餐飲部 鵲羽軒全日餐廳及宴會客房餐飲 副領班廚師 F&B Plume (All Day Dining Restaurant)& BQT/IRD Culinary Demi Chef de Partie

宴會廳/客房大夜服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 

1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 

2.確實地傳達期待、認可績效並產生一致的業務成果。 

3.監督宴會廳/客房服務開始與結束的工作流程。 

4.協調所屬工作區域內的職務，確保服務順利進行。 

5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 

6.保護顧客和同事的隱私與安全。 

7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 

8.能夠執行部門內的所有職務，並在必要時協助輪班。 

The Banquet/In Room Dining Night Shifr Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests.  

1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 

2. Communicates expectations, recognizes performance, and produces consistent desired business results. 

3. Supervises the workflow of opening and closing shifts. 

4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 

5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 

6. Protect the privacy and security of guests and coworkers. 

7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 

8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

負責製作客房餐飲餐點，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，並且協助早班餐點備製。 

1.遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 

2.擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 

3.維持廚房的一貫標準並遵循該廚房所規範的準則。 

4.於日誌中回報每日產能以及任何問題，包括損壞和破損。 

5.遵循酒店的標準作業流程。 

6.執行所屬廚房的開始及結束營業的作業流程。 

7.確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 

8.減少損壞或浪費。 

9.以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 

Responsible for preparing in-room dining meals, ensuring the quality and consistency of each dish meets standards. Follow Capella‘s standard procedures to provide professional, courteous, efficient, and flexible service. Additionally, assist in the preparation of breakfast items during the morning shift. 

1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 

2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set.  

3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 

4. Report in the logbook all productions and problems daily including spoilage and breakage. 

5. Follow the SOP‘s of the hotel. 

6. To perform opening and closing procedures established for the Place of Work as assigned. 

7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 

8. To reduce spoilage and wastage. 

9. To handle customer‘ inquiries courteously and efficiently and report colleagues‘ complaints or problems to supervisors.

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management.  

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

•確認工作區域一直處於乾淨的環境之下 

•向央廚領取魚肉類並且確認廚房間的轉帳是否正確 

•記錄新的食譜、新的程序並且透過學習去提升自己的專業能力 

•完成主管交代的的工作並協助其他單位或區域 

•參加所有教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識 

•執行每季、每兩年或是每年的營業器具盤點 

•執行被賦予的責任及合理的任務 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質

1. 負責大夜班客房點餐及早餐備餐相關事宜。 

2. 確保食材品質及衛生符合標準，並適時提供建議及協助教育訓練。 

3. 製作餐點並負責餐期前的備料及出餐流程。 

4. 配合主管安排及協助廚務相關工作。 

5. 準備營業期間點菜及宴會所需菜餚，確保供應順暢。 

6. 確保食品符合衛生管理規範，並維護工作區域整潔。 

7. 另有大夜津貼

•協助切菜台工作。 

•每日宴會餐廳的食材準備工作。 

•跟總倉提出適當的食材需求 

•確認工作區域一直處於乾淨的環境之下。 

•完成主管交代的的工作並協助其他單位或區域。 

•參加所有教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識。

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

•確認工作區域一直處於乾淨的環境之下 

•向央廚領取魚肉類並且確認廚房間的轉帳是否正確 

•記錄新的食譜、新的程序並且透過學習去提升自己的專業能力 

•完成主管交代的的工作並協助其他單位或區域 

•參加所有教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識 

•執行每季、每兩年或是每年的營業器具盤點 

•執行被賦予的責任及合理的任務 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

•協助整體廚房相關事宜，掌握食物的品質

• To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision and control.  

• To be constantly on the lookout for ways and means to improve the smooth running of the Restaurant.  

• To communicate and present a positive attitude to provide leadership to all staff in order to attain all desired goals.

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•長期PT或短期PT皆可 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

位於酒店五樓的文華Café為將現代時尚的餐廳，提供多樣化的單點美饌及主廚精選套餐。充滿現代感與悠閒的用餐環境，另可容納32位貴賓的私人包廂，適於朋友同樂、家人相聚或商務洽談的最佳首選。 

工作內容： 

• 控管現場同仁及工作指導 

• 人員管理及教育訓練 

• 顧客關係處理及維護 

• 店內行政庶務管理 

• 服務流程管理及維護 

• 物料盤點及叫貨管理 

• 點餐及桌邊服務

需要提供給全日廚房專業支援如下: 

•必須與主管間保持緊密的互動，協助確認每天採購食材的品質 

•確認冰箱是確認清理乾淨的，並且準備配置當天工作區域 

•協同餐務一起清潔公共區域，確認私人的衛生管理清潔也要做好 

•確認所有的生產的產品已經傳遞出去，如果有發生短缺問題要立刻通知主管，並且確認生產的產品是否有達到標準的品質要求 

•當Chef de Partie休假時，即為期職務代理人，負擔起該有的責任 

Provide professional support to the Café UDT Kitchen in the following: 

•Work closely with his supervisor department head on determining the quantity of food purchased. 

•Check that all the refrigerators are cleaned, set-up the work station for the day. 

•Check and involves steward department in general cleanliness sanitation and staff personal cleanliness and hygiene. 

•To ensure that all the products have been delivered and to inform his supervisor of any short delivery and also to check if any products are not the standard of quality required. 

•In the absence of Chef de Partie, takes over and fully in charge of the department at any time required.

•確認工作區域一直處於乾淨的環境之下。向驗收領取魚肉類並且確認廚房間的轉帳是否正確 

•記錄新的食譜、新的程序並且透過學習去提升自己的專業能力 

•完成主管交代的的工作並協助其他單位或區域 

•參加所有教育訓練，維持所有的程序及基本工作一致性，並透過協助主管同時提升自己的專業知識 

•To ensure that the working area is clean at all the time. To collect fish and meat from receiving and to check that all the inter kitchen transfers correspond to the requirements. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge. 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Attend any training sessions and always strives to keep abreast of any procedures and general works on upgrading his general knowledge with the help of his supervisor.

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

•完成主管交代的的工作並協助其他單位或區域 

•提供給廚房專業支援 

•依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。 

•協助整體廚房相關事宜，掌握食物的品質 

•遵守廚房的製造過程符合HACCP規範 

•Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

•Provide professional support to the Kitchen 

•Maintain a high standard of all food preparation and service, according to the standards required by the management. 

•Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

焰28 西餐廳 提供火烤料理的，提供顧客靜謐，優雅的服務，讓客人享受台灣食材結合西式料理手法餐點。 

https://capellahotels.com/en/capella-taipei/dining/ember-28 

酒吧廚房 廚房助手負責生產並保證最高品質的產品，保持衛生安全標準，按照公司的指導方針，並支持本部門文化的動力、團隊精神和創造力。 

1. 準備和製作所有菜單，根據規定的食譜和標準，確保份量大小和菜品品質符合公司標準。 

2. 確保備餐所需的食材根據菜單訂單進行，檢查下屬根據庫房領料單領取食材，確保收到的貨品符合預定的品質和採購標準。 

3. 確保食物的適當處理和儲存，將損耗降到最低。 

4. 確保工作台的清潔和消毒按照安全程序進行備餐。 

5. 遵循並保持H.A.C.C.P程序。 

6. 協助進行定期及不定期盤點。 

7. 遵循維修程序和清潔時間表。 

8. 能夠執行其他臨時指派的工作。

9月全新開幕，業界首創獨棟三層酒吧，每層有獨特主題，不同風格，歡迎加入! 

https://capellahotels.com/en/capella-taipei/the-glasshouse 

協助三層樓酒吧/餐酒館的廚房區域，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，以大幅提升顧客滿意度。 

1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 

2. 擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 

3. 能夠靈活地在各餐飲部門內輪替值班。 

4. 能夠獨立執行所被分配到的工作區域職務。 

5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 

6. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 

7. 遵循酒店的標準作業流程。 

8. 充分熟悉酒店所提供的各項服務與設施。 

9. 執行所屬廚房的開始及結束營業的作業流程。 

10. 對於菜單內的各項餐點和飲品有全盤的了解，並能夠針對餐飲搭配做推薦以及推銷。 

11. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 

12. 控管營運備品數量並減少損壞或浪費。 

13. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 

Assist in the kitchen areas of the three-story bar/wine bistro, ensuring the quality and consistency of all dishes prepared meet the standards. Follow Capella‘s guidelines to provide professional, courteous, efficient, and flexible service, significantly enhancing customer satisfaction. 

1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 

2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 

3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 

4. To independently be able to run the section you are assigned to. 

5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 

6. Report in the logbook all productions and problems daily including spoilage and breakage. 

7. Follow the SOP‘s of the hotel. 

8. To be fully conversant with all services and facilities offered by the hotel. 

9. To perform opening and closing procedures established for the Place of Work as assigned. 

10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 

11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 

12. To monitor operating supplies and reduce spoilage and wastage. 

13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.

全日餐廳經理將協助餐飲副總經理管理餐廳及點心坊的日常營運。確保員工提供一致且周到的服務，以維持高水準的餐飲服務。 

https://capellahotels.com/en/capella-taipei/dining/plume 

主要職責： 

1.顧客服務：以專業榜樣領導團隊，提供高品質、細緻且一致的服務體驗。 

2.日常營運：負責餐廳每日營運管理，確保團隊遵循飯店標準與流程。 

3.市場趨勢與策略：掌握市場動向，協助制定菜單定價與服務策略。 

4.行銷內容更新：與行銷業務部及主廚溝通，定期更新菜單與活動資訊，支援餐廳推廣與行銷。 

5.財務管理：準確呈報營運數據，包含損益、預算與成本控制。 

6.資訊傳達：熟悉飯店活動與促銷，主動向團隊傳達最新資訊，提升顧客體驗。 

7.客訴處理：處理顧客反饋與服務缺失，並確保回覆與改善迅速到位。 

8.服務標準：推動團隊遵循富比士五星標準，提升服務表現與稽核成果。 

9.員工培訓：主動辨識訓練需求，提升員工能力與工作表現。 

10.安全與隱私：確保顧客與同仁的隱私與人身安全受到妥善保護。 

The All day dining Restaurant Manager assists the EAM of F&B in the supervision and coordination of the daily restaurant and Gift shop operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 

Key Responsibilities: 

1.Guest Service: Lead by example to deliver refined, high-quality, and consistent guest experiences. 

2.Daily Operations: Manage day-to-day restaurant operations, ensuring the team follows hotel standards and procedures. 

3.Market & Strategy: Stay informed of market trends and assist in developing pricing and service strategies. 

4.Marketing Tools: Regularly update menus and promotional materials to support marketing initiatives, work closely with MarCom team and Chef.  

5.Financial Management: Accurately report financial data, including P&L, budgeting, and cost control. 

6.Information Sharing: Stay updated on hotel promotions and activities, and effectively communicate changes to the team. 

7.Complaint Handling: Address guest feedback and service issues promptly, ensuring timely resolution and satisfaction. 

8.Service Standards: Promote and maintain adherence to Forbes standards for service excellence and audit performance. 

9.Team Development: Identify training needs to enhance staff skills and improve overall performance. 

10.Safety & Privacy: Ensure guest and employee privacy and safety are always protected.