[Server]Senior Account Sales (大溪)

1. Analyze forecasted demand to develop weekly planned independent requirements.  

2. Work closely with procurement and production teams to ensure adequate fulfillment to support and meet customer’s demand target  

3. Act as a liaison between customer and related operation teams to effectively communicate and resolve fulfillment & liabilities issues  

4. Work with NPI team (RD/PM) for early material planning review and supply readiness  

5. Excess / slow moving inventory control management and close OBS package timely.

1. Analyze forecasted demand to develop weekly planned independent requirements.  

2. Work closely with procurement and production teams to ensure adequate fulfillment to support and meet customer’s demand target 

3. Act as a liaison between customer and related operation teams to effectively communicate and resolve fulfillment & liabilities issues 

4. Work with NPI team (RD/PM) for early material planning review and supply readiness 

5. Excess inventory control management and close OBS package timely.

The candidate will be an experienced professional with basic skills of communication, enthusiasm, ownership & creativity that’s able to drive & deliver results between customer & IEC. The candidate will be responsible for external & internal alignment on project basis activity.  

1. To participate as Project member and work with PM to accomplish milestones & deliverables.  

2. Consolidate RFQ, RFP & RFI proposal and act as point of contact to respond.  

3. Be able to deep dive on the Quotation, ROI & BOM numbers.  

4. Responsible for manage legal documents, billing & ARAP payment issues. 

5. To work with Supply/Demand, Service, Quality and Production team to adequate Customer‘s demand or requirements. 

6. Coordinating Executive Events & Maintain decent relationship with counterparts.

The Business Program Manager (BPM) is responsible for leading and managing complex, cross-functional programs from initiation to successful completion. A key focus is translating program success into commercial results and meeting defined revenue goals. The BPM acts as a critical driver, coordinating Engineering, Supply Chain, Manufacturing, and Sales/Account teams while also serving as a key operational point of contact for strategic accounts. 

1. Business Strategy and Program Governance 

 Cross-Functional Alignment: Serve as the crucial interface between Product Management, Engineering, and Operations, translating market requirements and product specifications into actionable operational plans. 

 Risk and Issue Resolution: Proactively identify potential technical, supply chain, or production risks, and lead cross-functional teams to develop and execute resolution plans. 

 Executive Reporting and Presentation: Demonstrated proficiency in tailoring complex technical and operational updates into clear, concise, and high-impact reports and presentations for executive leadership. 

*Financial Acumen and Value Realization: Understand of business drivers including, total cost of ownership, and profit/loss implications. Tracking the realization of projected business benefits. 

2. Strategic Account Engagement and Sales Enablement 

*Account Program Management: Act as a primary operational liaison for strategic account sales teams, ensuring program plans align with customer delivery schedules and volume commitments. 

*Volume and Forecast Management: Collaborate closely with the Sales/Account teams and Supply Chain to validate sales forecasts, manage program production readiness, and secure alignment to meet quarterly and annual revenue targets. 

*Customer-Focused Program Resolution: When program issues (e.g., delays, supply constraints) impact a key customer, lead the cross-functional effort to communicate the mitigation plan to the Account Manager and ensure its timely execution. 

3. Communication and social skill 

*Stakeholder Management: Proven ability to effectively identify, engage, and manage expectations across a diverse group of internal and external stakeholders, including Engineering, Sales, Operations, and external partners (e.g., ODMs/CMs). 

*Cross-Functional Influence: Ability to influence without direct authority, driving consensus and decision-making among functionally diverse teams to achieve program objectives and resolve critical roadblocks. 

*Negotiation and Conflict Resolution: Strong negotiation skills to mediate conflicts, prioritize competing resources or objectives, and drive optimal outcomes for the business program. 

*Active Listening and Clarity: Excellent active listening skills to understand challenges from various perspectives, coupled with the ability to articulate program requirements, risks, and next steps with unwavering clarity in both written and verbal formats.

1.Proven work experience as an Product manager, Product line manager, Account Manager for 5 year in OEM / ODM. Account manager and Quality, factory operation experience is preferred. 

2.Ensure the timely and successful delivery of response according to customer needs and objectives 

3.Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 

4.Negotiate contracts and close agreements to maximize profits 

5.Solid experience with RFI/RFQ process and quotation 

6.Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

1. 負責Key Account 客戶管理，協助BD業務達成業績目標。 

2. 產品報價，forecast，帳款回收，售後服務，專案庫存管理。 

3. 擔任客戶與公司溝通的橋樑，即時反應客戶狀況，協助解決客戶問題。 

4. 訂單管理，包括處理客戶訂單、監控訂單狀態和安排交貨。 

5. 定期拜訪客戶及國外分公司， 且安排客戶拜訪行程。 

6. 需配合客戶時區參與會議，確保溝通順暢。 

•Manage Key Account customers and support business development in achieving sales targets. 

•Handle quotations, forecasts, accounts receivable, after-sales service, and inventory management. 

•Act as a liaison between customers and the company, ensuring smooth communication and issue resolution. 

•Order management, tracking, and delivery coordination. 

•Oversea customers visits, and coordinate client visits. 

•Attend meetings across different time zones as needed.

1. 負責Key Account 客戶管理，協助BD業務達成業績目標。 

2. 產品報價，forecast，帳款回收，售後服務，專案庫存管理。 

3. 擔任客戶與公司溝通的橋樑，即時反應客戶狀況，協助解決客戶問題。 

4. 訂單管理，包括處理客戶訂單、監控訂單狀態和安排交貨。 

5. 定期拜訪客戶及國外分公司， 且安排客戶拜訪行程。 

6. 需配合客戶時區參與會議，確保溝通順暢。 

•Manage Key Account customers and support business development in achieving sales targets. 

•Handle quotations, forecasts, accounts receivable, after-sales service, and inventory management. 

•Act as a liaison between customers and the company, ensuring smooth communication and issue resolution. 

•Order management, tracking, and delivery coordination. 

•Oversea customers visits, and coordinate client visits. 

•Attend meetings across different time zones as needed.