安全部 安全員 (日/夜間）Security Department Security （Day/Night) Officer

1.具體國際性飯店工作經驗及貴賓名人接待配合經驗 (國安、警察及公關公司...) 

2.熟悉本地相關法規、主管機關、年度檢查及業務報告 

3.具有飯店各項緊急事件(天災及人為)預防計劃、演練及訓練能力 

4.具有各項安全設備，舉如但不限於CCTV、電梯控制系統、瓦解偵漏、停車設備等 

5.能以有效方式作好各種人員進出管制；並防範非法入侵 

6.能協助並提供同仁安全的工作環境

•配合接待貴賓名人 (具軍警、消防經驗者優先)  

•各項緊急事件(天災及人為)預防及處理 

•遺損預防及調查 

•安全設備 (CCTV、電梯控制系統、門禁系統、消防系統 ….等)監控及定期檢測 

•人員進出管制及定期巡邏，消弭風險因素 

•創造及維護客戶及同仁安全的環境

安全主任將協助安全經理領導團隊保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 

1.管理酒店的安全監控室營運，並安排酒店內外各區域的定期巡邏。 

2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 

3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 

4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 

5.監督並指導團隊成員執行所有安全和保全程序。確保同事嚴格遵守規定並針對違反之部分提出罰則。 

6.規劃並定期進行消防安全演習以及火災危機與風險管理評估。 

7.主持部門會議並安排每週的部門行事曆。 

8.處理、回應及匯報任何事件，並保存各事件報告的彙整。 

9.處理任何醫療事件，並在必要時向相關單位通報。 

10.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 

11.確保工作區域保持整潔有序。 

12.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 

13.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 

14.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 

15.嚴格遵守酒店所制定的部門營運標準、政策及程序。 

The Security Supervisor aids the Manager, Security to lead the security team in protecting assigned premises, assets, and personnel. The individual is expected to handle medical incidents, compile incident reports, liaise with and provide relevant information requested by other departments. 

1.Oversees the hotel’s security control and carry out regular patrols of all areas surrounding and within the hotel compound.  

2.Uphold the highest standard of safety and security by ensuring that all internal and external personnel adhere to the policies and procedures set by the local law and the hotel.  

3.Monitors and perform assessment checks of CCTV surveillance, all electronic security devices and fire alarm systems daily. 

4.Conduct investigation of all incidents, crime or suspicious characters according to the policies and procedures set by the hotel. 

5.Manage and coach all team members on all the safety and security procedures. Ensures strict compliance and advise on the consequences should they fail to comply.  

6.Plan and execute fire safety, emergency exercises, fire hazard and evacuation plans on a timely basis. 

7.Conduct team briefings and manage weekly schedules for security teams. 

8.Manage, respond to and report incidents whilst keeping a compilation of all incident reports. 

9.Handle all medical incidents and report to relevant authorities where necessary. 

10.Assist guests, visitors, colleagues, suppliers and all public associates while maintaining a friendly and welcoming attitude. 

11.Ensures that working areas are kept neat, organized and clean at all times. 

12.Report any defects or work orders to the relevant department to ensure defect-free and safe operation of facilities and services for all guests and colleagues.  

13.Recognizes the importance of Forbes standards as to deliver excellent service performance.  

14.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 

15.Complies strictly to all departmental operating standards, policies and procedures set by the hotel.