【助理工程師｜本土知名金融保險】應屆畢業生OK! 近信義區捷運站、另享年終雙節｜BIS_205

About the Role 

We are looking for an IT Operations Contractor to support our local business with day-to-day IT needs. In this role, you’ll ensure smooth and secure IT operations, provide hands-on technical support, and collaborate with regional and global IT teams.  

Key Responsibilities 

1. Provide day-to-day IT support for users, systems, and applications. 

2. Maintain and troubleshoot network infrastructure, PCs, mobile devices, POS systems, printers, and scanners. 

3. Ensure smooth operation of retail systems. 

4. Perform system updates, patching, and firmware upgrades as needed. 

5. Assist with IT procurement, asset tracking, and vendor coordination. 

6. Support IT projects such as local initiatives, store, renovation, and retail events. 

7. Provide in-store support during business hours, with flexibility for urgent after-hours needs. 

What we’re Looking For 

1. Experience in IT operations or technical support roles. 

2. Knowledge of Microsoft Windows, Office 365, Teams, and basic networking. 

3. Familiarity with retail IT systems (such as POS) is a plus. 

4. Strong troubleshooting skills and a hands-on, proactive approach. 

5. Good communication and collaboration skills. 

6. Ability to manage multiple priorities and deliver under pressure. 

Who you’ll Work With 

You’ll report to the Local IT Manager and work closely with: 

1. Local business teams and end users 

2. Regional and Global IT colleagues 

3. External vendors and service providers

我們正在尋找一位 IT 營運人員，以支援公司日常 IT 需求。此角色將確保本地 IT 營運順暢且安全，提供現場技術支援，並與區域及全球 IT 團隊密切合作。 

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主要職責 

1. 為使用者、系統與應用程式提供日常 IT 支援服務。 

2. 維護並排除網路設備、電腦、行動裝置、POS 系統、印表機與掃描器的故障。 

3. 確保零售系統運作順暢。 

4. 根據需要執行系統更新、修補與韌體升級。 

5. 協助 IT 採購、資產管理及廠商協調。 

6. 支援 IT 專案，如本地計畫、門市裝修或零售活動。 

7. 在營業時間提供現場支援，並能彈性處理緊急的需求。