設備工程師 Field Service Engineer - 竹科 (乾蝕刻 Etch)

What You‘ll Do: 

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 

• Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 

• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 

• Maintain records and reports to coordinate activities between Lam and the customer. 

• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 

• Transparently discuss opportunities and challenges with customer to increase trust. 

• Update customer on status of Lam tools as needed.

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/184029/ 

Technical 

1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 

2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 

3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 

4 Maintain records and reports to coordinate activities between Lam and the customer. 

5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 

6 Transparently discuss opportunities and challenges with customer to increase trust. 

7 Update customer on status of Lam tools as needed. 

Leadership 

1. May Provide on-site instruction to sub-contractors and customers 

Customer Relation  

1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 

2. Shadow more experienced engineer at customer site

Technical 

1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 

2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate.  

3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.  

4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 

5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site.  

6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.  

7.Execute project action items under direct supervision 

8. Perform other related duties as assigned by senior FSE / supervisor 

Leadership 

1. May Provide on-site instruction to sub-contractors and customers 

Customer Relation  

1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 

2.Shadow more experienced engineer at customer site

1.裝機、驗機、改機與機台之維修保養。 

(Plasma tool(Plasma Therm,Trymax,Mattson),R2D, Surfscan裝機)  

2.產品應用之學習與教導。 

3.機台售後服務品質之控制與提升。  

4.客戶抱怨之處理及與原廠之溝通協調。

1.自動化設備異常故障排除、維修 

2.有自動控制相關經驗者尤佳

負責假日及夜間值班，依SOP執行機台保養、SPC異常及機況排除，並記錄機台參數 

1.假日及夜間值班 

2.依SOP執行機台保養,零件組裝與校正 

3.依SOP排除機況 

4.依SOP 處理SPC相關異常 

5.協助工程師生產管理之運作 

6.彙整報表與重要機台參數紀錄

1.LSC 機台維修與保養作業 

2.協助業主設備維護作業之現場監工 

3.配合業主進行大小夜輪班作業 

4.協助業主LSC相關資料彙整 

5.台積業主交辦事項 

需求：兩位常日班、兩位輪班(08：00-20：00)

1.負責機械、設備或產品的安裝、架設、保養、維護及客訴問題改善等工作。 

2.支援機台生產組裝作業及測試工作 

3.售服維修/pm作業

1 特殊氣體相關設備(BSGS、GC、GR、VMB...)，設計、製造、測試、安裝、運轉、整合服務。 

2 氣體供應系統客製化服務。 

3 售後服務、設備維修問題處理、客戶服務。

1 特殊氣體相關設備(BSGS、GC、GR、VMB...)，設計、製造、測試、安裝、運轉、整合服務。 

2 氣體供應系統客製化服務。 

3 售後服務、設備維修問題處理、客戶服務。

Location: Linkou / Hsinchu / Taichung / Tainan / Kaohsiung 

【本職缺優先審核至應用材料公司官網投遞人選】請至應材官網上傳履歷表： 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

【Talents who apply job through Applied Materials Career Website will be reviewed and considered as top priority】Please apply job here: 

https://careers.appliedmaterials.com/careers?pid=790298881222&domain=appliedmaterials.com&sort_by=relevance 

If you like to troubleshoot hardware, solve complex problems, and make equipment work better, this is the role for you. As a Customer Engineer, you’ll work in our state-of-the-art facility and at customer sites around the globe, where you are the face of Applied Materials and an integral part of a vibrant and diverse team. 

We train our Customer Engineers to create and support the technology that the world relies on to manufacture semiconductor chips and related materials, every day. You’ll work beside global customers to install, maintain and upgrade their Applied Materials equipment, delivering world-class support for multimillion-dollar production systems. 

■ You will: 

• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment 

• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. 

• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime. 

• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems 

• Complete required job documentation, safety training and procedures for processing parts 

• Professionally represent Applied Materials to the customer, using your “customer first” mindset 

• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines 

■ You’ll need: 

• Bachelor or master’s degree in engineering related (Hardware related preferred), 社會新鮮人 are welcome 

• Ability to read electrical and mechanical schematics 

• Clear and effective written/verbal communications skills, with an emphasis on documenting details 

• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint) 

• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics 

• Knowledge of hand tools and proper usage, including a digital multimeter 

■ What to expect: 

• FSO (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general, you’ll work with Applied Materials Taiwan AGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs. 

• Your job requires the ability to: 

○ lift at least10~20kg. 

○ work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves 

○ sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time 

○ determine differences in colors 

• Global Relocation Opportunities: Based on Applied Materials AGS (Applied Global Service) organization business needs, there will be global Relocation Opportunities released for employees to apply. Following on Applied internal transfer eligibility, you are welcome to relocate to other regions including but not limited to US, Europe, etc. within Applied to develop career further.

原廠機台維修 

具機台維修經驗者佳 

歡迎無經驗願學習者  

可獨立作業

需值班，值班薪資優渥，歡迎挑戰高薪！  

須配合國內外出差，客戶群涵蓋台積電、聯電、旺宏、世界先進等半導體大廠。  

🚀 【客服/維修工程師 】我們在找一位具備熱情與技術實力的你！  

還在追求能夠讓技術一展長才的工作機會嗎？現正需求2~3位技術好手，期待你的加入！ 🌟  

🔧 加入我們  

1. 進行半導體自動化設備的安裝、調試與維修，確保設備穩定運行  

2. 定期計畫設備維護，執行保養並防患未然  

3. 確保零件完美運作，準備進無塵室排除設備的各種「疑難雜症」  

4. 提供技術支援及教育訓練，協助其他人掌握正確操作方法  

5. 完整記錄維修與保養歷程，撰寫報告並確保資訊歸檔無誤  

6. 分析運行數據，帶來成效提升與良率優化的解決方案  

7. 隨時準備為國內外客戶協助技術服務與支援，創造最佳客戶體驗  

8. 嚴守操作規範，熟悉靜電防護與無塵室操作，讓工作安全零煩惱！  

🤝 你將成為團隊中重要的一環，與半導體產業中的頂尖夥伴共事， 讓職涯更加耀眼！  

立刻應徵，我們準備好熱烈歡迎你的加入！✨

1. 裝機、驗機、機台之維修保養與機台改造。 

2. 機台售後服務品質之控制與提升。 

3. 客戶抱怨之處理及與原廠之溝通協調。 

4. 國內外受訓及國內外出差之工作配合。 

※出差津貼另計

1.協助國內／外原廠工程師進行設備裝、移機、升級、改造 

2.代理設備維修＆保養及問題反應，以維護機台正常運轉 

3.建立與客戶及原廠的良好關係及互動，以利工作推展 

4.主動發現工作流程缺失並進行流程改善，以提升工作品質及效率 

5.依規定書寫各類技術文件及報告，以提供後續機台維護參考及知識傳承 

6.可配合輪／值班及跨區（境內）支援 

7.完成主管交付任務

聘僱期間預計至2026/12月 

1.依SOP執行機台保養、SPC異常及機況排除，並記錄機台參數 

2.依SOP執行機台保養,零件組裝與校正 

3.依SOP排除機況 

4.依SOP 處理SPC相關異常 

5.協助工程師生產管理之運作 

6.彙整報表與重要機台參數紀錄

【本職缺僅接受台積電官方網站投遞】 

請至台積電官方網站投遞個人履歷表，此職缺履歷登錄網址: 

https://careers.tsmc.com/careers/JobDetail?jobId=16660&source=1111 

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. 

Responsibilities: 

1. Automatic Material Handling System (AMHS) Engineer, Normal Shift. 

2. Responsible for the installation of automated equipment, assembly of power systems, equipment tuning, testing, and trouble shooting. 

3. Install the most advanced material handling and transportation system worldwide at a new site from day one. 

4. A highly motivated individual with a strong technical background and capability to planning and sustain AMHS devices. 

5. Working with a team which may include MFG, module, facility, quality team to achieve productivity, efficiency, quality excellence. 

6. Lead and drive external supplier in Taiwan, Japan, Europe, America area to develop new devices and delivery on time. 

7. Analysis and optimize AMHS transportation bottleneck. 

8. Be responsible for sustaining ownership such as day-to-day operations, equipment troubleshooting and mentoring technicians. 

Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.

【本職缺僅接受台積電官方網站投遞】 

請至台積電官方網站投遞個人履歷表，此職缺履歷登錄網址: 

https://careers.tsmc.com/careers/JobDetail?jobId=277&source=1111 

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of 16 million 12-inch equivalent wafers. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade. 

Responsibilities: 

1. Handle Diffusion, Thin Film, Lithography or Etching equipment. 

2. Warm up and trouble solve with high tech. equipment. 

3. Improve and enhance the efficiency of equipment. 

4. Plan and execute the analysis or defect detection projects. 

5. Communicate with cross function engineers or vendors. 

Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.