生清算，非訟相關法院來文作業 

4.更生清算法院相關業務(含前置調解、協商) 

5.其他主管交辦行政事項 

※請至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/details/-_JR6715

1.國家協商專線服務/客戶帳務查詢與回應 

2.提醒客戶繳款作業 

※請至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/details/-_JR5593

1. 整批撥薪、法人、OTO預約等開戶業務審查 

2. 分行集中票據、開戶作業窗口 

3. 新業務集中處理專案需求討論與規劃 

※請至中信官方招募網站投遞履歷： 

ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/job/-_JR6975-1

1.洗錢或疑似不法等相關交易監控 

2.客戶溝通與案件追蹤管理 

3.資料審查(含定期審查)與辨識實際受益人 

4.AML系統操作維護 

5.專案或主管交辦事項 

※建議同步至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/job/-_JR2005

1.貸款會計帳務作業 

2.會計相關報表編制申報及檢核 

※請至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/External/job/-_JR6793-1

1.強制執行前置文件準備作業 

2.強制執行繕狀作業 

3.法院來函建檔回覆 

4.其他法務行政事項 

※請至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/details/-_JR6300

1.國家協商專線服務/客戶帳務查詢與回應 

2.提醒客戶繳款作業 

※請至中信官方招募網站投遞履歷： 

https://ctbcholding.wd3.myworkdayjobs.com/zh-TW/External/details/-_JR5593

五星辦公環境;完善訓練;無經驗可;享各樣優渥津貼! 

有游泳池、健身房、韻律教室、籃球場及員工餐廳不同餐點選擇，熱情邀請您趕快加入我們，一起來享受與體驗~~ 

1.【聘用正式員工】：本職務為中國信託正式員工，非短期約聘，享正職行員所有福利。 

2.【提供專業諮詢】：於線上聆聽客戶問題，協助解決及提供銀行業務或信用卡業務諮詢服務。 

3.【蒐集客戶聲音】：反映客戶聲音及蒐集客戶需求，提出流程建議與改善，成為客戶最佳代言。 

4.【提供豐厚獎金】：協助推廣公司各項產品，賺取獎金並享MVP出國旅遊。 

5.【專業培訓計畫】：提供專業金融知識的訓練及輔導，並鼓勵金融證照取得。 

6.【溝通技巧養成】：培養解決問題能力、專業溝通技巧及高EQ的情緒管理。 

7.【享有夜班津貼、交通津貼】：配合中小夜班輪班，即有外加高額輪班津貼、交通津貼。 

8.【輪班規律】：輪值規律，需配合夜間及假日輪班；偶爾需配合小夜時段(最晚2:00AM下班) 

工作內容 

1. 接聽客戶服務專線，妥善處理客戶反應之問題與意見 

2. 接聽客戶查詢、異動、申請電話、客戶諮詢服務 

3. 教導及協助客戶使用產品、問題排除及交換意見 

※請至中信官方招募網站投遞履歷：https://ctbcholding.wd3.myworkdayjobs.com/External/job/-_JR1903-1