GTS-Cash Product Manager

In this role, you’re expected to:  

Review market announcements related to corporate action events within TWSE MOPS. 

Verify and approve announcements created by the maker, conduct entitlement reconciliation reviews, and perform payment reconciliation reviews. Investigate and resolve any discrepancies or breaks. 

Follow up on voluntary corporate action events to ensure all instructions are executed accurately and timely. 

Participate in the implementation of assigned projects, including new products and services. This involves gathering requirements, participating in system testing, and escalating any issues to the technology team. 

Monitor daily checklist and EOD process to ensure there is no missing items 

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm‘s reputation and safeguarding Citigroup, its clients, and assets. This includes driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.

In this role, you’re expected to:  

Process securities transactions, provide analytic input for traders and aid in review of derivative products 

Identify and resolve securities and derivative settlement issues, and make process improvement recommendations to leadership 

Analyze moderately complex reports to satisfy management requirements, aid in control activities, and contribute to the launch of product services 

Monitor and suggest solutions to errors to minimize risk to the bank, through an intermediate knowledge of procedural requirements 

Escalate transaction processing issues to the appropriate department and collaborate on a solution 

Design and analyze moderately complex reports, in coordination with standards set by direct leadership 

Assist with control activities, and the launch of new products and services 

Ensure processes adhere to audit and control policies 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Responsibilities: 

Identify project resources, monitor work and budget, and mitigate risks v 

Ensure satisfactory completion of daily project operations in backing of existing and new clients, including all regulatory requirements 

Develop, implement and track appropriate KPIs (key performance indicator) and SLAs (service level agreement) for the group 

Recommend and implement new systems and enhancements to securities processing procedures 

Provide an in-depth analysis and develop solutions to issues related to securities processing or hedge fund activities 

Conduct discovery and due diligence activities with clients to meet their needs 

Assess service quality and identify areas for improvement 

Advise and coach new/lower level personnel 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Inter Bank Remittance -domestic payment /return payment processing. 

Tax payment processing. 

Follow up pending items and resolve various issues. Handle customer/non-customer online service inquiries and offline investigation. 

Follow procedures and controls required. 

Provide feedback on project related activities. 

Conduct UAT/PROD testing if required. 

Support management for administrative functions. 

To perform sanction disposition.

In this role, you’re expected to:  

Process and complete settlement of daily transactions instructed by clients 

Daily reconciliation of general ledger balances to the sub-ledger 

Preparation of reconciliation package 

Identify and clear accounting exceptions and mismatched items 

Analyze reoccurring issues and assist in developing process improvements 

Monitoring status of aged breaks on balance sheet accounts 

Exercise sound judgement regarding the proper application of accounting principles to reconciliations 

Effectively communicate with team members, management and business partners 

Respond to Balance Sheet Substantiation team requests for information 

Ensure financial reporting deadlines are met 

Participate in and/or lead projects as assigned 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices 

Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.) 

Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor 

Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy 

Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards 

Maintain BSU tool 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Process clearance and settlement of Taiwan cash securities transactions 

Utilize data analysis tools and methodologies, in conjunction with professional judgement to make process improvement recommendations 

Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 

Participate in the implementation of assigned projects, including new products, services and upgrades to platforms 

Identify policy gaps and formulate new policies to enhance the streamlining of trade flow processes 

Monitor and provide solutions to errors to minimize risk to the firm 

Provide informal guidance, and/or on the job training to new team members 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

In this role, you’re expected to:  

Client Services: 

Serve as a primary point of contact for internal and external client inquiries via email and phone, providing timely and accurate resolutions with regards to pre/post trade issues and enquiries. 

Trade Lifecycle Management: 

Resolve complex process problems in global and local systems which require an in-depth evaluation of basic securities processing procedures and industry standards. 

Process pre trade/trade capture, allocations, confirmations/affiliations, FOBO/P&L reconciliation, and client service. 

System & Data Integrity: 

Oversee the set-up of new client, while representing a securities processing team, and acting as the analytical and procedural expert. 

Serve as analytical or procedural expert for securities processing deliverables/initiatives. 

Assist with the development of new techniques and streamlining trade processing activities. 

Regulatory & Exchange Reporting: 

Prepare and submit mandatory reporting to the exchange, including Day Trading and Omnibus allocation, ensuring full compliance with regulatory requirements. 

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

1.信託商品(基金、複委託商品、結構型商品)之挑選與上架  

2.信託商品(基金、複委託商品、結構型商品)交易流程規劃  

3.管理及維護國內外基金、券商通路、投資銀行上手，執行相關產品推廣專案與活動 

4.相關產品教育訓練及產品諮詢 

5.追蹤與管理產品相關行政系統與報表作業 

6.熟悉SQL資料庫分析尤佳 

※本職缺歡迎身障人士主動投遞履歷應徵

1.信用風險、國家風險、流動性風險、利率風險及氣候風險等各項風險指標之日常管理與監控 

2.資料蒐集、分析與研究，圖表製作及撰寫專案報告 

3.公文寫作與專案文書企劃、PPT簡報製作 

※本職缺歡迎身障人士主動投遞履歷應徵

1.基金/海外債產品上架(新產品引進) 

2.基金/海外債行銷活動規劃與推動(內外部行銷專案) 

3.基金/海外債與上手行政庶務 

4.基金/海外債平台與系統優化(功能新增與優化改善) 

5.擔任理財業務人員商品專業知識之訓練講師 

6.輔銷資料及例行報表製作 

※本職缺歡迎身障人士主動投遞履歷應徵

1. 外匯交易拋補。 

2. 與交易上手聯繫與溝通相關工作。 

3. 熟悉彭博、路孚特資訊軟體。 

4. 製作交易相關報表。 

5. 協助處理其他主管交辦事項。 

※本職缺歡迎身障人士主動投遞履歷應徵

1.輔導通路銷售理財商品。 

2.協助理專執行客戶投資商品理財分析、陪訪或提供客戶規劃服務。 

3.提供理專市場分析資訊與投資銷售策略諮詢，各式投資面銷售問題諮詢窗口。 

4.協助各項理財及投資說明會的舉辦。 

5.負責投資商品銷售教育訓練。 

※本職缺歡迎身障人士主動投遞履歷應徵

Citi Commercial Bank offers its clients the convenience, a global banking network, thought leadership and global financial capabilities of Citi. We deliver extensive industry knowledge, local expertise and dedicated service support to Mid-Market companies, with an international footprint. We are focused on providing banking and financial solutions to our clients across 5 key growth industries - Business & Professional Services, Industrials, Digital, Technology & Communications, Consumer and Healthcare. 

The primary responsibility of the Associate will be, in cooperation with the Senior Relationship Managers, servicing the banking & financing needs of international Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients. 

Responsibilities: 

Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution. 

Support Senior Relationship manager in management of assigned portfolio of clients. 

Work closely with Senior Relationship Managers to ensure we provide a ‘Client First‘ approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients. 

In cooperation with Senior Relationship Manager calls on clients and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions. 

Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform. 

Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met. 

Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group). Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams. 

Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation. Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes. 

Understand key commercial banking processes & solutions, including Transactional Banking, FX, Trade, Treasury, Working Capital and Lending products. 

Support Senior Relationship Managers on solutioning assessment, preparation of pitch books and meeting materials, assists with new clients’ acquisition. 

Work collaboratively with key internal stakeholders across CCB, share best practice across teams in order to deliver ‘best in class‘ relationship management to new and existing clients. 

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm‘s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

1.監督/覆核/執行日常市場風險管理工作(金融商品評價、限額控管、管理報表製作、價格偏離檢查…) 

2.市場風險相關會議/專案之參與/呈報/決策 

3.其它部門間市場風險相關控管工作之溝通與協調 

4.上級主管各項交辦任務 

※本職缺歡迎身障人士主動投遞履歷應徵

1.海外債銷售通路之業務推廣與教育訓練 

2.海外債銷售通路之債券報價與交易執行 

3.協助銷售端服務及問題排除 

4.維護客戶(金融同業、企業法人或自然人)關係 

5.其他及主管交辦事項

1.海外債券產品管理、上架規劃、文件製作與維護、推廣及業務協調 

2.國際總體經濟分析及海外債券標的分析報告 

3.協助海外債券報價與交易執行 

4.協助銷售端服務及問題排除 

5.相關系統及流程規劃 

6.其他及主管交辦事項

Job Summary: 

The Specialist will be responsible for driving digitization and datadriven operating model (DDOM) to the dealing room by providing technical expertise in the areas of data analysis, digital solutions, and automation. This role will work closely with cross BU/SU and cross-country colleagues to identify business opportunities for digital solutions, advanced analytics, and machine learning techniques to improve customer experience, internal efficiency, and drive revenue growth. 

Responsibility: 

★ Collaborate with the dealing room team and other departments to identify and collect relevant data to develop new strategies and tactics based on market insights and data analysis in compliance with regulatory requirements and internal policy 

★ Maintain the local T&M data pipeline within ADA to support all analytics and modelling from enterprise ADA 

★ Align to regional change management framework for data to be adopted into Taiwan 

★ Work with overseas data colleagues in Hong Kong and Singapore and to port over analytics tools and models fit for local Taiwan T&M use 

★ Analyze data to identify trends, opportunities for revenue growth, and areas for improvement 

★ Apply statistical modeling and machine learning techniques to develop predictive models and algorithms to drive business outcome 

★ To work with internal/external teams on exploring or creating new business models to drive new revenue streams 

★ Manage implementation of digital solutions with clients 

★ Communicate findings and recommendations to stakeholders in a clear and concise manner 

★ Conduct research and stay up-to-date with industry trends and best practices in data analysis, digital solutions, and automation, and provide recommendations for new tools or platforms that could benefit the dealing room 

★ Work with marketing and product management teams to drive revenue growth and client acquisition through digital channels 

★ Perform other related duties as assigned

1.基金商品之挑選與上架  

2.基金商品之交易流程規劃  

3.管理及維護國內外基金公司，執行相關產品推廣專案與活動 

4.相關產品教育訓練及產品諮詢 

5.追蹤與管理產品相關行政系統與報表作業 

6.其他信託理財商品(複委託商品、結構型商品)之備援 

7.熟悉SQL資料庫分析尤佳 

※本職缺歡迎身障人士主動投遞履歷應徵

1. 台、外幣債券附條件交易。 

2. 台、外幣固定收益商品交易與部位管理。 

3. 製作交易相關報表。 

4. 國內、外金融市場研究與全球總體經濟資訊分析。 

5. 協助處理其他主管交辦事項。 

※本職缺歡迎身障人士主動投遞履歷應徵