兼職 廚藝部辦公室行政祕書 Culinary Office Admin Secretary

1.飯店房間的清理打掃 

2.更換床單 

3.清潔浴室，補充衛浴用品 

4.房間的消毒 

5.協助其他區域的清潔作業

1.飯店客房打掃清潔 

2.具經驗者佳 

3.享勞健保、三節獎金、年終獎金、退休金

旅居文旅驛站系列是無櫃檯自助入住旅館，房務是驛站系列最重要、最不可或缺的夥伴！ 

若你不怕接觸人群，想在空閒時間增加額外收入， 

喜歡打掃房間、提供整潔的環境等待旅客入住， 

歡迎加入旅居文旅，成為我們的夥伴！ 

【工作內容】 

1.依照制定的標準整理與清潔客房，包含空房擦拭。 

2.依照制定的標準定期保養客房設備。 

3.負責客房備品之補充。 

4.負責⼯作區域的清潔與保養。 

5.負責公共區域的維護與保養。 

6.其它清潔相關的主管交辦事項。 

【我們希望你有這些特質與經驗】 

1.⼯作細⼼、學習意願高，且具責任感。 

2.具旅館房務⼯作相關經驗半年以上為佳。 

*兼職同仁不適用部分公司福利。 

*若掃房組數超過設定標準組數，將發給獎金作為獎勵。 

*22:00前之出勤時數以時薪196元計算；晚間22:00後之出勤時數以時薪210元計算。

協助客人泊車，規劃並調度停車位置。

1.櫃檯接待服務。  

2.客人諮詢回覆。  

3.房客入住、退房、結帳。

• 完成主管交代的的工作並協助其他單位或區域 

• 提供給廚房專業支援 

• 依照食品安全衛生管理規章標準，於廚房執行高標準的食材準備工作。  

• 協助整體廚房相關事宜，掌握食物的品質 

• 遵守廚房的製造過程符合HACCP規範 

• Perform any general duties as defined by his supervisor and help in any other department or section in the kitchen. 

• Provide professional support to the Kitchen 

• Maintain a high standard of all food preparation and service, according to the standards required by the management.  

• Take any note on new recipes, new procedures, keep his learning process going at all times to improve his professional knowledge.

1.免稅商店專責人員業務之執行與海關聯繫窗口 

2.免稅商品進出倉之文件及貨品檢核執行 

3.商品盤點帳務查詢、異常追蹤、庫存稽核作業 

4.各項行政作業流程執行、改善及優化，及業務聯繫窗口 

5.專案工作級主管交辦事項。

工作內容 ： 

1.烹煮早餐餐點 

2.廚房內外場清潔 

3.飯店早餐相關工作 

4.餐廳週邊環境清潔工作 

5.主管交辦事項 

工作時間 06:00 - 11:00此為部份工時工作  

時薪200元起/1小時

1.飯店各項設施之基礎操作、維修故障排除等工作(水電/空調/機械/油漆/電機設備等) 

2.每年/季/月之各項設備保養檢測作業安排 

3.工程報價、發包、驗收、請款作業 

4.工程相關物料採購 

5.其他主管交辦之工務管理與現場協調事項

1.迎賓、大廳接待  

2.辦理住宿、退房手續作業 

3.資料文件處理及輸入系統  

4.具服務熱忱，可配合輪班 

5.薪資含晚夜津貼及全勤獎金 

6.主管交辦事項

House Butlers provide a warm, efficient, personalized, and discreet service for all our designated guests from point of reservation, pre-arrival, during the stay as well as maintaining an effective relationship with guests after departure to encourage them to return. As a House Butler you will take full ownership of each request from a designated guest. The requests will be facilitated by working closely with key departments such as In-Room Dining, Concierge, Guest Relations, Reception, Housekeeping, Reservations and Sales, and all necessary auxiliary departments to deliver guest requests. 

•To ensure incoming guests are contacted at least three days prior to arrival for pre-arrival preference check and set up, offer outlined services during guests’ stay, and follow up with a post-stay check. 

•To ensure awareness of the arrival details, and make all necessary prior arrangements requested by guests.  

•To proactively seek guest preferences, update, record, and at all possible, fulfill them. 

•To provide quality service with colleagues to the guests by responding to requests promptly, efficiently, and courteously during check-in, check-out and throughout the guest’s experience 

•To stay current with developments and procedures in the hotel by attending daily Front of House or daily briefings and arrival meetings 

•To handle guests incoming and outgoing correspondence, (facsimile, messages, e-mail, etc.) 

•To establish a good working knowledge of the Finance Department so as to facilitate guests and Management requests for historical data 

•To have the knowledge and hands-on experience to perform the in-room check-in and check-out services. 

•Have full knowledge of housekeeping standards to assist and perform the final checking of the room prior to guest arrival, and the daily checkup of the room after room attendant has completed the daily cleaning to ensure guest preferences are met. 

•To coordinate the social or business itinerary of all Suite guests. 

•To assist in handling guest calls and acting upon them in a professional & courteous manner. 

•Communicate all guest compliments, comments, observations, and complaints to relevant departments and ensure follow up. 

•To contact the guest after departure for satisfaction check and feedback to enhance the overall experience in the future and offer as the point of contact directly for future bookings. 

•To ensure good maintenance in all Suites by doing regular walk arounds and inspections while working closely with other departments as needed, to include initiating repair orders. 

•To maximize the revenue and occupancy of all Suites.

• Responsible for the supplier audit, production inspection, quality and production improvement and maintaining the highest level of food hygiene and safety standards. 

• Ensure all work areas and food safety standards comply with requirements. 

• Plan, direct and coordinate operational audits. 

• Review and update HACCP operation files every 6 month in accordance with FHLSS requirements and ensure proper implementation in teamwork with the HACCP core team. 

• Lead and organize food bacteriological (laboratory) testing and internal food samples and conduct yearly reviews of high-risk items; follow up accordingly and implement preventive actions. 

• Coordinate and conduct food Safety and hygiene training for all relevant colleagues. 

• Work closely with Chief Steward regarding pest control and cleaning issues. 

• Ensure all F&B hygiene standards comply with local Health Bureau regulations. 

• Ensure all areas within the property comply with Mandarin Oriental corporate hygiene standards and local Health Bureau regulations.

•接收、分類、分銷食品、飲料、材料、用品和設備。 

•監督運貨卡車的裝載、卸載和調度。 

•檢查收到的材料是否與發票和數量或質量是否差異。 

•保持整潔的存儲設施，裝卸碼頭，材料和用品有序的管理。 

•保留每日記錄文件並準備報告。 

•協助所有單位的其他工作人員採購，接收，分發和運輸。