Inventory Specialist -新竹/ 龍潭

Job Responsibilities: 

1. Order processing: Process customer orders, ensuring accuracy and efficiency in order entry; Track and monitor order status, providing regular updates to customers. Sox control and compliance. 

2. Customer interaction: Manage incoming calls from external customers and internal filed engineers in a professional and courteous manner; Act as the primary point of contact for customers seeking information about Spare Parts; Listen attentively to customer inquiries, concerns, and requests. 

3. Issue Resolution: Assist customers in resolving issues, such as order discrepancies, product defects, by coordinating with relevant departments; Initiate returns or replacements as needed, ensuring customer satisfaction. 

4. Streamline projects: collaborate with company G&O on the program management. 

5. Cross functions operation: accept new assignments during CSBG sections of CS, Logistics and CSBG Admin , and own ability to handle the cross functions operation.

【本職缺僅接受台積電官方網站投遞】 

請至台積電官方網站投遞個人履歷表，此職缺履歷登錄網址: 

https://careers.tsmc.com/careers/JobDetail?jobId=13418&source=1111 

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. 

Responsibilities: 

1. Develop and manage world-class supplier partnerships with leading sourcing, procurement, and supply chain management solutions, and deliver continuous improvements in business results, quality, cost, delivery, service, and sustainability toward a reliable and cost-effective supply chain. 

2. Develop procurement strategies and enhance/execute collaborations across diverse suppliers, groups, and stakeholders while optimizing the solution for TSMC. 

3. Forecast demand and supply planning to ensure requirements are fulfilled. 

4. Manage suppliers to ensure reliable delivery and replenishment. 

5. Lead/coordinate cross-functional enhancement project(s) for supply chain excellence. 

Current openings in the following job roles are welcome to apply: 

1. Global Procurement and Sourcing Professionals - Equipment and Parts/Accessory, General Affairs, Indirect Material, Facility. 

2. Global Supply Planning Professionals - Indirect Material and Parts. 

Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.