Sr. spares order fulfillment specialist - Hsinchu GD5

【工作內容】 

1.新機型評價與推廣。 

2.新製程技術評價與推廣。 

3.客戶端現場異常處理。 

4.其他主管交辨事項。 

【其他條件】 

※TOEIC 450以上。 

※需配合值班。 

※自備汽車尤佳(另有每月車輛津貼及交通費補助)。 

※錄取後需先至新竹湖口工廠教育訓練。

負責假日及夜間值班，依SOP執行機台保養、SPC異常及機況排除，並記錄機台參數 

1.假日及夜間值班 

2.依SOP執行機台保養,零件組裝與校正 

3.依SOP排除機況 

4.依SOP 處理SPC相關異常 

5.協助工程師生產管理之運作 

6.彙整報表與重要機台參數紀錄

1.提供微影部門穩定的製程生產設備,承接部門方針與目標達成 

2.建立、執行、更新部門內相關設備文件 

3.建立、改善設備維修、保養條件，並監控設備狀況 

4.配合生產、製造需求，解決設備相關問題 

5.評估、控制、降低相關設備消耗性零件用量，並執行設備請購、安裝、驗收作業 

6.成立QIT;task force team進行工作改善

1.RF/mm-wave Device Characterization; Measurement, Data Analysis and Reporting. 

2.Device pcell design, test structure creation and tape out. 

3.Work with modeling & PDK team for design enablement, model validation and pcell improvement. 

4.Liaise with vendor, assist lab manager for measurement tool set up, calibration, maintain good measurement quality.

1.To be responsible for driving a leading edge process/device development and optimization of RFSOI devices in order to meet scaling, performance, reliability, and manufacturability requirements. 

2.To conduct device pcell design, test structure creation and tape out.  

3.To perform extensive process and device TCAD simulation using various techniques to optimize device performance and ensuring reliability.  

4.To perform device characterization and analysis with the aid of DC-IV bench test. 

5.To work with modeling & PDK team for design enablement, model validation and pcell improvement.

1.負責 LVS deck 撰寫 

2.Create LVS decks for unmatched cases 

3.學習驗証工具新技能 

4.負責 QA flow maintenance 以ensure LVS deck quality 

5.負責deck guideline 維護 以確保品質 與 知識管理

聘僱期間預計至2026/12月 

1.依SOP執行機台保養、SPC異常及機況排除，並記錄機台參數 

2.依SOP執行機台保養,零件組裝與校正 

3.依SOP排除機況 

4.依SOP 處理SPC相關異常 

5.協助工程師生產管理之運作 

6.彙整報表與重要機台參數紀錄

協助工程師完成工程實驗及資料收集 

1.進行工程師指定工程實驗及相關準備動作 

2.彙整實驗測試原始資料、撰寫實驗報告 

3.測試&設備異常即應與記錄 

4.環境ESD維護與檢驗

The Group You‘ll Be A Part Of 

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. 

The Impact You‘ll Make 

As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. 

What You‘ll Do 

• Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. 

• Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. 

• Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. 

• Acts as technical mentor for field and account engineers and may design or conduct training sessions. 

• Provides serviceability / installation assessments on new products 

Who We‘re Looking For 

• Higher technical education in electrical / mechanical engineering or other field of study 

• Effective communication in inter-departmental and cross cultural team 

• Experience with Lam Spin Clean Systems (EOS, DV-P) preferred 

• Troubleshoot technical problems and coordinate multiple technical tasks. 

• Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

Responsibilities: 

Technical: 

• Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. 

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.  

• Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software.  

• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.  

• Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions 

• Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis 

• Drives required actions at the customer site to resolve escalations and prevent repeat problems 

• Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. 

• Participates in the review of procedures, processes and tool design impacting development activity. 

• Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. 

• Present technical and marketing materials to a high standard. 

Leadership: 

• Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. 

• Acts as technical mentor for field and account engineers and may design or conduct training sessions. 

Customer Relation: 

• Provides support to customer/users where the product is highly technical or sophisticated in nature. 

• Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. 

• Support process projects and manage customer and product group to drive to closure.

【此為身心障礙招募專區，非領有身心障礙手冊之求職者請避免投遞本職缺】 

Lam的核心價值 - 多元共融（Inclusion and Diversity）致力於營造擁有各種人才的工作環境。因而進一步鼓勵各種性別、國籍、身障等等不同身分工作者的職缺申請。 

Roles and Responsibilities 

• 此為身心障礙人才招募專區，歡迎投遞履歷，我們將依據您的專長及興趣進行職缺媒合。 

• 不限身障類別及程度，但需持有身心障礙手冊或證明。 

※本職缺依據身心障礙者權益保障法，如非具備該身分者，請前往其他職務應徵。 

※屬『定額僱用』員額，歡迎或優先僱用『身心障礙者』，以盡法定義務。

Summary 

Seeking for a high potential Senior Spares Planner who can own key planning processes and grow into future leadership roles (Team Lead / Supervisor). Ideal for someone with strong analytical skills, initiative, and the drive to influence cross functional operations. 

Key Responsibilities 

• Build and maintain plan for every part models and forecast spare parts demand. 

• Analyze historical demand, validate forecasts, and adjust SPM recommendations.  

• Manage stocking levels, E&O, part transitions, and inventory rebalancing.  

• Support NPI planning, initial stocking strategies, and part lifecycle transitions.  

• Ensure ERP/SPM data accuracy and drive process improvements.  

• Lead cross-functional improvement projects involving engineering, maintenance, procurement, and warehouse operations 

Qualifications 

• Bachelor’s in Supply Chain, Engineering, business, or related field. 

• 6+ years in spares/service parts or materials planning. Proficient in SAP, ERP/MRP, SPM, Excel/analytics tools.  

Soft Skills

實習地點：竹科 

實習職務：技術研發(元件設計/先進封裝/研發製程整合/模組製程)/資訊/數據分析等 

實習期間：2026/6/22-2026/8/31 

歡迎大四升碩一(預碩生)、碩班、博班在學學生投遞履歷

[研發工程師]半導體技術研發、製程技術研發、智財開發(IP Development) 

[製程整合工程師]半導體製程整合、推動量產產品良率改良及持續製程最佳化 

[製程工程師]半導體製程品質改善及維護 

[智慧製造/資訊工程師]數據平台系統及資料工程、深度學習建模與開發、物聯網系統整合、IT整合、應用軟體開發及整合 

及其他半導體相關工作

1.主被動光學元件，如調變器、檢測器、光波導、耦合器等之模擬與優化。 

2.執行矽光子元件的量測，包括光學特性(如插入損耗、反射、頻寬等)與電性測試，並支援光電協同驗證相關量測。 

3.分析量測數據，撰寫報告並提出設計優化建議。 

4.協助製程團隊進行元件製作流程規劃，並針對製程結果進行設計修正。 

5.使用相關軟體 (如Lumerical、COMSOL、Synopsys等)進行光學與電學模擬分析。

工作項目： 

1. 技術文件管理與維護 

2. 會議紀錄整理與追蹤 

3. WAT data整理 & 歸檔 

4. 量測raw data作圖分析 

應徵條件： 

1. 學歷: 專科以上; 電子電機相關科系畢業為主 

2. 熟悉 Excel、PowerPoint、Word 

3. 具基本半導體製程,元件知識 

4. 具程式語言能力尤佳

1.Spice model generation and verification for advanced and specialty technologies 

2.Spice Model Parameter Extraction 

3.Test key design 

4.Internal and external customer support 

5.Advanced modeling tools, extraction algorithms and model equation benchmarking

工作項目： 

1. 高壓 BCD 平台管理 

2. 高壓 BCD 元件開發 

3. 可靠度評估 

4. 故障分析 

需求條件： 

1. 五年以上高壓 BCD 元件及製程相關經驗 

2. 具備高壓 BCD 元件開發經驗者尤佳 

3. 具備車用平台經驗者尤佳

工作項目：  

1.負責AFE IP功能與規格驗證，確保設計品質  

2.與團隊討論並定義工程規格，參與產品規格制定流程  

3.進行設計工具之分析、研究與基準測試(Bench Mark Test)，提出優化建議  

4.使用Matlab/Simulink模擬軟體建立PLL/ADC/DAC行為模型的分析  

5.AFE相關的Research, Study and Paper Work  

6.自動化開發與維護  

7.發想並完成發明專利申請，提升技術競爭力 

應徵條件:  

1. 研究所以上電機電子相關系所畢業 

2. 熟PLL/ADC/DAC等電路的特性及驗證 

3. 具Python自動化開發經驗與熟悉車用驗證者尤佳。

Location: Linkou / Hsinchu / Taichung / Tainan / Kaohsiung 

【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

【Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority】Please apply job here: 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. 

We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. 

■ You will: 

• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment 

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 

• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 

• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems 

• Complete required job documentation, safety training and procedures for processing parts 

• Professionally represent Applied Materials to the customer, using your “customer first” mindset 

• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines 

■ You’ll need: 

• Bachelor or master’s degree in engineering related (Hardware related preferred), 社會新鮮人 are welcome 

• Ability to read electrical and mechanical schematics 

• Clear and effective written/verbal communications skills, with an emphasis on documenting details 

• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint) 

• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics 

• Knowledge of hand tools and proper usage, including a digital multimeter 

■ What to expect: 

• FSO (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general, you’ll work with Applied Materials Taiwan AGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs. 

• Your job requires the ability to: 

○ lift at least10~20kg. 

○ work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves 

○ sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time 

○ determine differences in colors 

• Global Relocation Opportunities: Based on Applied Materials AGS (Applied Global Service) organization business needs, there will be global Relocation Opportunities released for employees to apply. Following on Applied internal transfer eligibility, you are welcome to relocate to other regions including but not limited to US, Europe, etc. within Applied to develop career further.